Mr Fothergills Seeds Ltd Avis 

7 498
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service. Fairly new Secateurs lost its spring. No idea what the product number was to order a new spring but a photo sent to Darlac Customer Services Team sorted that out. Was no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue with a recently purchased Darlac hand tool. It was dealt with in a courteous and efficient manner. How refreshing to have great customer care - in an age where most companies have for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a 5 m extension pole for collecting apples and the pole locking mechanism was not always working properly. I made an inquiry trying to find the part number and not only was the part identified f... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Sunflower seeds did not work, asked for replacement pack, told some had been sent, after four weeks asked again, still no seeds, posted a public review - surprise surprise, replacement seeds sent. I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Jardin
  3. Location de terrain
  4. Fournisseur de semences

Écrit par l'entreprise

At Mr Fothergill's our aim is to provide a product range for all your gardening needs from flower and vegetable seed to young plants, potatoes, onions, garlic, shallots, veg plants soft fruit and fruit trees. We are sure that from the amateur to the enthusiast there is something to meet your requirements. We genuinely care for our customers and insist that the quality of all our seeds and plants and level of customer service are of the highest standards. However we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, we will gladly send replacements or refund the purchase price upon request. (Our contact lines are currently open 8am-6pm weekdays, 9am-5pm weekends and bank holidays)

Mr Fothergill's Special Offers

Écrit par l'entreprise

Helping you to save money in your garden
Our latest special offers can be seen on our Offers Page on the website

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(7 498)

1 653 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent communication and service no…

Excellent communication and service no complaints

22 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Afternoon,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

Product never received

Product never received. Emailed. Claiming money back through PayPal

23 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Hello,

Thank you for your review, we can see a member of the team has been in contact with you.

Customer Services.

Noté 5 sur 5 étoiles

Great company to deal with.

Great company to deal with, and the fact they use Apple Pay makes it so easy.

22 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Im a small time gardener and was drawn …

Im a small time gardener and was drawn to The Fothergills beautiful packet design and layout of information. The seeds I have always found to be reliable. The seed packets are like little works of Art. In fact they used packets could be kept and made in to a nice collage.

22 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Always good service and plants from…

Always good service and plants from Fothergills!

22 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Everything delivered was in tip top…

Everything delivered was in tip top condition. Good selection available. Prompt service. Lovely.

11 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 2 sur 5 étoiles

The packaging was inadequate & delivery service poor …

The packaging was inadequate & arrived very damaged with the result that 3 of the plants were squashed & almost dead,& I could not use them. The rest we’re looking very sorry because the courier the company used delivered it a day late & not to our address. Eventually found it shoved under a neighbour’s gate.
I had further things on order for mid July, but because of this experience I have cancelled them. The company refunded the price of 3 unusable plants.

22 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback and will use this to improve the service we offer.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Stoppers ordered for my Quad Grow

Stoppers ordered for my Quad Grow. Took quite a long time from ordering to receipt but all ok when they did arrive.

17 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 2 sur 5 étoiles

I placed an order in the late winter

I placed an order in the late winter. My first delivery arrived fine - on time and the plants were in good condition. But the last 2 deliveries have been appalling. They are badly packaged, take days to arrive (the last one was 6 days) and the couriers ignore the handle with care instructions so the plants are tipped out of their pots and broken. So both were deliveries of dead plants. I did get a refund on the first and am waiting for the 2nd refund.

But my advice is get your plants elsewhere if you actually want to grow anything.

To Mr Fothergill’s reply below - I emailed customer services on Saturday about this and you need to check your inbox and reply to this email.

4 juillet 2026
Avis spontané
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback, please reach out to our customer service team on cs@mr-fothergills.co.uk.
Kind Regards,
Customer Service.

Noté 2 sur 5 étoiles

Very disappointed with some of my…

Very disappointed with some of my items.
Arrived dead.

27 avril 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback, please reach out to our customer service team on cs@mr-fothergills.co.uk.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

You were incredibly generous replacing…

You were incredibly generous replacing my garden shears when all I really needed was new blades, thank you so much

19 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

Keep the customer updated when there is a delay

Placed an order in April for 2 items, one of which came within 7 days. The other item wouldn't be shipped before the end of May. Chased the order first week of June to be told it would be shipped the following week. Chased the order a week later, to be told there was a delay. I asked why wasn't I told that a week ago, I don't know was my response. On the 18th June I cancelled my remaining order and got a refund. I have to say, VERY POOR SERVICE STANDARDS 😢

18 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback, and we will use this to improve the service we offer.
Kind Regards,
Customer Service.

Noté 1 sur 5 étoiles

Poor communication, packing and delivery

Poor communication, had to chase up, when my Basil arrived it had been in the hot heat for a longtime the packet had been crushed one plant was dead the other to died a day afterwards!! I blame Everi, poor packing and customer care.
My late beets arrive a couple of weeks later fine although the packaging was damaged and dumped on the door step by Everi with a bit of TLC they are doing well. This company needs do get its act together.

19 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review, please be aware we currently do not use evri as a courier.
We appreciate your feedback and will use this to improve the service we offer.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Having a mixture of plants for my…

Having a mixture of plants for my hanging baskets does save a fair amount of messing about. Many thanks

25 mai 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Sunflower seeds

They had the items I wanted got delivered quickly

18 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

Noté 5 sur 5 étoiles

Very good plants and service

Very good plants and service. Well fone

18 juin 2026
Logo de Mr Fothergills Seeds Ltd

Réponse de Mr Fothergills Seeds Ltd

Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus