Montrose Glass Avis 

967
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

They were very efficient. We contacted them late having been let down by another company. The glazier arrived within 90 minutes and completed the work to make the property secure. The work was then co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Couldn’t be happier with the service from Montrose Glass! From the very first call, the team was friendly, professional, and made the whole process stress-free. They replaced my glass panel and f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted a cat flap fitted into a glass french door before we went away holiday and it was a very tight turnaround. Montrose glass delivered a great service and it was fitted in time. Friendy but pr... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The glazier came and made a very good job of fitting new glass into my landing window. However, having told him that I needed my main bedroom window not to open to its maximum each time by itself, he... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation du verre
  2. aussi dans
  3. Serrurier
  4. Service de serrurerie d'urgence

Écrit par l'entreprise

Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

967 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(967)

185 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant people and amazing service

Brilliant people and amazing service. Every British company should have high standards like Montrose Glass ❤️

23 juin 2026
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Réponse de Montrose Glass

Thank you for the positive review and such kind words! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.

Kind regards,

Jackie
Customer Care

Noté 3 sur 5 étoiles

The initial response was excellent

The initial response was excellent - same day making the cracked window safe until replacement glass could be fixed. We were quoted one price for the replacement glass but one week later we were told it would be a higher price as it would have to be toughened glass. We were pleased with the fitters who came eventually to fit the new glass.

9 juin 2026
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Réponse de Montrose Glass

Thank you for your feedback.

We're pleased to hear you were happy with our prompt emergency response and the quality of the installation carried out by our fitters.

We apologise for the change in the quoted price. Once the glass specification was confirmed, it became clear that toughened safety glass was required, which unfortunately affected the cost. We understand your frustration and appreciate your feedback, which will help us improve our quoting process.

Kind Regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Very easy to deal with

Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engineer turned up promptly to measure up and was done in 10 minutes, returning a week later to fit the flap in only 30 minutes or so. Very happy with service and would definitely recommend.

17 juin 2026
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Réponse de Montrose Glass

Dear Graham,

Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Really efficient and professional…

Really efficient and professional service and the replacements done to a good standard of quality.

18 juin 2026
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Réponse de Montrose Glass

Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Noté 4 sur 5 étoiles

Helpful quick response

Very quick and efficient service

18 juin 2026
Avis spontané
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Clean and precise work very helpful

Clean and precise work very helpful

15 juin 2026
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Réponse de Montrose Glass

Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Quick service

Quick service, everything completed and clean, old glass taken away

10 juin 2026
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Great response

Great response, good job done, staff are very pleasant

9 juin 2026
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Réponse de Montrose Glass

Thank you for the positive review!

We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Efficient service

Efficient service

1 juin 2026
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Réponse de Montrose Glass

Thank you so much for your kind words!

We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Brilliant service and very reasonable price

Great communication, really helpful in providing an accurate quote, collection and drop off of my repaired mirror which was so helpful, and a beautifully repaired mirror at a very reasonable price. I had been a bit worried because I was replacing glass in an irregularly shaped frame, but Montrose Glass were brilliant and the work was done so quickly. Much appreciated - the mirror was my Granny's and I'm so happy to have it fixed.

29 mai 2026
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Réponse de Montrose Glass

Thank you so much Alison for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and we were able to fix such an important item of yours. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Jackie
Customer Care

Noté 5 sur 5 étoiles

Good communications throughout and the…

Good communications throughout and the lads doing the installation were very helpful

29 mai 2026
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Réponse de Montrose Glass

Thank you so much Andy for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we and our glaziers are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Good work our kitchen patio door fixed…

Good work our kitchen patio door fixed with new glass nicely 👍

22 mai 2026
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Réponse de Montrose Glass

Thank you so much for the 5-star review! We're glad you enjoyed your experience with us.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Efficiency and professionalism from…

Efficiency and professionalism from start to finish

28 mai 2026
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Réponse de Montrose Glass

Thank you for taking the time to leave such a highly rated review.

We pride ourselves on our efficient service and we will be happy to help if needed again in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Fantastic service very quick and…

Fantastic service very quick and professional
Very quick turn around time

21 mai 2026
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Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 1 sur 5 étoiles

Incredibly poor work left our house in…

Incredibly poor work left our house in a dangerous condition and charged £195.

The boarded up a garage window that had broken. This was an old window and did not have safety glass. The workman did not initially do any thing with the glass on the inside. I asked for it to be removed because it was incredible dangerous. They refused to do that but covered it with film. Within a week the film has peeled away and shards of glass are falling in.

Do not under any circumstance use this company.

14 mai 2026
Avis spontané
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Réponse de Montrose Glass

Thank you for your review.

We have been unable to locate your details from the information provided, could you please contact our customer care team on 0800 888 6123 to discuss your experience in more detail.

Best wishes,

Jackie Customer Care

Noté 4 sur 5 étoiles

Good service

11 mai 2026
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Réponse de Montrose Glass

Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

I used Montrose Glass to fit a double…

I used Montrose Glass to fit a double glazed panel with a hole cut into it for a cat flap. Delivery was sooner than expected and fitted by a very pleasant and professional young man called Jason, who cleared up when he finished. Unfortunately there was a small problem with the panel, I contacted the company and the problem was delt with swiftly and pleasantly.
Thank you Montrose Glass for a first class job. *****

1 mai 2026
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Réponse de Montrose Glass

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.

Thanks again!

Jackie
Customer Care

Noté 5 sur 5 étoiles

Great company made me feel relaxed very…

Great company made me feel relaxed very quick fair prices would always recommend 👌🏾

11 mai 2026
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Réponse de Montrose Glass

Thank you so much for your kind words!

We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Noté 3 sur 5 étoiles

Made it quick and easy

Made it quick and easy.

However blazer turned up unannounced and didn’t even fill in invoice properly so no idea or guarantee of what glass was installed

7 mai 2026
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Réponse de Montrose Glass

Thank you for taking the time to leave your feedback we really do appreciate it.

Jackie
Customer Care

Noté 4 sur 5 étoiles

Montrose was helpful but expensive

Montrose was helpful but expensive. I would have preferred to bring the door needing replacement glazing to a workshop and saved the cost of two visits to the property. The glass was replaced with plain glass when I had requested a patterned design to make it less likely for children to run into it thinking the door is open. The beading was pinned in place accurately but the resulting holes need filling, sanding and painting. A small job turned into a large and costly one.

2 avril 2026
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Réponse de Montrose Glass

Thank you for taking the time to leave your feedback we really do appreciate it.

Jackie
Customer Care

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