I went to the holiday inn Gosforth Park for a few days and met the pillow, absolutely great sleep so after my trip went to reception and asked where they were from and ordered before I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really enjoying the Jemima Comfort Pillow from Mitre. I went for the soft pillow and it’s proved to be so comfortable. I love it! Ordering was easy and it was delivered on time at a very reasonable p... Voir plus
Ordered on line with 24hr dispatch- I actually received my order the following day! Outstanding service. Kept in the loop and the items ordered (towels) are good quality. Great company! Very happy cus... Voir plus
Discovered Mitre bed topper at an hotel in Chichester so decided to invest in one to begin with in the spare room. Now I wish I had bought it in super king for the main bedroom which I will do shortly... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 1946, Mitre has been supplying beautiful bed linen, towelling and soft furnishing for over 75 years in the UK and worldwide. It’s Mitre’s quality and reliability that has helped them build a reputation that has earned them the honour of HM The Queen’s Royal Warrant, which they have proudly held since 1955.
Coordonnées de contact
Mitre Linen , 1 Goat Mill Road, CF48 3TD, Merthyr Tydfil, Royaume-Uni
- 01685 353 456
- sales@mitrelinen.co.uk
- www.mitrelinen.co.uk
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely shocking customer service
Absolutely shocking customer service. They falsely advertise that order by midday and get next day delivery. This isn’t the case.as I was placing an order at 11:30am, it said on the order before paying delivery would be between 8am and 6pm today (the next day) so I purchased it. This morning I received a notification that the delivery had been scheduled… they had not picked and packaged until today meaning delivery would not be until tomorrow. Their response was shocking, no accountability all they can say is next day delivery is not guaranteed… it certainly isn’t when you don’t bother to send the order because it’s still on your shelves the next day. False advertising.
24 juin 2026
Avis spontané
Never ordering from here again.
Ordered their down pillows, received two pillows that smelled repulsive. Washed according to instructions, and advice received online for washing + drying down pillows, they still smell repulsive. Total waste of my time and money.
20 juin 2026
Fantastic customer service!
As always Lyn was amazing and gave fantastic customer service. I ordered duvet protectors and I am really pleased with them. I am also very impressed with the high quality of them given the low price. I've been using Mitre for 20 years now and wouldn't go anywhere else,
22 juin 2026
Prompt service and delivery
Prompt service and delivery. Also a fantastic product. Experienced it at hotel in Llandudno.A most comfortable pillow and reasonable price.
14 juin 2026
Only Used Twice But Very Happy
I've only used Mitre Linen twice so far and both times the items I have purchased were delivered the next day which is really appreciated. Thanks.
14 juin 2026
Couldn't fault anything about this…
Couldn't fault anything about this company and the product i received.quick delivery , very pleased with the bed runner, lovely colour and good quality. Would recommend.
14 juin 2026
Excellent Quality
Excellent Quality
Been dealing with this company for years and have never had a problem. Products are always excellent quality and delivery is always speedy. Highly recommend.
14 juin 2026
Thank you to Claire for all her…
Thank you to Claire for all her patience and experience guiding me through .
I am delighted with all the products and the bedrooms and bathrooms are
Looking amazing .
5⭐️ service
Thank you
21 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
DO NOT USE
Two weeks on. No delivery. Have emailed. And their response is 'will send this week.if that's ok'. Lol, yeah you have had my money for two weeks so yes please. Still no delivery yet.
14 juin 2026
Réponse de Mitre Linen
We’re really sorry to read your review and understand how frustrating this experience has been. This isn’t the level of service we aim to provide.
After investigating, we can see that delivery was initially attempted by our courier on 9th June, but they were unfortunately unable to gain access to the premises.
The parcel should have been reattempted, however, this didn’t happen and the order was returned to our warehouse in error.
We appreciate that our earlier communication didn’t meet expectations, especially given the time that has passed since placing your order, and we apologise for this.
We are currently in contact with you directly to resolve this as quickly as possible.
Thank you for bringing this to our attention, and again, we apologise for the inconvenience caused.
Great linen quality
Great linen quality. The order was delivered quickly. I'm happy with the quality of the products sent
10 juin 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.