MrFluffyFriend™ United Kingdom Avis 

336
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My Auntie recommended me to MrfluffyFriends, I went online today and saw 60% off!! Couldn’t believe my luck, ordered two round beds for my Frenchies straight away. Following this the customer service... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These beds are beautiful, my cat absolutely loves the two he has. They are very good quality, there is no comparison to the cheaper ones. They really are worth every penny. The customer service is ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best bed Brucie has ever had❤️ I’m absolutely delighted with the bed I bought for my Brucie! He has had many beds throughout his life, but this one is by far the best. He used to spend so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a bit of a wait the bed arrived👍🏻cutting it open was a joy! Lovely colour and it sprang out in all directions💨😂Kevin was a bit sceptical at first but didn’t take long to start rolling around... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

336 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(336)

259 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

their customer service is excellent

their customer service is excellent. i bought the wro ng size and it was easily and quickly rectified.

27 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you for your kind words, Mrs. Hutton! We're delighted to hear that our customer service team was able to quickly and easily help when the wrong size was ordered. Making sure both pets and their owners have a great experience is always our goal. We truly appreciate your support and feedback! 🐾

Noté 5 sur 5 étoiles

Great service

Great service
Delivery took.about a week.but worth the wait i bought 2 pet beds very good quality both my pets enjoy the comfort of the beds and havent destroyed them.by chewing them i hope they will.last a long time

17 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Christopher,

Thank you for sharing your experience! It's great to hear that both of your pets are enjoying their new beds and finding them comfortable. We also appreciate your patience with the delivery time, and we're delighted you feel the quality was worth the wait. Wishing your furry companions many years of cozy naps ahead!

Noté 5 sur 5 étoiles

Orthopaedic dog sofa

Very pleased with the dog sofa, lovely and soft and so far my dog is using it which is a plus as he has refused to use a dog bed before!

28 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Vivienne,

We're so pleased to hear your dog has taken to the orthopedic sofa, especially after refusing previous dog beds! That's quite the compliment. We hope it continues to provide him with a comfortable spot to relax and unwind.

Noté 5 sur 5 étoiles

Already left a bed review

Already left a bed review. Bought 3 but only doing one review

11 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you, Dave! We appreciate you taking the time to leave a review, especially after purchasing three beds. Your support means a lot to us, and we hope all three are being enjoyed by their lucky owners.

Noté 5 sur 5 étoiles

Chet our lovely dog loves his bed

Chet our lovely dog loves his bed. He is sooooo relaxed night and day when he's on it.

23 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hello Julia,

Chet sounds like he's living his best life! We're delighted to hear he's so relaxed and comfortable in his bed, both during the day and at night. Thank you for sharing this lovely feedback.

Noté 4 sur 5 étoiles

A good quality product

A good quality product, well made l have to bribe my dog to leave it.

23 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

That may be one of the best compliments we could receive, Philip! 😄 We're thrilled to hear your dog loves the bed so much that convincing him to get up is a challenge. Thank you for your kind words about the quality and craftsmanship.

Noté 5 sur 5 étoiles

It's a great product and pretty…

It's a great product and pretty comfortable for my big lab, he loves it.

13 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you so much for your lovely feedback, Syed! 🩵 We’re really happy to hear that your Labrador finds the bed comfortable and loves it. That’s exactly what we aim for at MrFluffyFriend™ — comfort for every size and breed.

Noté 5 sur 5 étoiles

Good quality product.

1 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Clive,

Thank you for your kind review,! 🐾 We’re glad to hear you’re happy with the quality of the product. We truly appreciate your support! 😊

Noté 5 sur 5 étoiles

My dog behaved exactly like the videos!! Loves the beds.

Having an old, very large GoldenDoodle with slightly poor back legs I looked at your videos and took a chance. I bought 2 large "sofa" beds for him. Well, it was quite amusing to watch his reaction then - and ever since - he acted immediately just as your videos showed other dogs doing! He absolutely loves them. Very comical! I have one in the living room where his old duvet bed was and one in the study. I certainly wish I had not hesitated so long. He looks comfortable that's for sure!

27 avril 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you so much for your wonderful and detailed review, Nicola! 🐾 We absolutely loved hearing about your GoldenDoodle’s reaction — it’s amazing (and a little funny!) that he behaved just like in our videos. We’re especially happy to hear the beds are helping him feel comfortable despite his age and back legs. It means a lot that you chose to give them a try, and even more that he now enjoys them so much. 😊

Noté 5 sur 5 étoiles

My little dog Bobby loves his new…

My little dog Bobby loves his new fluffyfriend dog bed it is so soft & comfortable I am so glad that I bought it for him.

24 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Joan,

Thank you for your lovely feedback! We’re so happy to hear that Bobby is enjoying his new fluffy bed and finding it soft and comfortable. It’s wonderful to know you’re glad you made the purchase — that means a lot to us! 🩵

Noté 4 sur 5 étoiles

I used your size guide for our Jack…

I used your size guide for our Jack Russell when ordering, all went really well with the delivery.However It was disappointing it was too small, he really hasn't used it because of that. So I would recommend going up a size.

24 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you for your honest feedback, Denis! 🤗 We’re glad to hear the ordering and delivery process went smoothly. We’re sorry the size turned out to be too small for your Jack Russell — we completely understand how important the right fit is. Your recommendation to size up is appreciated and will certainly help other customers when choosing.

Noté 5 sur 5 étoiles

He enjoys the cooling mats especially…

He enjoys the cooling mats especially with the much warmer temperatures. He does move from one mat to the other after quite some time. Proberbly to keep cool.

24 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Andrew,

Thank you so much for your lovely feedback! We’re really happy to hear that your dog is enjoying the cooling mats, especially in the warmer weather. It’s great to know he’s naturally moving between them to stay comfortable — that’s exactly what they’re designed for!

Noté 4 sur 5 étoiles

She knew this was for her!

Our Labrador knew this was for her as soon as we opened the package. She has spent many very comfortable hours on her new bed since then...

14 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you so much for your lovely review, Simon! 🐾 We absolutely love hearing that your Labrador knew the bed was hers right away — that’s always the best sign! It’s wonderful to know she’s been enjoying many cozy and comfortable hours in her new bed. Wishing her many more happy naps ahead! 🩵

Noté 5 sur 5 étoiles

Great bed for anxious dogs.

My dog just loves her new fluffy bed. Quality of material is excellent.Also very happy with the speed of delivery.

20 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Elizabeth,

Thank you for your wonderful feedback! 🐾 We’re so happy to hear your dog is loving her new fluffy bed and that the quality and delivery speed met your expectations. It means a lot to us to know the bed is helping your anxious pup feel comfortable and secure.

Noté 5 sur 5 étoiles

Dog loves it

Dog loves it, was disappointed when I first unwrapped as it was not as firm and square as advertising, but saying that dog loves it

19 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you for your honest feedback, N Starling! 🐾 We completely understand your first impression after unwrapping, as the bed can take some time to fully expand and settle into shape after being vacuum packed. We’re really happy to hear that despite this, your dog absolutely loves it — that’s the most important part! Thank you again for sharing your experience with us. 😊

Noté 5 sur 5 étoiles

Benji my dog loves his new bed

Benji my dog loves his new bed. Very comfortable and relaxing. He looks very happy when he is in his bed...

20 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Andrea,

Thank you so much for your lovely feedback 😊

We’re delighted to hear that Benji is enjoying his new bed and finding it so comfortable and relaxing 🐾 It’s wonderful to know he looks happy and settled in it—that’s exactly what we hope for!

Thank you again for sharing your experience 🩵

Noté 1 sur 5 étoiles

Missing delivery

Missing delivery
Item not received, tracking not showing on the Shop app and the Evri tracking not working. sent an email to their "Reach out to Us" email which bounced back ! assume this was therefore a scam and £19.95 wasted money

18 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Ms Davina,

We’re really sorry to hear about your experience, and we completely understand how frustrating this situation must be.

We’ve checked our system, but we’re unfortunately unable to locate any order matching the details in your review. Because of this, we’d kindly ask if you could double-check whether the purchase was actually made with MrFluffyFriend, or if it may have been with another company using a similar name. This does sometimes happen, and we completely understand how confusing it can be.

If your order was placed with us, please reach out directly at info@mrfluffyfriend.co.uk, and we’ll make sure to look into this for you right away.

If it turns out the order wasn’t made with us, we’d really appreciate it if the review could be moved to the correct page, as feedback like this can unfortunately have a serious impact on small businesses like ours.

We’re here to help and would like to get this resolved with you as quickly as possible.

Noté 4 sur 5 étoiles

The blanket is so soft my new puppy…

The blanket is so soft my new puppy loves to snuggle down with it.
Delivery could have been quicker

17 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi there,

Thank you for your kind review 😊

We’re so happy to hear your new puppy loves snuggling up with the blanket—that’s exactly what it’s made for!

We also appreciate your note about delivery speed. We’re always working with our shipping partners to improve timing and make the experience even better.

Wishing you and your puppy many cosy moments together 🐾

Noté 5 sur 5 étoiles

I have now bought 2 beds

I have now bought 2 beds, one sofa for my dogs and 2 beds for my cats. Needless to say, they love them 💕

8 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Hi Ms. Sarah,

Wow—thank you so much for your amazing support! 🩵

It makes us so happy to hear that your dogs and cats are all enjoying their beds and sofa. It sounds like your home is full of cosy little spots now!

We truly appreciate you coming back for multiple purchases and trusting us with your pets’ comfort. Thank you again for your wonderful feedback 🐾

Noté 4 sur 5 étoiles

Quick to send no issues product not as…

Quick to send no issues product not as nice as pictures but ok wouldn’t have spent more than I paid although advertised as heavily discounted

11 mai 2026
Avis spontané
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Réponse de MrFluffyFriend™ United Kingdom

Thank you for your feedback, Allison. We’re glad to hear your order arrived quickly and without issues. We’re sorry to hear the product didn’t fully meet your expectations compared to the pictures. Your comment about pricing and value is also noted and will be shared with our team as we continue to improve both our product presentation and customer experience.

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