Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed part urgently. Ordered 4pm Wednesday. Got email 10pm Thursday to say it had been dispatched so had concerns 1 to 2 days may only start from Thursday pm BUT product obviously dispatched prior... Voir plus

Noté 1 sur 5 étoiles

Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return posta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on la... Voir plus

Noté 1 sur 5 étoiles

Tried to call to enquiry about stock an a clutch. Was directed by answering machine to email my enquiry. Received no response to my email enquiry. When I complained about no reply to my enquiry I was... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Informations provenant de diverses sources externes

Motorparts.ie Ireland's #1 for online Car Parts and Car Accessories


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(36)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never buy from this seller.

Never buy from this seller.
Sent wrong parts and don't want to refund money...

25 juin 2020
Avis spontané
Logo de motorparts.ie

Réponse de motorparts.ie

We supplied exactly what you ordered.
1) You ordered a Drive Belt for a model with air conditioning, when your car does not have air conditioning.
2) You ordered the wrong headlamp for your car, regardless of the clear descriptions provided. The cheapest Headlamp was not the way to decide.
3) We never refused to refund.

Noté 1 sur 5 étoiles

Very very very very bad.ordered…

Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return postage when i emailed to enquire about a number post office needed to return the parcel.when i got my refund it wasnt the full amount as they took the postage money back even though i paid for postage for the parcel and when i returned it.would not recommend them to ANYONE

14 mai 2020
Avis spontané
Logo de motorparts.ie

Réponse de motorparts.ie

1) This was in the thick of the pandemic.
2) You were advised and we apologised 1 hour after receiving your order, we were unable to dispatch until the following day.
3) Delivery was 2 days rather than our normal overnight. This was clearly advised on our website, due to the volumes in transit during the pandemic.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I emailed a few times with queries and they replied quickly. Very helpful advice and support. Would highly recommend.

12 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Super

Very pleased with them. Very quick and efficient. Will use them again.

7 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Not the best

Not the best, next day delivery is not really next day, so 5.95 delivery charges is money thrown away

27 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

First time dealing with motor parts.ie…

First time dealing with motor parts.ie and the service was excellent, so fast, I got my order the next day, it was wrapped perfect, nothing damaged and the price on the item was so cheap, really good site, I will definitely be ordering again

6 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service good quality parts and fast delivery. It’s a pleasure to do business with this team I will definitely be going back for more parts .

10 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

I couldn't recommend enough motor parts…

I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on last minute and it save my work to get delayed, so I'm very pleased with their service. Thanks motor parts

8 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

My first time using Motorparts IE

Used motorparts.ie for the first time recently & I have to say it was a totally pleasant experience.

The site was easy to use.
The product was of great quality & reasonably priced.
Email notifications were prompt.
The delivery was reasonably priced & fast.

18 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

I would give zero stars rating, if I could. Worst online experience

I ordered a car battery from this company on Tuesday, 19th of February, with delivery next day. As the battery didn't arrive next day, I asked them where is the battery. They told me "Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day". But the battery didn't arrive on 21st either. Neither on 22nd. So I asked them again where is the battery and if they have a tracking number. They told me "Hi Andrei, I confirm delivery will be between 2-5pm today(22nd).We do not have a tracking number system with this company." Around 4PM, I wrote them again, asking for the courier's phone number. I didn't receive any answer. That Friday evening, I opened a paypal case for getting my money back. Finally I received my battery on Tuesday 26th of February, so 7 days after I placed an order that was supposed to happen the next day.
So, my point of view after this experience:
-communication/customer service = none
They didn't inform me initially that the battery was not shipped when it was supposed to, and after that they told me wrong information all the time,or no answer to my questions at all.
They didn't assume the fault and blame the courier company for all.
I ordered to motorparts.ie, not to the courier company, so I was expecting the seller to check where the battery is and to give me the correct information, which they didn't.
I will never buy again from these people.

Later edit:
"Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day" - the battery was carried beside the driver's feet , in the truck cabin. This is where I took if from. Indeed, "very special conditions" to carry an "acid containing" object.

6 mars 2019
Avis spontané

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