Millets - Worthing Avis 

Lily was extremely helpful after needing to return a pair of faulty boots, advised on the best replacement

Popped in twice over the weekend to buy items for our holiday - specifically a pair of walking boots each! The staff were very lovely and patient. The gentleman on Footwear was very happy to wait while I tried on shoes in varying sizes until I was satisfied. It was brilliant to see Damon in there leading the team - lovely to check in with him on what we were buying for and where we were going. Left as happy customers with our boots and an additional bundle of items we couldn't help but pick up! Thanks Millets Worthing!

Excellent service throughout the purchase

I went in the find some walking boots as I was the only one in my family without a pair. I didn’t know very much beforehand but Mike was very knowledgeable and explained everything very well so I was able to understand everything. He went into great detail about what the pros and cons were of each shoe and tailored his recommendations to my needs.

I walked into the shop and found what I was looking for immediately. Tried it on and it was perfect.
Both of the staff were very helpful and friendly, especially Lily. Thank you :-)

We were served by Ellie who was really helpful and knowledgeable in providing advice about the walking boots. She was also very friendly and we had a nice discussion about holiday destinations

Ellie and her colleague ( Millets Team Worthing were very attentive and helpful

Excellent customer service from Lily. Needed a new pair of hiking boots (old ones worn out!) and Lily was very informative and had great knowledge of the products. Very pleased with our purchase and the service we received. Well done Lily and Millets.

Really good customer service.
I wanted to buy two fleeces in the store but the size I needed was not available. The member of staff was very helpful and ordered them online for me. They were delivered the next day!

I have just returned home from a visit to the Worthing store and could not be happier with my new boots. I walked in not knowing what I wanted/needed but with the knowledgeable advice and incredible customer service from Kay I know that I have exactly what I need.
Thank you for all your help Kay.

Lily was a star helping buy some walking trousers. Well done Lily and Millets.

Great selection of products and really helpful, knowledgeable and friendly staff. I managed to get a brilliant pair of new walking boots, very pleased. Also amazing discounts in the sale and offers on other helpful items, so I got a real bargain too. I recommend this store.

Kay was brilliant and helped me order a new jacket online as the colour and size I wanted wasn’t available in store
Thanks for your help Kay- excellent customer service 👍

The service we received from Ellie and Kay today at Worthing Millets was superb. I went with my brother who is visually impaired to get him some walking shoes for a sponsored work. Kay got Ellie to help us out. Both of them were professional, helpful, knowledgable and above all patient and kind. Fantastic experience.

The staff were very helpful and there was a good range of sale price items available.

Knowledgeable and friendly staff. Unfortunately didn't take their name, but the lady who is also a scout leader was very helpful.
Happy to use the store again.

The sales assistant was was very helpful and showed me to the item I was after, all the staff were pleasant and willing to help.

Excellent customer service. Polite and friendly. Very knowledgeable about the products. I purchased a winter coat. Exceptional value for money. Will definitely go back.

Helpful friendly polite staff
Good choice of clothing for sale
The quality of the clothing is of the highest quality that’s why we shop here
Can’t wait to shop here again soon
Ellie was polite and helpful

Very helpful staff and real bargain in the sale- a coat reduced from £70 to £19.