Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... Voir plus

Noté 5 sur 5 étoiles

Perfect service 😁 got a great wheelchair, helpt me set it up and went over the controls.. perfect service would recomend to anyone 🤗😄😁 thank you very much matt and motus medical..

Noté 5 sur 5 étoiles

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Voir plus

Noté 5 sur 5 étoiles

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées
  3. Fournisseur d'équpement médical
  4. Magasin de fauteuils roulants
  5. Service de réparation de fauteuils roulants

Écrit par l'entreprise

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(248)

39 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The engineer was well presented…

The engineer was well presented Knowledgable and nothing was too much. He idetified the problem made a few adjustments and the issue was resolved. he listened to my other concerns and addressed them which has improved the safety of the chair.

13 septembre 2023
Avis spontané
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your great review, glad to read our team met your expectations.

Noté 5 sur 5 étoiles

My New Freedom.

I think between you and Mobility Trust you have done a fantastic thing in raising the money and supplying the scooter. It's tested my patience in waiting for it but I am so happy to have it now. Thank you to everyone.

10 septembre 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your review. I hope you enjoy your new found freedom.

Noté 1 sur 5 étoiles

Still not completed last Monday job

Still not completed last Monday job, not satisfaction, see attached pictures footplates obstruct front wheel.

4 septembre 2023
Avis spontané
Logo de Motus Medical

Réponse de Motus Medical

Good Afternoon Kerry, Thanks for your review. I've looked into the notes and you're booked for a revisit this week. Please accept my apologies for the delay in final repair but manufacturers providing incorrect parts is out of our hands.

Noté 5 sur 5 étoiles

Fabulous customer service

Fabulous customer service, liaising with us and a company for power add on that they do not usually deal with. There was an issue with the product on delivery which they sorted for us with ease. Handover was good. Product is great. Thanks!

7 juin 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your Review. Glad you are enjoying your new products

Noté 5 sur 5 étoiles

Giving 5 stars for after sales!

Giving 5 stars for after sales!

Support is superb!!! My engineer is fantastic! Can see, he is interest in this job. Very professional engineer!
Won't name him as then will be difficult to get him.

22 août 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your glowing review, I'll pass onto the relevant member of our team (we won't name him 😁)

Noté 5 sur 5 étoiles

Great demonstration by Duncan

Great demonstration by Duncan . Her new wheelchair has given my wife a whole new lease of life. Absolutely life changing.

23 juillet 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your review Shaun. I'm glad Duncan could help you and your wife.

Noté 5 sur 5 étoiles

Great service all the way

Great service all the way! Friendly and helpful receptionist, very detailed engineer home visit who went through all the options for chair and straightforward ordering.
Kept up to date on build progress. When the chair was delivered, the engineer set up everything as I wanted it and went through safety and operating procedures.
Top service!

15 août 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your review John. Glad we met your expectations.

Noté 5 sur 5 étoiles

Excellent company

Excellent company. Courteous and efficient. Was kept up to date of progress while waiting for my wheelchair to be built.
Can't fault them on anything and will definitely use them again.

14 août 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your great review Sharon. Glad we could help you find the right product.

Noté 5 sur 5 étoiles

Top technicians

The technician was friendly and polite, he arrived on time.
He helped me to transfer and reposition equipment after he left.
Which was something I had concerns about as my own arrangement had fallen through. A positive, professional and stress free service.

13 août 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for your great review, Our engineers always do their best to help.

Noté 5 sur 5 étoiles

Very professional

Very professional, friendly throughout the process from demo to handover. The guidance, and demonstration given enabled me to make an informed choice. Once ordered was kept informed of what stage the order was at. Would not hesitate to recommend to anyone.

3 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Exceptional!

All the team at Motus Medical have been super helpful throughout our process. From guidance to advice, to hands on demonstration and going above and beyond, their service has been outstanding. We cannot recommend Motus Medical enough!

19 juin 2023
Noté 5 sur 5 étoiles

Rapid response to repair broken power…

Rapid response to repair broken power chair - technician travelled far to get to us and identified fault and made temporary repair plus report on required further work. Quiet, efficient and delightful to deal with - thank you

21 juin 2023
Logo de Motus Medical

Réponse de Motus Medical

Thanks for the great review Mr Sonksen

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus