Took my car there today after I got hit by another car. From start to finish was extremely well looked after from the lovely lady on reception to then have the professional help from Jas... Voir plus
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Lisez les avis des autres
Motofix Oxford demonstrate what excellent customer service looks like. Communication was great from the first point of contact to the last. The repair was also completed before the anticipated date... Voir plus
After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot pu... Voir plus
L'entreprise a répondu
Quickly done repair while also being kept in touch with myself over the repair work and its progress throughout. Helpful polite and very lovely staff all the way from the lovely reception lady’s and e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Garage automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Atelier de réparation automobile
- Prestataire spécialisé dans l'équilibrage des roues
Écrit par l'entreprise
Established in 1997, Motofix Group is an independent, award-winning accident repair and vehicle bodyshop network with nine centres across the South of England. We work with leading insurers and motorists to deliver safe, high-quality car body repairs and crash repairs to exact manufacturer standards. Motofix holds approvals from 10 automotive manufacturer groups representing 20 individual brands, and every site is BSI 10125 Kitemark accredited for vehicle damage repair. Our centres are equipped to carry out structural repairs, aluminium repairs, ADAS calibration, and Hybrid and Electric Vehicle repairs, supported by continued investment in advanced repair technology and world-class technician training. Whether managing an insurance claim or arranging a private vehicle repair, our focus is simple: to make the process as smooth and stress-free as possible through expert workmanship, clear communication, and genuine customer care at every stage.
Coordonnées de contact
1 Albany Court, GU16 7QR, Camberley, Royaume-Uni
- 0344 2452222
- info@motofix-arc.co.uk
- www.motofix-arc.co.uk
4,6
Excellent
367 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Fast, efficient and friendly service
Fast, efficient, friendly service. Motofix we’re great when repairing my rear wing and bumper… they even helped with the return of my hire car!
11 novembre 2024
Avis spontané
Réponse de Motofix Group
Wow, fantastic review Neil, we're thrilled to hear you were pleased with our fast, efficient, and friendly service. Thank you for your kind words. Kind regards, Carla Farrell, Motofix.
MotoFix for the win
MotoFix for the win. After a traumatic ordeal with a different company, Motofix Went above and beyond to ensure my car was repaired properly. The customer service was excellent from the start to finish and the car looks brilliant. Would highly recommend as I won’t be going anywhere else for my body work!
Northampton- Gladstone Rd.
21 octobre 2024
Avis spontané
Réponse de Motofix Group
Thank you so much for your amazing review! We're thrilled to hear that Motofix was able to turn your experience around and deliver the service you deserved. Our team is dedicated to providing excellent customer service and quality repairs, so it’s fantastic to know your car looks brilliant. We really appreciate your recommendation and look forward to helping you with any future bodywork needs! Warm Regards, Carla, Customer Service Manager, Motofix.
Excellent job done on repairing the car…
Excellent job done on repairing the car and very easy to deal with
8 novembre 2024
Avis spontané
Réponse de Motofix Group
Hi Rob, it’s great to hear that our team delivered a great customer experience. Thank you for your kind words and recommendation. Sincerely, Carla Farrell, Motofix.
Réponse de Motofix Group
Thank you for the 5 stars and kind words. All the best, Carla Farrell, Motofix
Réponse de Motofix Group
Thank you for your feedback! We’re glad to hear you’re happy with the repair journey. Warm wishes, Carla, Motofix Accident Repair Centers.
Outstanding workmanship
Excellent communication through out the process. My car was in the Exeter branch and has just been returned as good as new. Outstanding workmanship.
6 novembre 2024
Avis spontané
Réponse de Motofix Group
Thank you for your fantastic review! We’re thrilled to hear that the communication throughout the process met your expectations and that your car looks as good as new. The team at our Exeter branch will be delighted to hear your kind words about their workmanship. Kind regards, Carla Farrell, Motofix.
Body repairs
Arranged car pickup and transported to and from home seamlessly. Repair was carried out to a good standard. Car was returned clean both inside and out. Some of the dashboard information display was changed time, lights, radio etc reason unknown as this had nothing to do with the body repair. Otherwise a good experience.
5 novembre 2024
Avis spontané
Réponse de Motofix Group
Thank you for your feedback Jennifer. We're glad to hear the car pickup, transport, and repairs were carried out to your satisfaction, and that your car was returned clean inside and out. Apologies for the dashboard information display changes and will certainly look into this to ensure it doesn't happen again. We appreciate you bringing it to our attention, and we're happy that overall you had a good experience with us! Kind regards, Carla, Customer Service Manager, Motofix.
From the moment my vehicle was received…
From the moment my vehicle was received by Dave to the moment I collected it was a seamless process
4 novembre 2024
Avis spontané
Réponse de Motofix Group
Thank you for your feedback! We’re so glad to hear that your experience was seamless from start to finish, it’s great to know that everything went smoothly for you. All the best, Carla Farrell, Motofix.
Fantastic service…
Motofix were absolutely excellent in the service that they offered. I cannot fault them at all . The customer service team was excellent, the quote arrived quickly and efficiently and the end product which has just been delivered was superb highly recommended best Amanda Hanley
4 novembre 2024
Avis spontané
Réponse de Motofix Group
Thank you for your amazing review, Amanda! We’re so glad to hear you had an excellent experience with Motofix. We’re thrilled that everything met your expectations. Your recommendation means a lot to us—thank you for choosing Motofix! Kind regards, Carla Farrell, Carla Farrell, Motofix Accident Repair Centers.
A good job done
A good job done, kept me informed all the way. Valeted the car. Friendly staff to deal with. Cannot fault them
1 novembre 2024
Avis spontané
Réponse de Motofix Group
Hello Dawn, very glad our team delivered a great customer journey, thank you for sharing. Best wishes, Carla, Customer Service Manager, Motofix.
Motofix an excellent company
Motofix were always friendly and helpful and kept me well-informed about progress with my repair. The work done on my car was excellent and it looks brand new now !
30 octobre 2024
Avis spontané
Réponse de Motofix Group
Hi Ralph, We’re so glad to hear you felt well-informed throughout the repair process and that our team provided friendly, helpful service. t’s fantastic to know your car looks brand new—our team will be thrilled to hear it. Thank you for sharing your experience! Kind Regards, Carla Farrell, Motofix.
5* service
A really professional, faultless service from start to finish, and everyone I spoke with during the repair was genuinely delightful and helpful.
My car looks brand new again - thank you Motofix Oxford :-)!
30 octobre 2024
Avis spontané
Réponse de Motofix Group
Thank you for such wonderful feedback! We’re thrilled to hear you had a professional, seamless experience with our team. It’s fantastic to know that your car looks brand new and that every interaction you had was positive. Thank you for choosing Motofix Oxford—we’re here anytime you need us! Best Wishes, Carla Farrell, Motofix.
Motofix Northampton repaired a company…
Motofix Northampton repaired a company van. Communication from estimate to repair was fantastic clear, concise and professional.
All contact with staff was friendly and helpful a pleasure to deal with.
Would highly recommend them.
Finally, repair standards were high.
23 octobre 2024
Avis spontané
Réponse de Motofix Group
Hi Glenn, thank you for the 5 stars, glad we delivered a quality repair and a fantastic customer journey, thank you for sharing. Best Wishes, Carla, Customer Service Manager, Motofix.
Good thanks
Good thanks, very accommodating of my quick turnaround request
16 octobre 2024
Avis spontané
Réponse de Motofix Group
Thank you Samuel for the 5 stars! We’re glad we could accommodate your request and meet your timeline. Lind Regards, Carla Farrell, Motofix.
Vehicle came back immaculate!
Excellent service. Everyone was extremely pleasant and reassuring. Vehicle came back immaculate! They also took away any headache with the insurance company. Would highly recommend.
19 octobre 2024
Avis spontané
Réponse de Motofix Group
Hi Joel, thank you for the 5 stars, glad we delivered a quality repair and a fantastic customer journey. Thank you for sharing, Kind regards, Carla, Customer Service Manager, Motofix.
Excellent Repairshop, Cannot Fault.
Cannot fault my experience with Motofix. I chose to go to them rather than my insurer’s “approved repairer” because they’re approved by my manufacturer (which the approved repairer were not) and also had far better reviews than the questionable company my insurer wanted me to use. This takes a little more admin and the insurer made me wait a bit longer for approval and pay for my own hire car because I chose my own repairer but it was worth it. Work was completed to the best standard, you’d have no idea there was even ever a chip on my car. Every part of the process was made as simple as possible - assessment booked in on the same day as calling, quote provided to insurance company that same day, arranged for my car to be picked up from home and courtesy car provided, kept in the loop at every stage without even having to pester for an update. They even capped the cost of my hire car at 5 days rather than the 11 days I ended up having it. Everyone you deal with is friendly, helpful and empathetic to the fact people are anxious and stressed when they’ve had an accident - you know you’re in safe hands. They clearly take both customer service and the quality of their work seriously. I hope to never have to use a repair shop again, but if I do I’ll be coming back here. Thank you!
14 octobre 2024
Avis spontané
Réponse de Motofix Group
Thank you so much for your detailed and thoughtful review Molly! We’re so glad to hear that you had a positive experience with us and that you felt confident in choosing Motofix. We truly appreciate your trust and recommendation. Thanks again for choosing Motofix! Warm Regards, Carla, Customer Service Manager, Motofix.
Excellent professional and friendly…
Excellent professional and friendly service. Kept us up to date throughout the process. Would very use them again!
25 septembre 2024
Avis spontané
Réponse de Motofix Group
Hi, it’s great to hear that our team delivered a great customer experience, thank you for your kind words and recommendation. All the best, Carla Farrell, Motofix.
Professional people, very passionate and the repair was done perfectly.
Professional people, very passionate and the repair was done perfectly. Staff are very friendly, and passionate
4 octobre 2024
Avis spontané
Réponse de Motofix Group
Hello Puiu, Thank you for your incredible feedback, I'm over the moon to hear our team delivered a great repair journey for you. Thank you for sharing. All the best, Carla Farrell, Motofix.
Great job
Friendly staff, great job on the car ,looks like new, and everything sorted in a timely fashion 👍highly recommend.
2 octobre 2024
Avis spontané
Réponse de Motofix Group
Hi Paul, so pleased to hear everything went smoothly, thank you for the recommendation. Warm wishes,Carla, Customer Service Manager, Motofix.
Excellent customer service and quality of work
My car recently had its front bumper repaired and my insurance company arranged it through Motofix in Oxford. I was really impressed by their customer service and quality of work carried out. I particularly appreciated the fact that they knew immediately that Saturday morning drop off of my vehicle would suit me better as a school teacher, and that someone was prepared to wait after 5pm for me to pick up my car again when I was stuck in traffic. They also kept me regularly updated on the progress with my vehicle and the work has been carried out to a high standard.
4 octobre 2024
Avis spontané
Réponse de Motofix Group
Hello, thank you for taking the time to leave such a positive review! We're thrilled to hear that you were impressed with our customer service and the quality of work on your vehicle. We always aim to make the process as convenient as possible for our customers. Best wishes, Carla Farrell, Motofix.
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