Luxury Gift Box Avis

Réponse de My 1st Years

25 août 2026

Hi Jill, thank you for taking the time to share your feedback! We're pleased to hear that you thought the Luxury Gift Box was lovely, but we're really sorry that it arrived with rips.
We completely understand how disappointing this must have been, especially when the presentation of a gift is so important. We'd be more than happy to arrange a replacement gift box for you. Please contact our Customer Services team, who will be happy to assist you.
Thank you again for bringing this to our attention, and we apologise for the inconvenience caused.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

25 août 2026

Hi Elsa, thank you for taking the time to share your feedback. We're really sorry to hear that you were disappointed with the quality of the Luxury Gift Box, and we're also sorry that you weren't able to reach our Customer Services team by phone.
Our Customer Services phone line is open Monday to Friday, 9am–5pm. You can also get in touch with our team via email, Live Chat, WhatsApp or Facebook, and we'll be happy to assist with any concerns regarding your order.
We appreciate you bringing this to our attention and apologise for any inconvenience caused.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

21 août 2026

Hi Hayley, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what’s inside — a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear that you loved the Luxury Gift Box and that it looked great with your products.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi Sandra, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you were pleased with the quality of the personalised items and loved the gift box too!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi Ruksana, thank you so much for your lovely 5-star review! We’re delighted to hear you were pleased with the quality of our Luxury Gift Box. We put a lot of thought into how our gifts arrive, so it’s wonderful to know the presentation met your expectations. Thank you again for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi Joanne, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you found the Luxury Gift Box to be such a lovely keepsake and something to treasure
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi, thank you so much for your lovely 5-star review! We put a lot of thought into how our gifts arrive, not just what’s inside - a personalised gift should feel special from the moment the box is opened. It’s brilliant to hear you found the Luxury Gift Box to be such a lovely keepsake and something to treasure
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

19 août 2026

Hi Cheryl, thank you for taking the time to leave a review. We understand that, as the Luxury Gift Box was sent directly as a gift, you didn’t have the opportunity to see it yourself. We hope the recipient was pleased with their gift, and we appreciate you choosing My 1st Years for the special occasion.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

14 août 2026

Hi Emma, thank you so much for your wonderful feedback! We’re delighted to hear that you were pleased with the presentation of your gifts and appreciated the extra care taken with the tissue paper wrapping.
We always strive to make our products and gifting experience feel extra special, so it’s lovely to know the Luxury Gift Box helped make your gifts even more special. Thank you for recommending us and for taking the time to share your experience!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

14 août 2026

Hi, thank you for your lovely review! We put a lot of thought into how our gifts arrive, not just what’s inside, so we’re delighted to hear you were pleased with the colour and quality of the Luxury Gift Box.
A personalised gift should feel special from the moment it’s opened, and it’s wonderful to know that came across. Thank you for choosing My 1st Years and for taking the time to share your feedback!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

14 août 2026

Hi Paul, thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed our Luxury Gift Box and that it helped make your gift feel even more special.
We put a lot of thought into creating a beautiful gifting experience from the moment the box is opened, so it’s wonderful to know you appreciated the extra touch. Thank you for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

14 août 2026

Hi Mary, thank you for your lovely feedback! We’re so pleased to hear that you liked our Luxury Gift Box and found it sturdy and well-made.
We always strive to make our gifting experience feel extra special, from the presentation to the quality, so it’s great to know you were happy with your purchase. Thank you for choosing My 1st Years and for taking the time to leave us a review!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

14 août 2026

Hi Mima, thank you so much for your excellent feedback! We’re delighted to hear that you think our Luxury Gift Box is a great idea.
We always strive to make gifting feel extra special, so it’s wonderful to know you enjoyed the experience. Thank you for choosing My 1st Years and for taking the time to leave us a review!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

13 août 2026

Hi Julia, thank you for your lovely review! We put a lot of thought into how our gifts arrive, not just what’s inside. A special gift should feel special from the moment the box is opened, so it’s wonderful to hear that you found our Luxury Gift Box both practical and pleasing.
We really appreciate you taking the time to share your feedback with us.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

13 août 2026

Hi Marta, thank you so much for your lovely review! We’re delighted to hear that you enjoyed the Luxury Gift Box and found it to be a fantastic free add-on. We put a lot of thought into the presentation of our gifts, as we want the experience to feel special from the moment it arrives and is opened.
It’s wonderful to know that you appreciated the extra touch. Thank you for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

12 août 2026

Hi Corrie-leigh, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear that came across.
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

11 août 2026

Hi Brenda, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear that came across.
Best regards, Aleksandra, Customer Services, My 1st Years

Réponse de My 1st Years

11 août 2026

Hi Kenique, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear that came across.
Best regards, Aleksandra, Customer Services, My 1st Years

Réponse de My 1st Years

11 août 2026

Hi, thank you so much for your lovely review! We’re delighted to hear that you were so pleased with the Luxury Gift Box and found it to be of very good quality.
Thank you again for choosing My 1st Years and for taking the time to share your feedback!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more

Réponse de My 1st Years

11 août 2026

Hi Estelle, thank you so much for your wonderful review and for your continued support over the years! We’re delighted to hear that you found the Luxury Gift Box special.
It means so much to hear that you’ve known and trusted My 1st Years since your son turned one, and that you’ve continued to find the quality has remained consistent over the past 13 years. Thank you for recommending us and for choosing My 1st Years for so many special moments!
Best regards, Aleksandra, Customer Services, My 1st YearsRead more