Montrose Glass Avis 

967
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They were very efficient. We contacted them late having been let down by another company. The glazier arrived within 90 minutes and completed the work to make the property secure. The work was then co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couldn’t be happier with the service from Montrose Glass! From the very first call, the team was friendly, professional, and made the whole process stress-free. They replaced my glass panel and f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted a cat flap fitted into a glass french door before we went away holiday and it was a very tight turnaround. Montrose glass delivered a great service and it was fitted in time. Friendy but pr... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The glazier came and made a very good job of fitting new glass into my landing window. However, having told him that I needed my main bedroom window not to open to its maximum each time by itself, he... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation du verre
  2. aussi dans
  3. Serrurier
  4. Service de serrurerie d'urgence

Écrit par l'entreprise

Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

967 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(967)

185 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Fitting and cat flap all fitted within an hour. No mess all cleared away.

25 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for your high rated review! We’re delighted to hear you were happy with the service and that everything was fitted quickly and efficiently. It’s also great to know we left everything clean and tidy afterwards.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Came to measure and in good time

Came to measure and in good time. Fitted quick, excellent workmanship. Good price. Looks great as well

15 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your amazing review!

We’re really pleased to hear you were happy with the service, from the initial measuring through to the fitting. It’s great to know you’re happy with the workmanship, price and the finished look.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Thanks for bailing us out in a bit of…

Thanks for bailing us out in a bit of an emergency. The glazier had to drive all the way from Bristol to Dorchester, and did a good job in making the window safe.

15 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for taking the time to share your feedback. We’re pleased we were able to assist during what was clearly an urgent situation and ensure the window was made safe. We greatly appreciate your kind comments regarding our glazier and the service provided. Your feedback is very much valued, and we’re pleased we could be of assistance.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Impressive service from start to finish

They were very efficient. We contacted them late having been let down by another company. The glazier arrived within 90 minutes and completed the work to make the property secure. The work was then completed at a date to suit us and we were kept informed throughout the process. I would thoroughly recommend them.

1 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that we were able to respond quickly and secure the property when you needed us, and that the subsequent work was completed at a time convenient for you.

Keeping our customers informed and providing a reliable, professional service throughout the process is extremely important to us. We truly appreciate your recommendation and are grateful for the opportunity to assist you.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Great service

Great service. Fast. Professional. I would definitely recommend Montrose glass.

10 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for your excellent feedback. We’re delighted to hear that you were pleased with the service and found our team fast and professional. We really appreciate your recommendation and thank you for choosing Montrose Glass.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Very fast response

Very fast response, very efficient and professional but personal and understanding. I would highly recommend them to others.

9 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for taking the time to share your feedback.

We are delighted to hear that you found our service responsive, efficient and professional, while also appreciating the personal and understanding approach we strive to provide. Your recommendation is greatly appreciated, and we are grateful for the opportunity to assist you.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Cat Flap Installment

We wanted a cat flap fitted into a glass french door before we went away holiday and it was a very tight turnaround. Montrose glass delivered a great service and it was fitted in time. Friendy but professional, good communication and a great job.

4 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your fantastic review! We’re delighted we could help get your cat flap fitted in time before your holiday.

It’s great to hear you were happy with our communication, service and the quality of the installation. We really appreciate you choosing Montrose Glass and taking the time to share your experience.

We hope you had a wonderful holiday — and that your cat is enjoying their new freedom!

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Couldn’t be happier with the service…

Couldn’t be happier with the service from Montrose Glass! From the very first call, the team was friendly, professional, and made the whole process stress-free. They replaced my glass panel and fitted a cat flap perfectly, the finish is so neat, it looks like it’s always been there.

ADAM arrived right on time, worked efficiently, and left everything spotless. My cat took to the new flap straight away, and I’m thrilled with how sturdy and secure it feels.

Great company that combines great workmanship with customer care.
I’d happily recommend them to anyone needing glazing work done.

2 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your fantastic review! We’re delighted you’re so happy with the glass panel and cat flap installation. We’ll be sure to pass your kind words on to Adam. It’s great to hear your cat took to the new flap straight away! Thank you for recommending Montrose Glass — we really appreciate it.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Next day just after the earliest…

Next day just after the earliest response time quoted of 10am.

2 septembre 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for your review! We’re delighted we could get everything sorted promptly and as promised.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for your review! We’re delighted everything went smoothly and we would be more than happy to help again when needed in the the future.

Kind regards,

Jackie
Customer Care

Noté 4 sur 5 étoiles

Cat flap installed

The fitters were efficient helpful and polite

19 août 2026
Logo de Montrose Glass

Réponse de Montrose Glass

We’re delighted to hear that you were happy with the cat flap installation and found our fitters to be efficient, helpful and polite. We really appreciate you taking the time to share your experience.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

It was so simple to order my new cat…

It was so simple to order my new cat flap and the person I spoke to was very friendly and polite.

20 août 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Thanks again!

Jackie
Customer Care

Noté 1 sur 5 étoiles

No show after booking a repair

Made a booking after being quoted and confirmed the date for the site visit. Montrose took my credit card details but then did not show up for the job.

When I called to ask what happened they said they actually don't provide the type of window repair they'd quoted on and agreed to fix. Almost seems like some kind of scam.

26 août 2026
Avis spontané
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for your review.

We have been unable to locate your details from the information provided, could you please contact our customer care team on 0800 888 6123 to discuss your experience in more detail.

Best wishes,

Jackie
Customer Care

Noté 4 sur 5 étoiles

Quick

Quick, reliable, friendly but expensive

17 août 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Nathan provided excellent service

Nathan provided excellent service. Rang at 12, job completed by 3.30. Highly recommend, 10/10.

26 août 2026
Avis spontané
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations.

We look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Noté 4 sur 5 étoiles

Very pleased with end result and my cat…

Very pleased with end result and my cat flap looks great. Had a bit of a wait as there were no cat flaps available. The fitter did a very nice job.

11 août 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Thanks again!

Jackie
Customer Care

Noté 5 sur 5 étoiles
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Thanks again!

Jackie
Customer Care

Noté 5 sur 5 étoiles

Quick and Good work

I was very pleased that Montrose Glass came to fit my catflap. I contacted them on Wednesday 29th July. The flap was fitted and in operation by Friday 14th August. This is exactly what i needed a company to do. A very quick operation.I thought the price was very reasonable too. I recommend Montrose Glass.

17 août 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Highly recommended

Excellent communication and service, and competitively priced. The whole experience was hassle free. Would recommend.

17 août 2026
Logo de Montrose Glass

Réponse de Montrose Glass

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Thanks again!

Jackie
Customer Care

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus