Apologies for the slow review but we've been on holiday. The lad who serviced our boiler was polite, efficient and sorted the job with minimal fuss. He even offered some helpful tips and is a credit... Voir plus
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Lisez les avis des autres
I can recommend M&R plumbing, from start to finish the whole process to replace my boiler went smoothly. They were punctual, efficient,friendly and Jack & Finn left the workspace clean & tidy. The rub... Voir plus
L'entreprise a répondu
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All compl... Voir plus
L'entreprise a répondu
This company installed our central heating system and have serviced it annually ever since. Prompt service, on time. Very clean and tidy engineers who explained all about the service carried out. W... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'installation du gaz
- Fournisseur de chaudières
- Fournisseur de systèmes de climatisation
- Gazier
- Plombier
- Service de réparation de radiateurs
Écrit par l'entreprise
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Coordonnées de contact
290 Chorley New Rd, BL6 5NY, Bolton, Royaume-Uni
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Excellent
795 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Was given a time of arrival.job was…
Was given a time of arrival.job was done quickly and with no mess.done by 2 pleasant lads
16 avril 2026
Réponse de M&R Plumbing & Heating Ltd
"Thank you for the review! We’re so glad the 'lads' arrived on time and kept everything tidy for you. We take a lot of pride in making sure we leave a home exactly as we found it. We’ll be sure to pass your kind words on to them!"
Great Staff, Great Service
No hesitation in recommending this company… the staff are lovely, & nothing is too much trouble. I love the organisation that goes on in the background from appointments, to quotes sent out like clockwork and staff go out of there way! Highly recommend
15 avril 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Clare
Thank you so much for the glowing review! We are thrilled to hear that you’ve had such a positive experience with our team. We take great pride in our organization and ensuring everything from quotes to appointments runs like clockwork, so it’s wonderful to know those efforts are noticed. We truly appreciate the recommendation!"
Kind regards The M&R team.
Réponse de M&R Plumbing & Heating Ltd
We truly appreciate you taking the time to leave such a kind review.
Delivering comprehensive information in a professional and efficient manner is exactly what we aim for, so it’s rewarding to hear we hit the mark for you. Thank you for choosing us, and please don’t hesitate to reach out if you need anything else!
No hesitation in recommending this…
No hesitation in recommending this Company. Great job done in a efficient and professional manner as always.
9 avril 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Isobel
Thank you so much for the 5-star review! We truly appreciate you coming back to us. It’s wonderful to hear that we hit the mark again with our efficiency and professionalism.
Knowing we have your recommendation means the world to the team. We look forward to working with you again in the future!
Best regards,
The M&R Team
M&R Plumbing and Heating EXCELLENCE
The Fitter turned up within the allotted time schedule.
He greeted me , explained what he was going to do, he was very approachable open to discussions explained what he needed and I directed him to the supply's he required. As the work progressed I was kept informed of what he was doing, extremely polite always asked permission to enter room, even though I told him he had access and to go where and when he needed to.
Upon completion I was given a run through the manual and the controller.
Thanks Guy's
13 avril 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Phillip
Thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with our fitter.
At M&R Plumbing and Heating, we pride ourselves on being approachable and respectful of our customers' homes, so it’s wonderful to hear that his manners and communication stood out to you. We also believe that a job isn't finished until the customer feels 100% confident using their new system—I'm glad the walkthrough of the manual and controller was helpful!
We’ll be sure to pass your thanks along to the team.
Best regards,
The M&R Plumbing and Heating Team
Réponse de M&R Plumbing & Heating Ltd
Hi Mrs Steel
Thank you for the 5-star review! We’re so glad to hear the job went smoothly for you. Providing a seamless, stress-free experience is always our goal at M&R Plumbing and Heating.
We appreciate your support and look forward to helping you again in the future!
Best regards,
The M&R Team
Can’t fault them👍
9 avril 2026
Réponse de M&R Plumbing & Heating Ltd
Hi
Thanks so much for the 5-star review! "Can’t fault them" is exactly what we love to hear. 👍
We really appreciate the support and look forward to helping you out again whenever you need us!
Best regards,
The M&R Plumbing and Heating Team
Very impressed by the level of service…
Very impressed by the level of service and by the attention to detail shown by the engineers attending.
2 avril 2026
Réponse de M&R Plumbing & Heating Ltd
Hi
Thank you so much for the 5-star review! We’re thrilled to hear you were impressed with our level of service.
Our engineers take a lot of pride in their attention to detail, so it’s wonderful to know that their hard work was noticed. We’ll be sure to pass your kind words along to the team!
Best regards,
The M&R Plumbing and Heating Team
Réponse de M&R Plumbing & Heating Ltd
Hi Joyce
Thank you for the 5-star review! We’re glad we could get your radiator fitted exactly as requested. "Work well done" is exactly what we aim for at M&R Plumbing and Heating.
We truly appreciate the recommendation and look forward to helping you again in the future!
Best regards,
The M&R Team
Boiler service…
Phoned up to book a boiler service.A few dates were offered.Liam turned up to do the service.He explained exactly what he was doing,and was very friendly with it.From phone call to service completion,first class.Highly recommended.
30 mars 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Sharon
Thank you so much for the 5-star review! We are thrilled to hear you had a "first-class" experience from the very first phone call to the completion of your boiler service.
Liam is a great asset to our team, and I’ll be sure to pass your kind words along to him—he’ll be delighted to know his friendly and transparent approach made such a positive impression.
We truly appreciate the recommendation and look forward to seeing you again for your next service!
Best regards,
The M&R Plumbing and Heating Team
Our boiler isn’t fitted yet but…
It was an excellent service , and the staff that fitted the boiler made sure everywhere was kept clean and was very polite
31 mars 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Deborah
Thank you for the 5-star review! We’re so glad to hear that you’ve had a great experience with us so far.
We put a lot of effort into making the lead-up to an installation as smooth as possible, and we can’t wait to get your new boiler fitted and running for you. If you have any questions before the big day, please don't hesitate to reach out!
Best regards,
Mick.
The M&R Plumbing and Heating Team
Réponse de M&R Plumbing & Heating Ltd
Hi Marko
Thank you so much for the 5-star review! We love seeing the word "always"—it’s our goal to provide that same high level of service every single time you need us.
We truly appreciate your continued support of M&R Plumbing and Heating!
Best regards,
The M&R Team
The experience from start to finish was…
The experience from start to finish was handled professionally. Everyone involved was polite and friendly. The engineers were tidy and nothing phased them, every problem was solvable.
10 mars 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Mark
Thank you so much for the 5-star review! We are thrilled to hear that you had a professional experience from start to finish.
Our engineers take great pride in their "can-do" attitude, so hearing that nothing phased them and every problem was solved is exactly what we strive for. We’ll be sure to pass your kind words about their tidiness and politeness along to the whole team!
Best regards,
The M&R Plumbing and Heating Team
Réponse de M&R Plumbing & Heating Ltd
Hi Clarence
Thank you for the 5-star review! We couldn't agree more—at the end of the day, getting the job sorted and your home back to normal is the most important thing.
We’re glad we could get everything back on track for you. Thanks for choosing M&R Plumbing and Heating!
Best regards,
The M&R Team
Réponse de M&R Plumbing & Heating Ltd
Hi Ian
Thank you for the 5-star review! We know how busy our customers are, so we make it a priority to arrive on time and work as efficiently as possible.
We’re glad we could provide a great service for you, and we truly appreciate the recommendation!
Best regards,
The M&R Plumbing and Heating Team
Was quick and efficient and kindly…
Was quick and efficient and kindly fixed the drip on our shower at the same time as servicing our boiler.
19 mars 2026
Réponse de M&R Plumbing & Heating Ltd
Thank you so much for the 5-star review! We’re delighted that we could get your boiler serviced and sort out that shower drip for you at the same time.
We always try to look out for those small fixes while we’re on-site to make life a little easier for our customers. I'm glad we could get both sorted in one visit for you!
Best regards,
The M&R Plumbing and Heating Team
I had an annual maintainance package…
I had an annual maintainance package where the boiler service is included .
When I called to book for the service , the very next day came and did the service .
Very prompt and supportive .
16 mars 2026
Réponse de M&R Plumbing & Heating Ltd
Hi Sasikumar
Thank you so much for the 5-star review! We are so glad to hear that you’re seeing the benefits of your annual maintenance package.
We know how important a working boiler is, so we always strive to provide our package members with the promptest service possible. It’s great to know we could get to you the very next day!
Best regards,
The M&R Plumbing and Heating Team
We've been have our boiler serviced 3…
We've been have our boiler serviced 3 years now can not fault them the guys are always polite take care of your property explain everything to your about your service you get a time slot they're always on time thank you guys
19 mars 2026
Réponse de M&R Plumbing & Heating Ltd
"Thank you so much for the wonderful review! We love hearing from customers who have been with us for a few years. It is fantastic to know that our team has consistently kept up that high standard of politeness, respect for your property, and clear communication. We always try our best to stick strictly to our time slots, so we're thrilled to hear we've always been on time for you. Thank you for your continued loyalty to M&R!"
Réponse de M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! We pride ourselves on being reliable and maintaining the highest professional standards, so it's wonderful to hear that we hit the mark for you. We truly appreciate your support and your business!"
New Boiler fitted
I give MR Plumbing 5 stars for the service and straight forward quote, and the friendly office staff.
I would definitely recommend this company
12 mars 2026
Réponse de M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review and for your recommendation! A new boiler is a big investment, so we always strive to make the process as stress-free as possible with a straightforward quote and friendly, helpful communication from our office team. We are absolutely thrilled that you had such a great experience with us. Thank you for choosing M&R, and enjoy your new boiler!"
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