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Lisez les avis des autres

Noté 5 sur 5 étoiles

Product is amazing , exactly what I anticipated. Staff responded efficiently whenever I have problems. Only the delivery was delayed so it changed my plans as I was leaving the country so have to arra... Voir plus

Noté 5 sur 5 étoiles

Shirts look fantastic. Soft fabric, vibrant colours and the photo is clear. It will make my husbands big 0 birthday so special when he walks into the room! Thanks for the great customer service too 🙏... Voir plus

Noté 5 sur 5 étoiles

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... Voir plus

Noté 5 sur 5 étoiles

Love my aprons! My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Informations provenant de diverses sources externes

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


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3,9

Bien

TrustScore 4 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(406)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Pictures are very blurry

Says delivered days ago but never arrived.

Edited to add an extra star as a replacement was sent out but took a long time.

Overall the picture is pretty blurry but gave my husband a good giggle.

22 août 2024
Avis spontané
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Réponse de Myfacesocks

Hi Josie. Thanks for taking the time to share your feedback with us. We have sent you an email to follow up with the issue. Please reply when you are available.

Noté 5 sur 5 étoiles

Great customer service

Courier lost parcel. Company rectified and sent replacement easy. Prompt customer service and great product.

7 août 2024
Avis spontané
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Réponse de Myfacesocks

Hi Amy. Thanks for taking the time to share the feedback with us. Upon checking, your parcel has been delivered. We have sent you an email to follow up on your feedback on the shipping courier. Look forward to hearing from you. - Elsie

Noté 1 sur 5 étoiles

Product was tacky, damaged, very low quality.

Product was tacky and damaged. I paid over $30 and was very poor quality.

Company provided a full refund including shipping fees hence why I upgraded my review to an additional star (two stars)

Downgraded to one star as they offered me a 10% off voucher to delete my review. How disgusting is that.

16 août 2024
Avis spontané
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Réponse de Myfacesocks

Hi Maclane Schloss. Thanks for taking the time to share your feedback here. We appreciate that you upgraded the review. If you need any help, please do not hesitate to contact us.

Noté 4 sur 5 étoiles

I did not order VIP service or shipping…

I did not order VIP service or shipping insurance they just added it on the end. Rip off

Update: prompt response saying that they will provide me with a refund of those extras. Informed me that those extra services that i did not want were able to be deleted at checkout.

3 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Very quick response to my enquiry

Very quick response to my enquiry. My 1st order was too small and I had to reorder the item and without me asking it was offered for half price. I like when a company makes shopping experience pleasant.

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service on order delivery

I submitted an order that I wasn’t sure was going to arrive on time. The Customer Service rep Elsie answered my chat inquiry and was extremely quick and helpful in checking with the factory and checking production times before recommending a faster and more expensive shipping method. Great and fast customer service. Thanks Elsie!

25 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience, Very accommodating with my requests for the shirts and also quick at responding. Elsie was awesome help during the whole process.

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The gift that keeps on giving!

I purchased 2 sets of custom face socks for a present to the husband, one with our sons face and the other with our dogs face, and they are just the best!.. for quality, design and overall I can not fault the service.

Affordable, useful, fun gift idea!

3 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

Father’s Day shirt

I ordered a shirt for Father’s Day and had a bit of trouble tracking the order, but after sending a complaint all went well. The shirt is nice as a funny gift.

11 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't waste you money!!

Don't waste you money!!! VERY POORLY MADE AND A RIP OFF.
I ordered a $19.95 Hawaiin shirt for my partners bday. From $19.95 it went up to $31 then $52. Yes shipping was $10.99. Yes it was all in Australia dollars. So please explain.. Also I ordered a white shirt with white stitching, it came with very poor black stitching. Shirt it poorly made and material isn't very nice. Sizing is different to what there website says. So disappointed. I have photos but can't upload to here.

24 mai 2024
Avis spontané
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Réponse de Myfacesocks

Thanks for bringing the attention to us. We are sorry that we cannot locate your order with the given information. You can contact us via cs@myfacesocks.com so that the issue can be resolved. - Elsie

Noté 1 sur 5 étoiles

I ordered a personalised shirt

I ordered a personalised shirt, I paid for the VIP manufacturing (1-3days) and express postage (6-8 days). After 1 day I received a message that my item was created and sent to shipping. So I was expecting the item 6-8 days later. The item still hasn't arrived and we are gone by 10 days since it was shipped. When I try to track the item I get an 404 error page. The items are made in china so saying 6-8 days after manufacturing is very misleading, shipping from China takes much longer than that.

19 avril 2024
Avis spontané
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Réponse de Myfacesocks

Hi Seamus. Thanks for taking the time to share the feedback with us and sorry for this misunderstanding in production and shipping time. An email has been sent to have the issue resolved. Look forward to hearing from you soon. - Elsie

Noté 1 sur 5 étoiles

Don’t order from here

Placed my order, received the confirmation email, and all links to the website were dead. I tried to google the page and it was gone too, so I couldn’t track my order.
I did receive the order a week later and they were the wrong colour. One of them was on a terrible material and a completely different size to the others, even though they were all large.
With the website down, my only option was to complain via their Facebook messenger page. They replied but I’m pretty sure I’m talking to a bot, and they keep asking me to provide images and measurements of the incorrect order over and over without offering any solutions.
EDIT: they have advised they are giving me a partial refund and resending own shirt. I’ll update again shortly.

28 janvier 2024
Avis spontané
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Réponse de Myfacesocks

Hi Jess. Thanks for sharing the feedback with us and we do apologize for this inconvenience. We have emailed you to have this issue solved and look forward to hearing from you soon. - Elsie

Noté 1 sur 5 étoiles

This was a very bad service

This was a very bad service. After getting 2 changes to my design as they were very unaestheticly pleasing. The order came. THIS SHIRT WAS 10CM shorter than outlined on the size guide. How is this meant to fit. When speaking to Sara via email she offered me a 50% refund however what am i meant to do with the shirt and you still are taking my money.
Very disappointing and Will not be ordering from this company again.
No one order from here very bad company and not worth you wasting your money on them.

2 février 2024
Avis spontané
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Réponse de Myfacesocks

Hi Jazmyn. Thanks for taking the time to share the feedback with us. Sorry for this inconvenience and we have offered a solution. Thanks for your understanding. - Elsie

Noté 1 sur 5 étoiles

Absolutely diabolical experience

Absolutely diabolical experience. Honestly quite unbelievable. I have sent through the same simple instructions seven times now. Every. Single. Revision. has been completely incorrect. I am truly baffled. I've asked them to lay out the 6 images I've provided in a requested format and even sent them the image of the exact layout myself. Every single time they layout the images in a new visually unappealing way completely different from what I requested. I'm unsure how it's so impossible to just copy something, it got to the point where I said "just put the reference image I sent you directly onto the t shirt, copy and paste" and they once again send through the 6 images in a new different layout. They also never retain information so in the very first revision I asked they remove the random city skyline background they added, then in a later revision when I asked them to fix the image layout they re-added the city skyline haha!!! This is the first negative store review I've ever left in my life but I had to warn people. They have spent so long sending me incorrect designs that this item that was meant to be a leaving gift for someone moving abroad now won't arrive on time.

12 janvier 2024
Avis spontané
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Réponse de Myfacesocks

Hi Becca. Thanks for sharing the feedback with us. Sorry for this inconvenience that the preview failed to meet your expectations and the issue has been shared with our team so that the improvements will be made as soon as possible.

Noté 1 sur 5 étoiles

Waste of money, time and effort.

Size was much smaller than anticipated for male sizing. They also stuffed up my order using a friends face I had cropped from a picture..
They refused any help what so ever to rectify the situation.

Paid over $50 AU AND NOT WORTH THE MONEY..

8 janvier 2024
Avis spontané
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Réponse de Myfacesocks

Hi Jenna. Thanks for sharing the feedback with and sorry for this inconvenience. You can contact us via cs@myfacesocks so that the issue can be resolved soon. Look forward to hearing from you.

Noté 1 sur 5 étoiles

I wear a standard xxl shirt

I wear a standard xxl shirt. Ordered myself 4xl as I wanted it oversized. The shirt quality is dismal. Crap fabric and the tag is in Chinese. The shirt is a standard medium at best. Don’t buy from this company.

1 janvier 2024
Avis spontané
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Réponse de Myfacesocks

Hi A Robertson. Thanks for sharing the feedback with and sorry for this inconvenience. You can contact us via cs@myfacesocks so that the issue can be resolved soon. Look forward to hearing from you.

Noté 1 sur 5 étoiles

Shirt was way smaller than the size I…

Shirt was way smaller than the size I asked for, was a Christmas gift that cannot be worn $64 down the drain. Use a different site that actually uses Australian sizes.

27 décembre 2023
Avis spontané
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Réponse de Myfacesocks

Hi Haylee. Thanks for sharing the feedback with us and sorry for this inconvenience. An email has been sent to you and you can check when available so that a proper solution can offered. Look forward to hearing from you soon.

Noté 5 sur 5 étoiles

Great customer service

Great customer service! My order arrived and it was incorrect. After sending an email to the customer several team Elsie replied with in 48hours with willingness to help resolve the issue. A new shirt is being made and sent for me. I do hope it will be here soon as it was originally ordered earlier for a Christmas gift. I will update this review once I have receives the package.

6 décembre 2023
Avis spontané

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