My Auntie recommended me to MrfluffyFriends, I went online today and saw 60% off!! Couldn’t believe my luck, ordered two round beds for my Frenchies straight away. Following this the customer service... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The best bed Brucie has ever had❤️ I’m absolutely delighted with the bed I bought for my Brucie! He has had many beds throughout his life, but this one is by far the best. He used to spend so... Voir plus
After a bit of a wait the bed arrived👍🏻cutting it open was a joy! Lovely colour and it sprang out in all directions💨😂Kevin was a bit sceptical at first but didn’t take long to start rolling around... Voir plus
L'entreprise a répondu
My Honey (Greyhound), already has experienced these doughnut style beds, they are her favourites, this new one was barely out of the packet, hadn’t even fluffed it up before she was trying to snuggle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
Coordonnées de contact
4,5
Excellent
335 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dog likes the cooling mat
Dog likes the cooling mat, product itself was good but for the size I got Large its not very big for my frenchie he just about fits on with his legs hanging off bottom. Delivery is very fast
13 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Shelley,
Thank you for your review!
We're delighted to hear that your dog is enjoying the cooling mat and that your order arrived quickly.
We also appreciate your feedback about the size. We're sorry to hear that the Large mat was a bit smaller than expected for your Frenchie. Comments like yours are incredibly helpful and will be shared with our product team as we continue to improve our products and sizing guidance.
Thank you again for choosing MrFluffyFriend™, and we hope your pup continues to enjoy staying cool!
Dog loved it once he had tried it out
13 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Tina,
Thank you for your review!
We're delighted to hear that your dog loved the cooling mat once he gave it a try. Sometimes all it takes is a little time to get used to something new!
We hope he enjoys staying cool and comfortable for many seasons to come.
Definitely made a difference- Ruby…
Definitely made a difference- Ruby actively seeks out this mat and it’s not even in her favourite place - the only thing I would say though is buy much bigger than you think you need - I bought a large version and she is only a Dachshund x Jack Russell but when laid out across it - she nearly takes it all up. If I was to buy another I would get bigger.
13 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Lisa,
Thank you so much for your thoughtful review!
We're delighted to hear that Ruby is actively seeking out her cooling mat—that's wonderful to hear! We also really appreciate your feedback about the sizing. We'll share your comments with our team as we continue to improve our sizing recommendations to help customers choose the best fit for their pets.
Thank you again for your support, and we hope Ruby continues to enjoy her mat!
My 2 pugs seem to love it
My 2 pugs seem to love it
It’s definitely cool to touch and very soft
Delivery was quick too
6 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Michelle,
Thank you for your lovely review!
We're so happy to hear that both of your pugs are enjoying their cooling mat. It's wonderful to know you found it cool to the touch, soft, and that your order arrived quickly.
We hope your pups stay cool and comfortable all summer long!
Communication great
Communication great. Quality is very nice. My little dog loves her cooling mat and is on it all the time.
2 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Marita,
Thank you for your kind review!
We're delighted to hear that you were happy with our communication and the quality of the cooling mat. Best of all, we're thrilled that your little dog loves it and is using it all the time!
Thank you for choosing MrFluffyFriend™. We hope your pup continues to stay cool and comfortable!
Cool babes
Really pleased with my order and so are my fur babies these cool mats are brilliant you can feel how cool they are when you lay your hand on them. Thankyou from my fur babies
6 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Wendy,
Thank you so much for your wonderful review!
We're thrilled to hear that both you and your fur babies are so pleased with the cooling mats. Knowing that they're helping keep your pets cool and comfortable makes us incredibly happy.
Please give your furry friends some extra cuddles from all of us, and thank you for choosing MrFluffyFriend™!
Perfect item keeps my Frenchies so cool…
Perfect item keeps my Frenchies so cool in this heatwave, would highly recommend 👌 one of the best products i have ever brought great quality. It does exactly what it says it does. Quick delivery
10 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Karen,
Thank you so much for your amazing review!
We're thrilled to hear your Frenchies are staying cool during the heatwave and that the cooling mat has lived up to your expectations. Knowing you consider it one of the best products you've ever bought truly means the world to us.
Thank you for your recommendation, and we hope your pups continue to enjoy staying cool and comfortable! 🐾
Good communication from company….our…
Good communication from company….our dog not quite sure about the cooling mat however I put it in his bed overnight & he seems quite happy to settle for the night
10 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Nicola,
Thank you for your lovely feedback!
We're so pleased to hear you were happy with our communication. It's also great to know your dog is starting to settle on the cooling mat—some dogs just need a little time to get used to something new.
We hope he continues to enjoy it, especially during the warmer weather. Thank you for choosing MrFluffyFriend! 🐾
More a cooling cloth than mat
My cool mat arrived promptly after ordering.
I ordered XL for my dog and she has been happy to lie on it in the hot weather.
My only criticism is it is more a cooling cloth than mat, as it is quite thin. I was expecting something a little more substantial.Every time my dog gets off of it she leaves it in a heap that needs straightening out., which is not ideal if she's home alone.
3 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Jackie,
Thank you for taking the time to share your honest feedback.
We're pleased to hear your cooling mat arrived promptly and that your dog has been happy to lie on it during the hot weather.
Our cooling mat is intentionally designed to be lightweight and flexible, allowing it to dissipate heat comfortably without the use of gels or bulky fillings. We appreciate your comments about the thickness and how it moves around, and we'll be sure to pass your feedback on to our product team as we continue to improve our products.
Thank you again for your support, and we hope your dog continues to enjoy staying cool. 🐾
Great product
So glad I ordered a cooling mat from mrfluffyfriends. The quality of the product is great. The ease to order on line and the quickness of delivery was good. I’ve recommended this to all my friends with fur babies.
7 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Clare,
Thank you so much for your wonderful review!
We're delighted to hear you're happy with the quality of the cooling mat, the easy ordering process, and the quick delivery. It means even more to know you've been recommending us to your fellow pet parents.
Thank you for your support—we hope your furry friend enjoys staying cool all summer long! 🐾
I have no complaints about the…
I have no complaints about the service.....however, my Westie will not use the cool mat at all.
I have tried to coax her onto it, even put it on my bed, where she sleeps, she just avoids it unfortunately.
I am of course disappointed, it seemed to be a good solution in this hot weather.
10 juin 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Patricia,
Thank you for your honest feedback.
We're pleased to hear you were happy with our service, although we're sorry to learn that your Westie hasn't taken to the cooling mat yet. Some dogs are naturally cautious with new items and can take a little longer to become comfortable with them.
You might like to leave the mat in one of her favourite resting spots and allow her to explore it at her own pace without any pressure. We hope that, with a little more time, she'll come to enjoy it, especially during the warmer weather.
Thank you again for giving it a try. 🐾
Great product not so much Royal Mail.
Apart from Royal Mail saying they were expecting my parcel and I checked everyday for six days before they said it would be delivered the next day, everything was great. Our Fox Red Labrador loves his cooling blanket in this hot weather, very pleased with Mr Fluffy Friend, not so much with Royal Mail.
4 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Jennifer,
Thank you for sharing your experience!
We're delighted to hear your Fox Red Labrador is loving the cooling blanket and that you're pleased with the product. We also appreciate your understanding regarding the Royal Mail tracking updates. While the carrier's tracking can sometimes take a little while to update, we're glad everything arrived safely in the end.
Thank you for choosing MrFluffyFriend, and we hope your Labrador enjoys staying cool throughout the summer! 🐾
Your fur baby will love them!
Ordered two after seeing some heartbreaking stories on social media, I too had purchased the gel type only to find them leaking with goodness knows what was inside of them. I watched my dogs (Staffie and Dachshund) in and out during the hot spells looking for somewhere to cool down so I took a chance, I am so happy I did, how they work is beyond me but they really do! Took a little time for my two to work out they were the coolest place to lay but they did and now the mats go everywhere with us! So comfortable for them and so lightweight and easy to keep clean for me! (just throw in the washing machine) Would definitely recommend giving them a go, your fur baby will definitely appreciate them! 😊😍
10 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Jane,
Thank you so much for sharing your wonderful experience with us!
We’re delighted to hear that the cooling mats have made such a difference for your Staffie and Dachshund, especially during the hot spells. It’s great to know that they’ve discovered their new favorite place to relax and that the mats are now joining you wherever you go!
We truly appreciate your kind words and recommendation. Knowing that your fur babies are comfortable and happy means the world to us.
Great product
Communication was very good
Delivery time great
The mat was as described
I would use the company again 😊
5 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Kim,
Thank you for your kind review!
We’re delighted to hear that you had a great experience with our communication, delivery, and cooling mat. It’s wonderful to know that the product arrive
My dog loves it
My dog loves it. But a tad on small size. My dog is medium sized and I ordered a large size. I wished I had gone for a much larger one will know for next time.
1 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Cathy,
Thank you for sharing your feedback with us!
We’re happy to hear that your dog loves the cooling mat. We appreciate your note about the sizing as well — we always recommend choosing a larger size when in doubt to give pets extra space to stretch out comfortably.
We hope your furry friend continues to enjoy staying cool and comfortable!
Réponse de MrFluffyFriend™ United Kingdom
Hi P Robins,
Thank you for your review!
We’re happy to hear that your order arrived on time and that you found the cooling mat to be good value. We appreciate your support and hope your furry friend enjoys staying comfortable!
Perfect for dogs or cats!
My dog is very happy with this cooling cover. He’s been lying on it since I received it. He’s 14 years old now so if he’s happy I’m happy.
2 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Jenny,
Thank you for your lovely feedback!
We’re so happy to hear that your dog is enjoying the cooling cover and has been using it right away. At 14 years old, comfort is especially important, and we’re delighted that it has become a cozy spot for him to relax.
Wishing your wonderful companion many more comfortable days ahead!
Thank you.my oldie took to her mat…
Thank you.my oldie took to her mat straight away. Thank you .
9 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Mrs. Harrison,
Thank you for sharing this lovely moment with us!
We’re so happy to hear that your old girl took to her cooling mat straight away. It means so much to know that she is comfortable and enjoying her new place to relax.
Thank you for choosing MrFluffyFriend™!
I purchased the cool mat for my…
I purchased the cool mat for my Grandsons dog so I’m unable to sing its praises or deny its worth. Once the mat eventually arrived it was given to my grandsons dog and that’s where my connection with MyFluffyFriend ended, but I’m sure the mat was just fine
25 juin 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Mrs. Gardner,
Thank you for your review!
We’re glad to hear that the cooling mat arrived safely and that it has been passed on to your grandson’s dog. We hope your grandson’s furry friend enjoys the comfort of the mat and stays cool during warmer days.
Thank you for choosing MrFluffyFriend™ as a gift for your loved one’s companion!
This really works!!
It really does help cool my dog down. Case in point. Last night 8th July 2026. My dog was panting in bedroom. Went and got his cool blanket. He lay on it and fell asleep it really cooled him down. Thank you Mr Fluffy Friend 😊🐾
8 juillet 2026
Avis spontané
Réponse de MrFluffyFriend™ United Kingdom
Hi Robert,
Thank you so much for sharing your experience!
We’re thrilled to hear that the cooling blanket helped your dog relax and cool down after a warm night. Knowing that your dog was able to get comfortable and fall asleep makes us very happy.
Thank you for your kind words and for trusting MrFluffyFriend™ to help keep your companion comfortable!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.