Modern UPVC Windows Avis 

518
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent quality windows. Very competitively priced. Web site is very easy to use and allows you to find exactly what you need. Made to measure sizes of any combination of colour and hardwear. Deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good service, price and delivery. I was unsure about placing an online order for such a product but it was easy and with a quick phone call to confirm everything it was an easy process. Emai... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Windows are very good and bi-fold doors excellent product and function plus easy to fit. Delivery was a little on the slow side for my liking and one of door glass panels was sea chef. It was replaced... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Reasonably priced with excellent quality windows and doors. Great selection of finishes. I had a self built pagoda which we decided to glaze after 10 years. Unfortunately it was never meant to hav... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de fenêtres PVC
  2. aussi dans
  3. Fournisseur de fenêtres
  4. Fournisseur de portes
  5. Service d'installation des fenêtres

Écrit par l'entreprise

Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 20 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

518 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(518)

156 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to order.

Easy to order.
quick delivery.
Completive prices.
Excellent quality.

7 septembre 2026
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Réponse de Modern UPVC Windows

Hi Nicholas,
Thank you so much for your 5-star review! We’re delighted to hear you had such a positive experience with us. We really appreciate your feedback and support.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

I always use this company when doing…

I always use this company when doing myself. Great website easy to do. Very good on the phone . Cheep delivery.
Good quality windows great choice.

8 septembre 2026
Avis spontané
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Réponse de Modern UPVC Windows

Good Afternoon David,
Thank you for taking the time to share your experience. It’s always fantastic to hear from happy customers, and we really appreciate your 5-star review!
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Really good commmunication and delivery…

Really good commmunication and delivery , good product , recommended.

3 septembre 2026
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Réponse de Modern UPVC Windows

Hi Hugh,
Thanks for the fantastic review! It’s great to hear you had such a positive experience with us.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Quality Service

Easy to use website with visual display of what you are ordering. Excellent customer service. Highly recommend.

8 septembre 2026
Avis spontané
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Réponse de Modern UPVC Windows

Good Afternoon Carl,
Thank you for the brilliant review! We’re really pleased you had a great experience with us
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Reasonably priced with excellent quality.

Reasonably priced with excellent quality windows and doors. Great selection of finishes. I had a self built pagoda which we decided to glaze after 10 years.

Unfortunately it was never meant to have windows and I had great difficulty in trying to source windows I could use. Being able to measure and obtain custom made panels, windows and doors made the job a lot easier.
The result is fantastic. Well worth the money.

30 juillet 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Michael,
Thank you so much for the 5-star review! We really appreciate your kind words and are delighted you’re happy with everything.
Kind Regards
Modern UPVC Windows

Noté 3 sur 5 étoiles

After sales service, if there's a problem

I've made 2 purchases with Modern Upvc windows.

First £1780 for a door and 2 windows in anthracite grey for our new porch. This order was fine.

Second order was £2160 for French doors and windows for our new loft conversion.
Windows are fine but we had an issue with the French doors requiring my builder to spend quite a bit of time problem solving and then rectifying the problem.

Lots of emails and phone calls to discuss this.
"you should've checked the doors and windows before fitting them so we could return the faulty item"
This is not realistically possible as the problem was subtle and only apparent once in situ.
I have been offered money back BUT only as a discount off a future order.
I feel I should've been offered money back as a partial refund for my builders time, which I have had to obviously pay for and which took my builder away from progressing with the loft conversion.

I feel after sales customer service could've been better.
I had planned on buying more windows but I might've wanted to shop around for them and now I feel I have to buy from these guys now to realise the costs I have incurred, through no fault of my own.

So I would recommend asking before you buy, what is the situation if the goods you receive are faulty ?

9 juillet 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Bart,
Thank you for taking the time to leave your feedback, and we’re pleased to hear that your first order with us went smoothly and that you’re happy with the windows supplied on your second order.

We’re sorry that you experienced an issue with the French doors and appreciate the frustration and inconvenience this caused. As a supply-only company, our terms and conditions ask that all products are fully checked before installation and that any suspected faults are reported to us prior to fitting. This is because, while we can investigate and resolve issues with the products we supply, unfortunately we’re unable to contribute towards third-party fitting or remedial labour costs. It is also very tricky to resolve issues once items are fitted.

We do appreciate that some issues can be more difficult to identify than others, and we’re sorry that you feel our after-sales service could have been better on this occasion. We did want to recognise the inconvenience caused, which is why a goodwill discount towards a future order was offered.

We appreciate both your previous orders and your honest feedback, and we hope the completed loft conversion looks fantastic.

Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

An excellent company

An excellent company. Easy to order the product. A very competitive price. Great communication regarding delivery. The delivery arrived exactly on time and the men were very helpful with the unloading.
We will definitely use this company again.

21 août 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Sarah,
Thanks for the lovely feedback! We’ll be sure to pass your comments on to the team.
Kind Regards
Modern UPVC Windows

Noté 3 sur 5 étoiles

No quality Assurance

I ordered one window. Original delivery had no opening pane, despite ordered. Glass was for sized for the opening pane. No Quality Assurance - order was not checked before sent out. It would be obvious to anyone order was wrong and inconsistent- parts did not fit together.

On positive side they sent correct window but took a further week.

1 juillet 2026
Avis spontané
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Réponse de Modern UPVC Windows

Good Afternoon Simon,
Thank you for taking the time to leave your feedback. We’re sorry that your original window arrived incorrectly manufactured, and completely understand your frustration that this wasn’t picked up during our quality checks.

We’re pleased that we were able to get the correct replacement out to you and that you’re happy with the quality of the window itself. We really appreciate your patience while we put things right, and your feedback will be passed on to the team to help us improve our checks going forward.

Thank you again for your order.

Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

What a fantastic company I brought a…

What a fantastic company I brought a front door of them 2 years ago had an issue with the latch stopped working.there customer service was wonderful called them on a Saturday emailed all the details and Tuesday had a reply and new part sent to me and arrived on the Friday.would recommend this company to anyone from when I ordered my front door they kept me informed on delivery which arrived on time and dealt with my problem within days,everyone I spoke or emailed with were polite helpful and quick to resolve my issue

1 août 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Kim,
Thanks so much for the lovely review! We’re really pleased we could get the issue with your door sorted quickly for you. It’s great to hear you’ve been happy with our service both when you originally ordered your door and with our aftercare two years later. We really appreciate the recommendation and your kind words about the team 😊
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Great products and responsive customer service

Really happy with my purchase of a new uPVC window and door, ordering was easy once all the measuring is done. Customer support was also great and very quick to respond!

31 juillet 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi there,
Thanks for the 5* review! We’re really pleased you’re happy with the service from start to finish.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Top quality products and excellent…

Top quality products and excellent customer service here!

12 août 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Henerson,
Thank you for the 5 stars! We really appreciate it and hope you enjoy your new products.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

We have used Modern UPVC Windows…

We have used Modern UPVC Windows several times to replace every window in our house.
We have been very impressed with not only the quality of their windows but also their customer service, in particular Katy Field who has been brilliant.
We can highly recommend this company.

11 août 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Tracey,
Thanks for the fantastic review! We’ll make sure your comments are passed on to the team.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Absolutely fabulous product so happy…

Absolutely fabulous product so happy with the windows and doors After sales equally top quality 10/10 from us

10 août 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Andrew,
Thank you for the fantastic feedback! Customer satisfaction means a great deal to us, so it’s wonderful to hear you had such a positive experience.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Great when I wanted to amend my order…

Great when I wanted to amend my order very polite and courteous and nothing was too much trouble highly recommended thanks

5 août 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Colin,
Thanks so much for the 5 stars! We’re really pleased you had a great experience from start to finish.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Amazing company no drama

12 juin 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Chris,
Thanks so much for your feedback and 5-star rating. We hope you enjoy your new windows and doors for many years to come!
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Excellent service

Very easy ordering process, windows arrived exactly when they said.
Windows are good quality to my untrained eye and were easy to fit.
Customer service was great when I ran out of the glazing packers, they sent out more at no extra cost.
Would certainly use them again

20 mai 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Jason,
We really appreciate your lovely feedback and 5 stars! Thank you for choosing us — it was a pleasure helping you.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

I,ve placed 3 or 4 orders over the…

I,ve placed 3 or 4 orders over the years. Easy to use the window creator. The windows have always been perfect. Their delivery drivers have always been very friendly, helpful and careful.

16 juin 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Adrian,
Thanks for the fantastic review! It’s great to hear you had such a positive experience with us. We really appreciate your support.
Kind Regards
Modern UPVC Windows

Noté 5 sur 5 étoiles

Good supplier

The ordering process was straight forward and the windows were delivered on time and to spec.

2 juillet 2026
Avis spontané
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Réponse de Modern UPVC Windows

Hi Michael, thank you for taking the time to leave your 5* review. We really appreciate it!
Kind Regards
Modern UPVC Windows

Noté 2 sur 5 étoiles

Black mark (literally)

Having fitted the window, which look good, I noticed a black mark on the glass, imagine my disappointment when the black mark was not on the outside of the glass, but in between the two double glazed units……… not sure how this got passed their “rigorous quality control”.
Other than that, pleased with the unit.

9 juillet 2026
Avis spontané
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Réponse de Modern UPVC Windows

Good Afternoon Sean,
Thank you for taking the time to leave a review. I have looked at the photos, and am sorry to see you have an internal glass blemish. All units are quality controlled by our glaziers, however, as with any human inspection the occasional small mark can be missed. As confirmed by our Customer Services team on 13/07, a replacement unit is being manufactured and will be delivered to you directly soon.
Modern UPVC Windows

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