Moyses Stevens Flowers Avis 427

Couldn’t reach the team on phone and WhatsApp after multiple attempts about my order. However Samuel was really helpful when I tried to contact them on instagram. Quickly informed me about the order and shared the necessary details.

I have been using Moyses Stevens Flowers for several years and the team has always been very helpful - even for very last minute requests. Flowers always look beautiful. Will highly recommend them!

Unbelievably brilliant and consummate professionals. Can’t thank Aureljia enough for sharing her ingenuity with me and helping plan my dream engagement proposal!

The flowers were beautiful and just what we wanted! and well priced too!

My friend and I had a wonderful time at Steven Moyses making a hand tied bouquet. Sarah was very helpful and kind and made us feel welcome. It was a lovely relaxing enjoyable.

Attended the flower arranging workshop last Sunday.
Sarah was welcoming, polite, professional and, provided great tips on flower care and flower arranging.
Was given a lovely and very generous selection of flowers and greenery with which to put my own arrangement together.
The two hour session was great fun and, surprisingly relaxing.
Can highly recommend

Beautiful flowers!
The bouquet was as beautiful as the website photo.

Moyses and Stevens delivered my mother's flowers for Mother's Day firstly to the incorrect address on Saturday 14th March and then, after promising to deliver to the correct address on Sunday 15th March, did not deliver them at all.

They offered no compensation to my mother or me, they merely provided a refund.

I got given some flowers that dies the next day. When I contacted customer service they said they wouldn't help as it had been 24hrs after the purchase date. The the support I would have expected from such an expensive bunch of flowers.

I ordered flowers and champagne for my daughter in London. My daughter was out and they left them on the doorstep making no attempt to contact her. Unsurprisngly somebody nicked them.
No process in place to complain hence leaving this review.
What a terrible company!

I ordered flowers and chocolates for Mothering Sunday delivery (order267018) on the Wednesday before. I assumed that paying the premium price and using a company with a royal warrant would ensure delivery. In the event I had to chase them twice and was told the package was ready and waiting for collection. This gift was not collected until after 5pm and was finally partially delivered at 21.11. The chocolate part of the gift did not arrive. I have requested a full refund but was told by Angelica in Customer Service that because the flowers were delivered on the day (albeit at 21.11 at night) that none was due. The chocolate were not received. Utterly useless as a flower / gift delivery business!

Placed a £70 order for flowers for Mother’s Day for delivery on Saturday (day before Mother’s Day). Order delivered to the wrong address. Moyses Stevens said they would redeliver on the Sunday (Mother’s Day itself) and then failed to do so. No flowers delivered to our 80 year old mother and no apology given. DO NOT USE this company

Beautiful flower delivery, impeccable condition, will be using again.

I ordered flowers for my girlfriend for Valentine's day and they did not arrive. Expensive Prices for very bad service.

Second time I’ve ordered from them, second time delivery was late. They said I’d have them by 6, they arrived at 9. Flowers were nice, but for this price I expect a far better service. Not buying from them again.

Ordered a morning delivery for Valentine’s Day. The flowers never arrived. Spent all day on the phone and the whole experience has made me look like an uncaring husband! Avoid

The workshop to create a bouquet and vase arrangement was a wonderful way to start a new week. Sarah had a lovely teaching style and I really enjoyed the two sessions and learnt a lot.

Were very accomodating and made sure everything was done well and on-time.
I placed an order with them online and it worked very well

Stunning flowers and impeccable arrangement. Elegant, fresh, and beautifully presented. Excellent quality and service — highly recommended.

Sam was friendly and explained everything clearly.