Mobility Solutions Avis 

170
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT GO NEAR THIS COMPANY. Yes initially James ( sakesman) wa nice but when chair arrived all help become very hard too get. I believe old batteries were in my chair as it had a 2919 sticker on it.... Voir plus

Noté 5 sur 5 étoiles

I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Voir plus

Noté 5 sur 5 étoiles

James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées
  3. Service de location de fauteuils roulants

Écrit par l'entreprise

As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence

Free Home Demonstration

Écrit par l'entreprise

Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.

Our Guarntee

12-Month At Home Warranty

12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support. You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable. After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(170)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The walker arrived when promised and…

The walker arrived when promised and since has been invaluable. We were very happy that we had been to Cosford to see what was available. My wife is very happy that we chose carbon fibre as it is much easier to lift it into the car.

31 octobre 2023
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Réponse de Mobility Solutions

Hi Peter, thank you for the 5-star review! That is great you attended the event at Cosford we hope you had a great day! and it is great to hear that you like your walker and it is easier to lift. - MS

Noté 5 sur 5 étoiles

Great Service!

31 octobre 2023
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Réponse de Mobility Solutions

Hi Kevin, thank you for the 5-Star review! We are glad you liked our service. - MS

Noté 1 sur 5 étoiles

Service is terrible

Service is terrible. We were supposed to be called backed later on two occasions and still waiting. They have a monopoly in Glasgow for certain mobility aids and they use that to their advantage. Find this quite unacceptable they are dealing with people who are vulnerable and wished they didn’t have to use mobility aids. Please have compassion when you are making money from those less fortunate

25 septembre 2023
Avis spontané
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Réponse de Mobility Solutions

Hi Maureen, we are sorry to hear you have not been called back. Can you please let us know what you were waiting a callback regarding and we will investigate. - MS

Noté 4 sur 5 étoiles

Quite good

Quite good, but unfortunately we were able to purchase something they didn’t have in stock !!!
Got a refund which was very quick

Thank you

25 septembre 2023
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Réponse de Mobility Solutions

Hi Frederick, thank you for the review. We apologise this has happened to you, our site is ongoing updates. If you require anything else please let us know and we will be happy to help! - MS

Noté 5 sur 5 étoiles

Easy to order goods

Easy to order goods. Very good selection of goods. Good delivery times and very happy with everything

1 septembre 2023
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Réponse de Mobility Solutions

Hi Megan, Thank you for the 5-star review! We are thrilled you are happy with our service and we hope you like your products. - MS

Noté 5 sur 5 étoiles

Updates promptly

Updates promptly
Product outstanding

1 septembre 2023
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Réponse de Mobility Solutions

Hi Mark, thank you for this 5-star review. We are delighted you are happy with your product and service. Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Fast and efficient

30 août 2023
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Réponse de Mobility Solutions

Hi Joyce, thanks for your 5-star review of our service. Regards, Mobility Solutions

Noté 5 sur 5 étoiles

Great product

Great product, and swift dispatch and delivery, thanks so much! 🙂

8 septembre 2023
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Réponse de Mobility Solutions

Hi Rebecca, thanks for the 5-star review. We are glad you are happy with your new product. Thanks, Mobility Solutions

Noté 2 sur 5 étoiles

Consider other Motability dealers, not this one!

At first, when I signed the deal now two years ago, thought I had struck lucky getting a deal on a necessary motorised wheelchair from this crowd, looking now two years into my lease, where did I go wrong? Regretting even the long trek to their showroom, their service is dismal and down right mentally draining! I’m severely autistic with adhd, ptsd and cerebral palsy, and quite honestly considering finding a better, compassionate, supportive and caring dealership, that won’t bully me by making false allegations, sending harassing and ableist emails, ignorantly prejudiced phone calls to mum and will offer a courtesy chair in mint condition! This company really don’t know how their service has affected me on top of the other persecution been getting from society!

12 septembre 2023
Avis spontané
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Réponse de Mobility Solutions

I'm sorry you feel you haven’t received a good service from us, despite our repeated advice and support to help address the issues you have experienced.
Regards, Mobility Solutions

Noté 5 sur 5 étoiles

Our group of 7 (from USA) had a blast…

Our group of 7 (from USA) had a blast during our 5-day trip in Scotland. We had rented a mobility scooter and I would highly recommend Mobility Solutions. All communication and schedule coordination was excellent. The scooter was ready for us when we arrived at our hotel. The scooter was collected from the hotel when we departed from Scotland.

19 août 2023
Avis spontané
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Réponse de Mobility Solutions

Hi Kelly, thank you for this great 5-star review. We are delighted to hear about the positive experience you had renting a scooter with us and hope you'll consider using our services in the future! Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Fantastic shoes

Fantastic shoes, great price, finally found shoes for mums swollen feet

22 août 2023
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Réponse de Mobility Solutions

Hi Jody, thank you for this 5-star review. I'm glad you found what you were looking for. Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

One very Happy customer

Swift replies and delivery. Good quality footwear.
Colour as seen on screen.

20 août 2023
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Réponse de Mobility Solutions

Hi Linda - thanks for the 5-star review. I'm glad we were able to help you. Regards Mobility Solutions

Noté 5 sur 5 étoiles

Items as described

Items as described. Fast delivery.

13 août 2023
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Réponse de Mobility Solutions

Thanks for the 5-star review! I hope we can help you again in the future. Regards Mobility Solutions

Noté 5 sur 5 étoiles

Very pleasant and efficient staff

Very pleasant and efficient staff. All went smoothly and, yes, I'm enjoying getting used to my EFoldi Lite.

6 août 2023
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Réponse de Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Purchase of powerchair

The sales advisor was extremely helpful and friendly when I purchased my powerchair. I ordered a cushion pad online and was pleased with the quality of it.

23 juillet 2023
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Réponse de Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Fast efficient service

I ordered some shoes and they came really quickly.

31 juillet 2023
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Réponse de Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Excellent quick service and items as…

Excellent quick service and items as described. Thank you.

12 juillet 2023
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Réponse de Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Love my Q50R

Love my Q50R and the mile range, I’m new to using a wheelchair so still learning. A went up to the shop and tried a few but had my heart set on the Q50R mostly for the mile range as been stuck in for a few years or left stuck in my car why family do shopping and had no quality of life! Now I’m out and about and spending a hole day enjoying myself and best of all there’s no need to rush to charge my battery! The Q50R is a solid chair and very comfortable, a can’t lift it when it’s folded at all but my husband and son lift it in the car and fits in my T-Roc perfectly but takes all my boot space. The chair is easy to fold and can be unfolded with one hand. There’s plenty of storage on the chair it’s self, there’s a big zips pocket on the back of the chair and bag underneath the seat so plenty of storage for me. There’s also tension straps under the cushion to set to your own comfort. Only thing that was a issue for me is a need to get a new cushion as a have bad pressure pain & numbness but that’s nothing to do with the chair it’s self a get that on anything a sit on. It’s so easy to put chair on charge as there’s a Charing port on the control pad aswell the battery pack. The chair was delivered fast and come build for me. Big thanks to Sarah for helping and giving me the understanding to make my mind up. First class service from start to finish and one happy customer and now enjoying my life again.

20 juin 2023
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Réponse de Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear you are enjoying life again, and that you had such a positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

Noté 5 sur 5 étoiles

Happy customer 😊

Speedy delivery, shoes exactly as shown, great value for money and super comfy to wear. Thank you for everything 😊

7 juillet 2023
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Réponse de Mobility Solutions

Hi, thank you for this great 5-star review. We are delighted to hear about the positive experience you had with us and we look forward working with you in the future! Thanks, Mobility Solutions

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