Myfacesocks Avis 

I would never use this company again, purchased on 7th December from an "Australian" business it is now 23rd December and no sign of my items even though it was only meant to take 10 days to get here. Now it won't be here until the New Year. They say "shipped" but then it doesn't actually get logged in any shipment places for 3 days. This business is made on bad customer service, false advertising and claims. 100% would not recommend anyone. After requesting a full refund they just ignore my questions in the email and copy and paste the same generic response.

Yet another garbage company that doesn't verify emails, doesn't unsubscribe, spams you forever.

Do not buy from these ppl they are a scam they claim they are an Australian company but items shipped from china. 40.00 for express postage 3-5 days and then the item takes 3 weeks to get here.I paid extra to have VIP service so its here before Christmas and will be weeks late. Customer service absolutely shocking. extremely annoyed.

have purchased the boxer shorts each year for the last 3 years and they were great. This year I bought my daughter a silk nightie/robe. It is so bad. So short and nothing like the picture. It’s more like a top. It’s a faded colour and poor quality with threads hanging off and the worst part is the picture of her dog is totally the wrong colour. It was over $50! 🤦🏼‍♀️ The response I got was pretty much too bad. No apology or offer to rectify. Shocking customer service. They just keep sending a generic reply.

First package went missing in delivery, and Jason and the team were very responsive in discussing the issue and generous in helping resolve it. And the replacement shirt that just arrived is a thing of comedic beauty:

I placed my order. I am extremely impressed with the communication and the under promise & over deliver attitude. Jason has gone ABOVE & BEYOND to make sure my order is shipped out as a priority order. I’m in love with this company, what they sell. I have shared with family & friends, I can’t wait to open my mail when it arrives. Keep doing what your doing. I will be buying many gifts from this company, they are magic. 🙏🥰

I ordered a blanket and socks. Socks are ok. They are of a strange material but suitable for what I want. But the blanket was awful. Picture looked demonic with the squiggly lines through it and even the mauve/ purple colour was different. The company were originally quite helpful and said they would remake it. But when I emailed ( using the email track ) they said they had no idea and would a 15% refund be suitable? I was surprised but did finally get a full refund agreement but only if I removed the review on Facebook. The review is honest! Why should I be blackmailed to remove it?

Thought this was an Australian company, as the website says myfacesocksau, and says in victoria, I got a notification saying it's out for delivery in the United States, from china, I'm in Australia, will be interesting to see if I even get them!! Update I did get them, except because it's in China and I thought Australia I ordered medium and of course too small, paid nearly $100 for these pjs and it's cheap slinky material however the photo on them was very good!

The service was fast. It was a last minute Father’s Day purchase ordered a week out, and arrived to NZ on time.
The purpose of this purchase was a bit of fun, how hilarious is it having your kids faces on socks! Such a great Father’s Day present for my husband.
It was pretty funny when my husband opened one of the packs, and a sock with a strange man’s face was paired with a sock of my young daughters face. I emailed them and had a prompt reply saying they will remake & resend. I understand accidents happen, I was just impressed with the great customer service when I emailed to let them know.

A note to anyone deciding colours… The printing doesn’t go right around the sock, it’s printed flat on both sides, so there is an unprinted line down the edges, so I’d probably recommend a lighter base colour to make it less obvious (I chose black, so it’s quite obvious). The faces are printed clearly which is great.

SCAM COMPANY

I purchased a pair of personalized photo socks, when the socks arrived, I was surprised, my daughter's face was printed clearly on them. The customer support was very helpful and the shipping was fast, I got my socks in good condition and in short time.

This is my second time ordering from My Face Socks and they never disappoint! The second time ordering I decided to get the mens sized socks as I felt the womens size was a bit tight for me, but the mens fit perfectly. I did also have an issue with the custom text I wanted printed on the socks, but they were very quick and friendly in helping me fix the issue and I had a new pair of socks sent to me within a week, with ample time before my wedding. Thanks again, I love your socks!!

Excellent customer service. The customer service team went above and beyond to make sure I not only received my order, but was happy with it as well. The product itself was darling. Such a great gift idea! I highly recommend. 😊

I should have checked reviews and the return policy first. You can't return custom socks which is the main selling point of their business and they don't even fit the average mans foot

Nice and quick service. Hilarious secret Santa and surprise gifts.

This is a SCAM , im not going to bore you with the details , they are a scam company based in the far east , their customer service is through a chat , you are just left speaking to robots , you will never get a refund or the product because they are a fraud . Do
Not order from here

The socks I received were terrible. Each sock was a straight piece of fabric without any shape. The heel region was printed on the design! Since these are not real socks, good luck wearing them on your feet without all the fabric bunching up. Waste of money, steer clear.

absolute scam. went to pay with paypal and when i clicked complete it came up with an error but still charged my account. trying to get my money back now