My Community Bank Avis 

2 145
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... Voir plus

Noté 5 sur 5 étoiles

I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.

L'entreprise a répondu

À propos de l'entreprise

  1. Coopérative de crédit
  2. Service de finances alternatives

Écrit par l'entreprise

My Community Bank is an online Credit Union serving communities across the UK.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 145)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful like to be reminded when…

Very helpful like to be reminded when money due

11 juin 2024
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Réponse de My Community Bank

Hi Kevin,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles

Perfect help for when we needed it the…

Perfect help for when we needed it the most

4 juin 2024
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Réponse de My Community Bank

Hi Martin,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles

Great

Great
Great fast service

31 juillet 2024
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Réponse de My Community Bank

Hi Maricel,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles

Great service quick and simple

Great service quick and simple

2 juin 2024
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Réponse de My Community Bank

Hi Nazya,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles

Happy girl

Helped me out when I needed it -
Quick easy & efficient- I had my funds the same day..

8 juin 2024
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Réponse de My Community Bank

Hi Susan,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 1 sur 5 étoiles

The worst company ever

The worst company ever. Keep the monthly payment up to date then sadly my partner lost his job and the income was reduced.

I reached out to them via email to propose a payment plan for 2 months and thereafter increase it to normal rates. They simply ignored all my emails and then started sending warning emails such as passing the arreass to debt collection etc. Please avoid this company!

31 août 2024
Avis spontané
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Réponse de My Community Bank

Hi Miky,

Thank you for your review. We aim to provide excellent customer service and we are sorry to hear that you don’t feel that you received this. We’d appreciate the opportunity to talk this through with you. Please could you contact us on complaints@mycommunitybank.co.uk.

Kind Regards, My Community Bank

Noté 3 sur 5 étoiles

I was accepted a loan but because the…

I was accepted a loan but because the payment plan was not what I wanted I returned it. I want to pay off my loan within a year and not more than a year I was told to pay it off wait for a month and apply again and ehen I did I was refused a loan

29 mai 2024
Noté 5 sur 5 étoiles

They have been really helpful and the…

They have been really helpful and the money went into my bank straight away

29 mai 2024
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Réponse de My Community Bank

Hi Sadie,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles

Excellent

Straight forward, transparency, no issues etc

5 juin 2024
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Réponse de My Community Bank

Hi Simon,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles
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Réponse de My Community Bank

Hi Maria,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles

So quick and easy

So quick and easy

3 juin 2024
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Réponse de My Community Bank

Hi Mark,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 5 sur 5 étoiles
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Réponse de My Community Bank

Hi Natasa,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Noté 3 sur 5 étoiles

Need to speed up the process and outline the information they need from the start.

It was easy to get the offer but they kept on asking for different information which they should have asked from the beginning rather than just do one step then ask for another step which took some time to finalise everything. They should be straightforward and ask for the following things first or show that these things are required before they can process the application.

17 mai 2024

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