DO NOT GO NEAR THIS COMPANY. Yes initially James ( sakesman) wa nice but when chair arrived all help become very hard too get. I believe old batteries were in my chair as it had a 2919 sticker on it.... Voir plus
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Lisez les avis des autres
I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Voir plus
L'entreprise a répondu
This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Voir plus
James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Service de location de fauteuils roulants
Écrit par l'entreprise
As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence
Free Home Demonstration
Écrit par l'entreprise
- Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.
Our Guarntee
12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support.
You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable.
After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.
Coordonnées de contact
Royaume-Uni
- 0800 587 9634
- www.mobilitysolutions.co.uk
4,1
Bien
170 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The turn around time for shipping was…
The turn around time for shipping was good given that we needed items before we travelled overseas.
15 mars 2022
Réponse de Mobility Solutions
Hi Sheldon, thanks for leaving us a review. It's great to hear your order arrived in a timely manner. Thanks again for choosing us! Best wishes, Mobility Solutions
Nice comfortable fit and lovely colour…
Nice comfortable fit and lovely colour of brown and reasonably priced
11 mars 2022
Réponse de Mobility Solutions
Hi Dennis, thanks for leaving us a review. We're delighted you had a five-star experience with us and that you're happy with your new slippers. Thanks again for choosing us! Best wishes, Mobility Solutions
Bought the mulberry coloured ladies…
Bought the mulberry coloured ladies cosy slippers size 9 for my husband who is quadriplegic as they looked warm. They are perfect as he used to take a size 8 when he could wear shoes. I suggest you make them in larger sizes for men as they are warm round the ankles for people unable to move who will have circulation problems and feel the cold.
9 mars 2022
Réponse de Mobility Solutions
Hi Liz, thanks for leaving us a review. We're delighted you had a five-star experience with us and that your husband is happy with his new slippers. Thanks again for choosing us! Best wishes, Mobility Solutions
Ordered equipment for my mother in law
Ordered equipment for my mother in law. Very efficient service
7 mars 2022
Réponse de Mobility Solutions
Hi Yvonne, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Great slippers would buy them again
7 mars 2022
Réponse de Mobility Solutions
Hi Bernadette, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Feet swelling so got these as they are wide fitting
I got some boots as my feet have started to swell and as I am disabled with carers having to dress me I was really struggling having them put my shoes on. These boots are very roomy and appear to be comfortable but not walked in them yet so time will tell. I went a half size bigger than normal so I can put thicker socks on with them.
21 février 2022
Réponse de Mobility Solutions
Hi Karen, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Great product and really easy ordering…
Great product and really easy ordering and delivery process.
15 février 2022
Réponse de Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
What happened to the sole, man?
I'll give you 4 stars, because there's no 3.5. Unless you have time to read all the sales blurb on the home page of Mobility Solutions website, you are not informed that ALL the shoes are "E", wide fitting. There's no choice for a non-wide fit when you order. However, here's my experience: Good Point; Shoes arrived, in a nice box, two days earlier than informed, so was happy about that. Bad point; The company did not have the colour I ordered in stock so settled (due to time constraints - it was my mother's birthday, and I was buying her a "dressy" shoe) on the "alternative" colour. The "alternative" colour had a ghastly white sole, which was not the description on the catalogue. However, my mother seemed to like them, so you've been redeemed.
12 février 2022
Réponse de Mobility Solutions
Hi Stephan
Thank you for your review, we really appreciate the feedback as it allows us to improve our services. Your comments about the sizing information have been passed to our marketing team, who are always looking to improve customer experience on our website. I’m sorry on this occasion we were not able to provide the original shoes you ordered, I understand how frustrating that can be. Like many businesses at the moment, we’re facing some supply issues so stock levels can change quickly. I’m really glad to hear that your mum liked the replacement shoes and we hope that she had a lovely birthday.
Thanks, Mobility Solutions
Réponse de Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Réponse de Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Prompt replies to emails.
25 janvier 2022
Réponse de Mobility Solutions
Hi Jill, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Efficient friendly service.
Very impressed with the service from Mobility Solutions. I ordered slippers for my mum who has fallen more frequently recently and it was felt that slippers with a more stable sole would be beneficial. I found a good range to choose from and ordered. I was then contacted to say that the ones I had chosen were no longer available but another very similar pair was offered. I settled for those and they arrived quickly and the refund (2nd choice were cheaper) was quickly paid into my account. excellent friendly efficient service.
24 janvier 2022
Réponse de Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Very good company to deal with
Very good company to deal with, dealt with my return with no hassle.
Prompt delivery, easy to find their phone number and speak to them. I have no problem recommending this company.
24 janvier 2022
Réponse de Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Order promptly attended to
Order promptly attended to. Delivery by Royal Mail quicker than I expected. Product ideal for purposes.
24 janvier 2022
Réponse de Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Very good service
Very good service. Good quality mattress protector. Fits motorised bed mattress well.
24 janvier 2022
Réponse de Mobility Solutions
Hi Beverley, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Sadly lost 1part of my order & had no…
Sadly lost 1part of my order & had no more stock 😩😩😩👎👎👎👎
24 janvier 2022
Réponse de Mobility Solutions
Hi Garry, really sorry to hear you’ve had issues with your order. I’ve checked our system and your order was sent direct from our supplier. On their system it looks like the order was completed, so we’ll need to investigate this with them. Could you send us an email to info@mobilitysolutions.co.uk with your order reference number and some details about the missing items please? Thanks, Mobility Solutions
Réponse de Mobility Solutions
Hi Jacqueline, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Réponse de Mobility Solutions
Hi Robert, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Wonderful product
Wonderful product - I bought these for my 89 year old mum after she had had a fall and fractured her hip. These non-slip, cosy, warm and safe slippers have been just perfect - she doesn't take them off all day!
17 janvier 2022
Réponse de Mobility Solutions
Hi Tracy, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
very reliable and honest supplier of my…
very reliable and honest supplier of my wifes prorider scooter,salesman sent item next day delivery,had problems with the delivery company,had a shortage of drivers got it aweek late but are very happy with it ,thankyou mobililty solutions,salesman bent overbackwards to help.
1 octobre 2021
Avis spontané
Réponse de Mobility Solutions
Hi Ian, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
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