A hassle free service that after a joyous divorce, a debt that was under my name did need to be sorted. So upon investigation and subsequent understanding, we were able to process the payments and t... Voir plus
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Ian was very helpful and friendly. I was intially stressed, however after speaking to him, I was smiling. I really enjoyed our conversation. Well done on excellent customer service Ian :)
L'entreprise a répondu
Thank you Moriarty Law for helping me in this difficult time. I have been caring for my mother after my father passed for nearly 18 months she passed in February and found myself in financial diffi... Voir plus
L'entreprise a répondu
Amman who I spoke with this morning was so helpful and understanding. I hadn't checked my phone as I'd been in hospital. He listened and advised me. My card had been stolen a few weeks ago and I actua... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Royaume-Uni
- 0203 126 4544
- www.moriartylaw.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Help with a difficult job.
I spoke to Charlotte. She was helpful and informative. I was actually trying to clear a large and long-standing bill for my daughter, who is camped out here and has been rather battered by her recent past life. This was not an easy thing to do. Charlotte presented the various options to me for clearing the bill. I decided to clear as much as I could, whereupon Charlotte informed me that a certain proportion of the bill would be absolved, if I paid immediately -- which I did. In the long term, this will be a good thing. Overall, I would say that dealing with Moriarty, at least for me, was easier than the rather more grim experience of dealing with certain other debt collectors. Being able to ring up and speak to someone pretty much straightaway was also a big plus. I am incidentally a pensioner still working full time in the music industry and so am conversant with difficult situations and all manner or problem-solving. Hence, the long reply. Yes, for the job she has to do, Charlotte did well.

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Chris was empathetic listened and help…
Chris was empathetic listened and help me understand and find a good resolution .

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The customer service representative was Aimee…
The customer service representative Aimee was helpful knowledgeable and supported me when asking my circumstances. I agreed to make a payment and glad the debt is settled now at Moriarty Law where I didnt feel judged.

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Spoke to your agent Chris who was so…
Spoke to your agent Chris who was so helpful and easy to talk to.
He sorted out my query in minutes and also emailed over details for me.
Chris is a credit to your company

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Incredibly understanding and helpful
Incredibly understanding and helpful, don't put off calling them

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I can't thank him enough for the…
I can't thank him enough for the outstanding service he provided. From the very beginning, he was kind, patient, professional, and genuinely listened to my situation. Even though some of the issues I shared weren't directly related to his role, he showed real empathy and understanding while remaining highly professional throughout. He took the time to work with me to find a flexible and affordable payment plan that suited my circumstances, and I never felt rushed or judged. Excellent customer service like this is rare, and I truly appreciate all of his help. Thank you, you made a difficult situation much easier.

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Ian Hunter
It was a pleasure dealing with Ian Hunter on the phone. He was so polite and friendly which put me at ease. He has helped me deal with my debt and didn't make me feel judged. Thankyou so much. I really appreciated your help.

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The gentleman I spoke to was very…
The gentleman I spoke to was very helpful and understanding. Helped me set a payment plan up.
I didn't feel judged

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I spoke to Robert and he was very…
I spoke to Robert and he was very helpful and made me feel at ease! He was very understanding and made the call a calm experience.

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Robert was a proper gentleman he helped…
Robert was a proper gentleman he helped me through process an didnt even make me feel anxious as I suffer with anxiety an panic disorder an I can honestly say he was lovely throughout the whole conversation and really pleasant to speak with an helped me get back on track you again an thank you for being so understanding

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Really considerate company in dealing…
Really considerate company in dealing and helping with inquiries and problems I have had
The last man ,I spoke with about payments ,was first class ,really helped me ,think he was called Ian 👍 top man
The whole form has been really good to me in helping with repayments
Really professionall firm

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The advisor i spoke to " ryan" was very…
The advisor i spoke to " ryan" was very helpful, kind and unjudgmental of my situation and sorted out an affordable payment plan out on the spot, very impressed, thank you ryan

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Payment plan
I spoke to a gentleman called Mario who unbeknown to me I had spoken to years prior.
But as far as debt collectors go, he was a lovely person to speak to and very compassionate of my circumstances.
Appreciate the patience and understanding and was happy with the quick payment plan set up.

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When dealing with Nicky I was very…
When dealing with Nicky I was very impressed confident and comfortable speaking with him, very understanding and listened to everything I had to say.

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Luke was really helpful throughout the…
Luke was really helpful throughout the call .

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Adviser was great and patient with me…
Adviser was great and patient with me and understood was so nervous calling but honestly this adviser was so helpful ty

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Thank you Ryan for your help and …
Thank you Ryan for your help and being cool thruout our conversation .

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Moriarty Law Feedback
After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindly guided me through the process. Unfortunately I was in an underground Sainsbury's car park so the line wasn't the best - apologies to Ryan for that. Overall though an excellent sevice.

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