George Romney Ltd Avis 

425
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great mint cake from the masters in Kendal with very attractive bundle prices when you buy larger quantities. My latest 3 box order has 2 years to the 'Best Before'. Free delivery via Royal Mail 48 ho... Voir plus

Noté 5 sur 5 étoiles

Brilliant and efficient- also helped me very promptly with a query I had. We order regularly and you never disappoint. Very friendly too. Keep on doing what you do! Many thanks xx

Noté 5 sur 5 étoiles

I am in Texas USA, with temps 38 degreesC. I really expected to get a package of melted chocolate, but it arrived just fine. Very fresh and wonderful!

Noté 5 sur 5 étoiles

Bought for an upcoming hike as a cheeky snack to share at the summit. Honestly, compared to alot of modern workout squeezes and odd flavored potassium stuff, this feels like a refreshing, cleaner, si... Voir plus

À propos de l'entreprise

  1. Confiserie
  2. Grossiste en confiserie

Écrit par l'entreprise

George Romney Ltd is a fourth-generation confectionery business that you’ll find located on the edge of the Lake District National Park in the market town of Kendal. Mr Sam. T. Clarke, the great grandfather of the present Managing Director, Mr John Barron, started production of Romney’s Kendal Mint Cake in 1918 after being medically discharged during the First World War. Unable to obtain supplies of Kendal Mint Cake, he sought out and purchased an old recipe and started a confectionery manufacturing business. The company name ‘George Romney Ltd.’ was chosen as a result of Kendal’s association with the famous portrait painter, as well as the fact that the family home was on Romney Road. Romney's Kendal Mint Cake was immortalised in history on May 29th 1953 when it was carried on the first successful summit of Mount Everest by Sir Edmund Hillary and Sirdar Tenzing. All of our production now takes place on-site at Mintsfeet Industrial Estate, Kendal, where we have been since 1969. We now employ 16 members of full and part-time staff, who collectively produce over 100 tonnes of Romney’s Kendal Mint Cake a year. We also produce a large range of fudge, gift hampers, and our very own Old Fashioned Treacle Toffee — that’s still being made to an original family recipe.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

425 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(425)

110 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

No surprises

What can I say? I like Romney's mint cake, bought some on their website and it arrived. That was my experience.

28 avril 2025
Noté 5 sur 5 étoiles

The original style packaging

The original style packaging. Important as the order was a gift to someone with dementia and it brought back happy memories for him. Quick response to my order, reasonable delivery charge, good communication and reliable delivery.

28 avril 2025
Noté 2 sur 5 étoiles

It should went to 233 central drive Blackpool blue door not red

It went the wrong address it should be 233 central drive Blackpool next to the Chinese takeaway if you send us one ok Kathleen Maxwell

24 avril 2025
Logo de George Romney Ltd

Réponse de George Romney Ltd

Good morning Kathleen,

Thank you for leaving a review regarding order #14737.

As I understand it, the order has been delivered to 223 Central Drive, and your delivery address is 233 Central Drive.

The delivery address we received for this order is:

Kathleen maxwell
223 Central Drive
Blackpool
FY1 5HX
United Kingdom

If you have been unable to retrieve the parcel from 223 Central Drive, please let me know and I will do everything I possibly can on my end to get the order to you in a prompt manner.

Thank you for supporting our 5th-generation family business.

Kind regards,
Greg Taylor
Operations Manager

Noté 3 sur 5 étoiles

Pity about the packaging, see uodate

Great products, well priced, just a pity the packaging was not up to the job. 3 out of 10 bars of Kendal mint cake broken into pieces and the nice tin to keep a bar of KMC in also didn't make the journey without being damaged, great pity, will I buy again, depends not impressed, with this order....
UPDATE...
After being contacted by Greg, my order has now been completed to my satisfaction, thanks Greg and all at Romney's for sorting out the problem, this time everything was well packaged and arrived in A1 condition.

31 mars 2025
Logo de George Romney Ltd

Réponse de George Romney Ltd

Hello Mr & Mrs R Ward,

Thank you for taking the time to leave a review on order #14507.

I'm truly disappointed to hear that bars of our Kendal Mint Cake and the Tin arrived damaged. We have opened an investigation with our warehouse team to ascertain how this incident occurred, and we are committed to ensuring it does not happen again in the future.

As a gesture of goodwill, I would like to send replacements for the damaged goods, in the hope that it restores your faith in our company.

Thank you for supporting our 5th-generation family business.

Kind regards,
Greg

Noté 4 sur 5 étoiles

Greg helped me quickly and the order…

Greg helped me quickly and the order was delivered by mail service straight to my home in western Canada with zero hassle. I wish I had pushed harder for a mixed order of half brown, half white , but did not. The one comment I would have is is to make split order types easier on those low-mid-range volumes of product. All in all the ordering and fulfillment was excellent. Good customer experience, and thanks again.

3 avril 2025
Noté 5 sur 5 étoiles

Recent purchase

Recently bought a box of white and a box of brown mint cake. I used to buy this in the late sixties, early seventies, yes its just as good as it has always been. they were a present for the wife who loves the stuff, the difference is it lasts a lot longer with her than it does with me.

3 mars 2025

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