My Green Lighting Avis 

182
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

For three years I have searched for a small tubular shade to fit my Oslo lighting feature, I came across this amazing firm who had just the item I had searched for. The 4 tubes arrived carefully pac... Voir plus

Noté 5 sur 5 étoiles

I had a great experience with My Green Lighting. Although I needed to return my original order because our walls weren’t suitable for the fittings, Jennifer was very helpful and made the whole retu... Voir plus

Noté 5 sur 5 étoiles

Purchased two wall lights for dining room, always difficult off pictures but have to say quality far exceeded the price paid delivery and packaging was first class. So pleased w it th all aspects.

Noté 5 sur 5 étoiles

Brilliant. After many fruitless web searches for what I needed I came across My Green Lighting. I'd decided by then that the next result that looked possible on the web I'd visit and confirm face... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Fournisseur d'ampoules

Écrit par l'entreprise

Low energy lighting doesn't have to be ugly, so save the planet in style with fantastic energy saving lighting!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(182)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Company not switched on, leaving us switched off!!

Ordered bathroom light switch Tuesday evening 2nd May and paid for 1st class delivery. Still not even heard that it has been despatched on 6th May. Not able to make contact with company apart from automated website response which says item not yet despatched. This is very poor service especially since no facility to cancel order.

6 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ordered one day and with me lunch time the next and that was only first class.
Friendly communication, job done and now a happy person.

4 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

We had spent ages trying to find a…

We had spent ages trying to find a replacement bulb for our lamp. When I rang this company they were just so helpful and supplied us efficiently with the correct bulb. Many thanks you are a very commendable company.

25 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordered two under kitchen cabinets…

Ordered two under kitchen cabinets fluorescent tubes which were difficult to source elsewhere. Found them easily on My Green Lighting, ordered them and they were delivered within 2 days by post. Great and easy service!

21 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Look here first

Their range of electrical products is second to none
with very competitive pricing.
Excellent delivery at the right price.

10 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Now that's service.

Items order on Wednesday, despatched on Wednesday and delivered to Northern Ireland (1st class post) on Thursday afternoon.
That's what I call service 👍👏👏
Thank you.

9 février 2023
Avis spontané
Noté 5 sur 5 étoiles

...and there was light

First time I'd used this company. Very good communication pre ordering followed by great packing when my tube arrived. Will definitely use again!

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Struggled to get hold of some thin 894…

Struggled to get hold of some thin 894 mm light tubes for my kitchen units. Did a search of the internet but not holding much hope, as I couldn't get them locally and was advised by a store to replace all of the light units ! I found My Green lighting site had what I needed. Clicked to order and I was fitting the parts in 24 hours ! I've logged the site as a favourite to use again and would recommend the company If you are struggling to find lighting parts.

8 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent website

Excellent website giving full details of led light fitting to compare with my existing faulty one. Made ordering very easy and great customer service.

4 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great lamps - well pleased with service

I ordered four DAZZLED GU10 10 W 6000 K LED lamps. These are the best GU10 fitting lamps I have had yet. Really bright, high quality light with a broad (120°) beam angle. In conjunction with others similar give even lighting, relatively shadow-free. My Green Lighting dispatched promptly, next day, by first class post if required. I was so pleased that I ordered four more.

28 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent company, highly recommended

Excellent company. Very efficient and friendly to deal with when I had a query. Products delivered within 3 days of ordering with good communication from both My Green and the courier company. Wouldn't hesitate to use again in the future and highly recommended.

27 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

I purchased a couple of bulbs from my…

I purchased a couple of bulbs from my green lighting and both were faulty, when I contacted them they told me ( from their workstation sat in a chai!) that it was my fittings that were faulty! I have been an electrician for over 32 years, and have yet to be able to determine a fault this way! Beware of this company and their reluctance to replace and refund. After a lot of messing around I have secured refund. And interestingly when I asked them for a returns label so they could have their ( as they stated all along ) perfectly working order bulbs, they did not want them, saying that I had damaged them when I fitted! What a bunch of clowns! Customer service is awful. Remember to look up distance selling rules if you deal with them, this entitles you to full refund.

20 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Really useful company

I have purchased from this company on several occasions. Excellent service, excellent value and bulbs you can't find anywhere else on line or in shops. My Green Lighting is my first "go to" for replacement bulbs

7 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

I ordered 2 small fluorescent light…

I ordered 2 small fluorescent light tubes for under cupboard lights. I have ordered the tubes from my green lighting in the past and had no problems. The tubes arrived and I installed 1 to replace the blown bulb, the other is a spare. After about 10 mins the bulb started to flicker, I swapped with an existing bulb to check the fitting and the problem was definitely with the bulb. I then tested the spare, once again after a while this started flickering. I am an electrician, I called them and they told me it is my fitting that is the problem and they do not guarantee the tubes as they are now seen as obsolete. They should not be selling products without a guarantee! These are definitely poorly made, I will be replacing with LED fittings from toolstation as they have great customer service and I can pop in and pick up.

20 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience & still left with a broken light

I ordered two external lights to sit outside my front door. One broke after 4 weeks and My Green Lighting wouldn't send me a new one until I'd posted the faulty light back to them (at my expense). I then received a new light and had to pay an electrician to wire it in again. The light broke within 4 weeks. The electrician was called back to look at things, and reported that the light supplied was faulty. I asked My Green Lighting to send another light and cover the cost to install it. They were very rude in their correspondence, they put all the onus of finding a resolution on me and refused to supply a new light or reimburse me for costs. My Green Lighting need to take a big lesson in customer management. Very disappointed.

11 octobre 2022
Avis spontané

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