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MONC Avis 

406
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

i had the best experience!!! sophie at the 17 monmouth location is an amazing optometrist and explained everything to me as we went along for my eye care consultation. she also recommended this amazin... Voir plus

Noté 5 sur 5 étoiles

From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Voir plus

Noté 5 sur 5 étoiles

I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Voir plus

Noté 5 sur 5 étoiles

Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Opticien
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(406)

111 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful staff,nice designs and ethical…

Helpful staff,nice designs and ethical approach.

23 avril 2026
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Réponse de MONC

Hello Phil,

Thanks for taking the time to leave us such a positive review.

We hope to welcome you back into store at some point in the future.

Kind regards,
The MONC Team.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.

14 avril 2026
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Réponse de MONC

Hi Don,

Thanks for taking the time to leave us a such a positive, it's always a pleasure seeing you both and we look forward you in store again at some point in the future.

Kind regards
THe MONC Team.

Noté 5 sur 5 étoiles

Good selection of more classic eyewear

Good selection of more classic eyewear. The helpful sales assistant made selecting a pair of sunglasses very easy

22 mars 2026
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Réponse de MONC

Good day Ben,

Thank you for taking the time to leave us such a great review, we really do appreciate it.

If there is anything we can help with in the future, please don't hesitate in contacting us.

Kind regards,
The MONC Team.

Noté 5 sur 5 étoiles

A fabulous boutique!

A fabulous boutique!! I'm a big fan of their sunglasses and I also use them for my reading glasses. A very high quality product coupled with great customer service. Chris is always fantastic!! Thanks guys!!

6 mars 2026
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Réponse de MONC

Hi Paolo,

As always, it's a pleasure helping you with your glasses and the amazing selection of bespoke tints you choose from us.

Hopefully we will see you again soon.

All the best,
The MONC Team.

Noté 5 sur 5 étoiles

Very impressive

Very impressive

9 mars 2026
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Réponse de MONC

Hi Jack,

Glad to see you enjoyed your online shopping experience and we hope to be able to help you again in the future.

Kind regards,
The MONC Team.

Noté 5 sur 5 étoiles

Best eyewear brand

Top class products, ethically made, top class service.

3 mars 2026
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Réponse de MONC

Dear Sebastian,

It's always a pleasure and i hope you are loving our new clip on sunglasses lenses as much as myself.

Until next time,
The MONC Team.

Noté 5 sur 5 étoiles

awesome company and shop

awesome company and shop - would recommend

24 février 2026
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Réponse de MONC

Hi Cassidy,

Thank you for taking the time to leave us a review, we really do appreciate it and look forward to seeing you at some point in the future.

Kind regards
The MONC Team.

Noté 5 sur 5 étoiles

thanks for taking the time to adjust my…

thanks for taking the time to adjust my new purchase and also a pair i brought in from the outside. that was very generous...

24 février 2026
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Réponse de MONC

Hi Tom,

You are more than welcome and please do pop in and see us in the future if you need your frames adjusted again.

Kind regards,
The MONC Team.

Noté 5 sur 5 étoiles

Chris was a first rate ambassador for…

Chris was a first rate ambassador for the brand

21 février 2026
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Réponse de MONC

Hello Stephen,

Thank you so much for taking the time to leave such a kind review, we really do appreciate it.

I will be sure to pass on your kind words to Chris.

All the best,

The MONC Team.

Noté 5 sur 5 étoiles
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Réponse de MONC

Good day Willman,

It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.

Until then,

The MONC Team.

Noté 5 sur 5 étoiles

Great glasses delivered quickly

Great glasses delivered quickly. Includes really nice case, cleaner and screw tightener. Love all my Monc glasses and sunnies! Such great quality

14 février 2026
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Réponse de MONC

Hello Finn,

Thank you for taking the time to leave us such a positive review.

I will be sure to pass on your kind words to the team.

Kind regards,
The MONC Team.

Noté 5 sur 5 étoiles
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Réponse de MONC

Hello Jane,

I just wanted to thank you for taking the time to leave us a review.

We really do appreciate it and we look forward in welcoming you into store again in the future.

Kind regards
The MONC Team.

Noté 5 sur 5 étoiles

Excellent glasses

Great looking and easy to navigate website with real photos and measurement info.
Glasses were delivered quickly and were exactly as described. Excellent quality.

20 janvier 2026
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Réponse de MONC

Hi Ben,

Thanks for taking the time to leave us such a positive review.

As a small British independent, we really do take on all feeback and it's great to hear you loved your experience.

We are here if there is anything you need help with in the future.

Kind regards
The MONC Team.

Noté 5 sur 5 étoiles

Amazing Service

Amazing Service. The team at monc were super helpful, fast tracking my new lens so I received them ahead of a trip. When I collected they made sure that the new lenses felt good. I’ve had the same two pairs of Kallio glasses from them for 4 years - superb quality and timeless design. Couldn’t recommend more

26 janvier 2026
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Réponse de MONC

Good day Jack,

Great to hear you enjoyed your MONC experience, we will always do our upmost to fulfil any requests we can with regards to timeframe etc and great to hear we managed to have your new MONC soecs ready in time for your travel.

As always, we are here if you have any queies in the future with regards to your frames or updated lenses.

All the best,
The MONC Team.

Noté 5 sur 5 étoiles

The process

Really good design and prompt

21 janvier 2026
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Réponse de MONC

Hello Arijit,

Thank you for taking the time to leave us a 5* review, we really do appreciate it and we look forward to seeing you again sometime in the future.

Kind regards
The MONC Team.

Noté 5 sur 5 étoiles

My MONC glasses, ten years and counting!

I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie

21 janvier 2026
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Réponse de MONC

Good day Richard,

Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.

We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.

I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.

Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.

Kindest regards,
The MONC Team.

Noté 5 sur 5 étoiles

Shopping experience in online shop

Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish

23 janvier 2026
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Réponse de MONC

Good day Eugen,

Thank you for taking the time to leave us such a great review.

As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.

All the. best,
The MONC Team.

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