Great customer service. Fairly new Secateurs lost its spring. No idea what the product number was to order a new spring but a photo sent to Darlac Customer Services Team sorted that out. Was no... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Had an issue with a recently purchased Darlac hand tool. It was dealt with in a courteous and efficient manner. How refreshing to have great customer care - in an age where most companies have for... Voir plus
L'entreprise a répondu
I had a 5 m extension pole for collecting apples and the pole locking mechanism was not always working properly. I made an inquiry trying to find the part number and not only was the part identified f... Voir plus
L'entreprise a répondu
Sunflower seeds did not work, asked for replacement pack, told some had been sent, after four weeks asked again, still no seeds, posted a public review - surprise surprise, replacement seeds sent. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Mr Fothergill's our aim is to provide a product range for all your gardening needs from flower and vegetable seed to young plants, potatoes, onions, garlic, shallots, veg plants soft fruit and fruit trees. We are sure that from the amateur to the enthusiast there is something to meet your requirements. We genuinely care for our customers and insist that the quality of all our seeds and plants and level of customer service are of the highest standards. However we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, we will gladly send replacements or refund the purchase price upon request. (Our contact lines are currently open 8am-6pm weekdays, 9am-5pm weekends and bank holidays)
Mr Fothergill's Special Offers
Écrit par l'entreprise
- Helping you to save money in your garden
- Our latest special offers can be seen on our Offers Page on the website
Coordonnées de contact
Gazeley Road, Kentford, Suffolk, CB8 7QB, Newmarket, Royaume-Uni
- 0333 777 3936
- www.mr-fothergills.co.uk
4,2
Bien
7 k avis
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My trusty Darlac long handled shears…
My trusty Darlac long handled shears lost a tiny blade screw, rendering them useless.
On request, Mr Fothergills sprang into action and provided the missing part.
17 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Good seed.
came with free seed packet, good quality seeds, grew very well, but took some time to arrive and quite abit for online delivery.
18 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Plants are fantastic and very healthy.
Excellent service great packaging, very competitive price.
My plants was in Excellent condition and fantastic condition and are growing very well.
I recommend Mr Forthergills highly 👌
17 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Purchased 2 lots of quad grow.
Purchased 2 lots of quad grow.
one set leaked so the company replaced.
still to set up but interested to see where they are leaking from as they let most of the water out.
17 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
End of season vegetable plant sale
I ordered some tomato plants in the end of season offer as was pleasantly surprised with how good the plants I received were. The postage was reasonable too for this small order.
17 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
I was very pleased with tomato plants
I was very pleased with tomato plants, they look like very strong plants, and were well packaged. Thanks for the quality of the plants, I have transplanted them into growbags and they are looking great. Yours,G.Haddow
17 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
No customer service
I emailed them last week over an issue with my
Seeds sent pics as they were certainly not
Lettuce seeds tried ringing no reply to either all I want is a polite reply not much to ask considering
You’re reply says complete form but nothing has been sent to me
21 juin 2026
Avis spontané
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review today, please complete the customer Customer Satisfaction Guarantee sent to you.
We appreciate your feedback.
Kind Regards,
Customer Service.
Great offer on seeds
Great offer on seeds and they arrived promptly. Well packaged. Good communication and a free packet of seeds!
15 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Excellent value seeds from a well-known…
Excellent value seeds from a well-known and trusted seed merchant delivered quickly.
15 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Thank you Mr Fothergill seeds my order…
Thank you Mr Fothergill seeds my order of peas came they were bigger than l thought but great plants it was very easy to order from you and you get great service to and the plants are well protected for the delivery service thank you
21 mai 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Good quality seeds.
15 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Beautiful products
Beautiful products, packaged with care and rapid delivery - could not have asked for more. Thank you very much
15 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Unfortunately my delivery wasn’t made…
Unfortunately my delivery wasn’t made correctly and was left in a place out of sight and the plant plugs all died in the heat
15 mai 2026
Réponse de Mr Fothergills Seeds Ltd
Hello,
Thank you for taking the time to leave us a review today, please do reach out to our customer service team on cs@mr-fothergills.co.uk who can look into this for you.
Kind Regards, Customer Services.
Took absolutely ages to arrive but once…
Took absolutely ages to arrive but once the seeds did arrive and planted every seed germinated and looking healthy. Great place to go to for quality seeds if you don't mind the astronomical delivery time.
28 mai 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Been with this company for years can…
Been with this company for years can not go wrong everything advice purchase delivery definitely excellent all purchases I have grown enjoy all the seasons colours thank you great service mr Mr Fothergills Seeds Ltd
8 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Easy to order
Easy to order, speedy delivery and a surprise free packet of seeds. Plus it was free delivery when I ordered a bonus.
15 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
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