Product is amazing , exactly what I anticipated. Staff responded efficiently whenever I have problems. Only the delivery was delayed so it changed my plans as I was leaving the country so have to arra... Voir plus
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Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏... Voir plus
I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... Voir plus
Love my aprons! My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...
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3,9
Bien
406 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Product quality
I love the quality of the material, the photos print out amazingly and shipping is super fast
16 décembre 2024
Avis spontané
Faces on socks were blurry
Faces on socks were blurry. They refused to issue a refund or send a new pair.
All the google reviews about them being fantastic must be bought and fake!
17 janvier 2025
Avis spontané
Réponse de Myfacesocks
Hi Cynthia Wong. Thanks for taking the time to share the feedback and sorry for the inconvenience. An email has been sent to you. Look forward to hearing from you.
SCAM!
Spent over $80 on product including "priority produce and shipping", reportedly sent on the 11th of December. The last shipping update was over a month ago saying it was in the Sydney depot. Not only did I not get it before Christmas (despite the 'guarantee'), but its obvious I won't be receiving this product at all after a month of no updates.
Customer service are plain unhelpful. I've asked for a refund since the start of January to no avail.
Obviously a SCAM. DO NOT buy.
5 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Ethan. Thanks for taking the time to share the feedback. Please accept our sincere apologies for the inconvenience that the parcel failed to be received on the requested date. Your satisfaction is of the utmost importance to us, and we want to ensure that we resolve this matter to your complete satisfaction.
Top dollar for no product.
Ordered on December 12, 2024 and paid $8.99 for priority producing and shipping.
Over a month later and I still have not received this product even after they said it was delivered. Nothing but emails back and forth with no resolution. Super disappointed, especially after having a previously good experience with this company. Will not be back.
12 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Sarah. Thanks for taking the time to share the feedback and sorry for the inconvenience that the parcel failed to be received in time during the holiday season. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.
Love my aprons!
Love my aprons!
My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that the inclusion of my dog photo didn’t work because it wasn’t displayed on the confirmation order. I immediately contacted the chat option & I was assured that my photo would be on the finished product! It was! I was very happy with the end result and we LOVE the aprons. Also sizing was very accurate.Susan HS Rye VIC Australia
13 janvier 2025
Avis spontané
No issues
Arrived quickly, designs looked exactly as pictured, quality as expected for the price.
31 décembre 2024
Avis spontané
So disappointed
So disappointed. Paid for express delivery as it said it would arrive by Christmas, it’s now 31st December and still no delivery. Emailed company to complain and no one has gotten back to me. Will never use this company again.
31 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Lisa. Thanks for taking the time to share the feedback. We have contacted you via email and it might have gone to your spam folder. Please reply to our email when available. Thanks.
Xmas shirts that never arrived
Ordered Xmas shirts that were meant to arrive before Christmas (obviously) and they never came!!! Ordered on the 9th of December. I am truly disappointed as I’ve spent over 80$ on these, thinking this is coming from within Australia, instead it’s coming from China! I’m starting to believe this is a scam as they still haven’t arrived, what a joke! Please don’t waste your money!
28 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Jana. Thanks for taking the time to share the feedback with us and sorry for the inconvenience. You can reply to us via cs@myfacesocks.com so that we can offer a further solution.
Very disappointing
Very disappointing. Researched this company for location purposes - shows they are in Chatswood NSW. Delivery ETA was 14 days. Ordered Xmas shirts for Xmas Day to wear. Just received the shirts today 28th December! Shirts are made in China not NSW and delivery is NOT 14 days. Won’t buy from them again.
28 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Michelle. Thanks for taking the time to share the feedback and sorry for the late delivery of the parcel. There is a production time included since all the shirts are customized. Thanks for your understanding.
Our Puppy on Socks
Quick delivery, my husband loves his socks. Thank you
25 décembre 2024
Avis spontané
Average+
Design is average. Fabric is cheap polyester and sizing is huge. Maybe I was expecting more for my $30.
23 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Andy. Thanks for taking the time to share the feedback with us and sorry for the inconvenience. You can contact us via cs@myfacesocks.com so that we can offer a further solution.
Charged for postage and then another…
Charged for postage and then another $39 express postage on top of that only for it to take way longer than their promised 3-5 days. Don’t bother paying extra for postage.
16 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Jo. Thanks for taking the time to share the feedback and sorry for the inconvenience. Could you please contact us via cs@myfacesocks.com so that we can check and offer a solution? Thanks in advance.
I ordered on 9.12 the item was $29 and…
I ordered on 9.12 the item was $29 and shipping $39. On the 11.12 I asked why the item was delayed. I got a response on the 21.12 offering me a $3 refund and the item is delayed stating it will take up to another 15 business days as it did not meet the quality inspection.
I want a full refund.
21 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Josie. Thanks for taking the time to share the feedback. Upon checking, the production time has been delayed due to increasing volume orders. We have sent you an email and look forward to hearing from you.
Good I'm giving you a 5-star review
18 décembre 2024
Avis spontané
Really disappointing service
Really disappointing service. Ordered 24 shirts, three times they sent us the wrong sizes (adults instead of kids). They wanted me to pay for the postage. They do not check orders before sending and the shirts were scrunched up in a box. Would not recommend!
30 novembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Tayla. Thanks for taking the time to share the feedback. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.
Worst organisation ever.
Worst organisation ever, customer service is aplauling. I ordered something for Christmas as it stated guaranteed Christmas Delivery ! What a lie.... I placed my order on the 9th of December and they only started working on it on the 16th of December... They then stated that it can take up to 14 business days for production and delivery. They should of had a Christmas Guaranteed cut off time.
9 décembre 2024
Avis spontané
Réponse de Myfacesocks
Hi Terry. Thanks for taking the time to share the feedback. Please be assured that we are taking immediate steps to address the issue and prevent similar occurrences in the future. Your feedback is invaluable to us as we continually strive to improve our products and services.
She was helpful and explained the…
She was helpful and explained the process.
Disappointed that I can get the replacement by Xmas by Elise was still able to fix the problem an explain the processing time.
14 décembre 2024
Avis spontané
Elsie was so helpful with my concerns!
9 décembre 2024
Avis spontané
Great experience
Communication from start to finish of the order was amazing. I knew exactly where my order was at in terms of being made to arriving at my door.
The detail to the photo I sent In was outstanding.
Very happy :)
19 novembre 2024
Avis spontané
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