Petsies Avis 

295
•
TrustScore 4 sur 5

3,8

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Noté 5 sur 5 étoiles

My whole experience with Petsies was excellent from start to finish. After losing my dog, Pixie, I ordered a plushie replica. The likeness to my old friend is exceptional. Every strand of her coat wa... Voir plus

Noté 5 sur 5 étoiles

Let me start off w/saying I haven't actually received my product yet, so I will update this post once received. However, I was contacted 3 times with detailed questions about the 6 pics I sent. They... Voir plus

Noté 2 sur 5 étoiles

I ordered a golf club cover head of our chocolate lab for my husband as a birthday gift, and when it came it looked absolutely nothing like a chocolate lab at all. It was white and brown spotted and l... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered the replica stuff animal doll because my baby just passed away, sent them tons of pictures, got it yesterday and it didnt look like my dog at all, the only think thats look the same is the c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de jouets

Écrit par l'entreprise

Custom stuffed animals of your pets! Petsies makes custom pet keepsakes for any pet, including Custom Plushies, Pillows, Blankets, Figurines, Pajamas, and more!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

295 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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3,8

Tous les avis

(295)

26 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Save your time and money

I lost my 13 year old fur baby last October. Out of desperation, grief and sadness I was looking for ways to hold onto my fur baby a bit longer when I stumbled upon a Petsie ad. I was amazed by all of the great results. Hence why I spent $300+ on a stuffed animal that was supposed to look like my dog. The petsie I received was so far from what I expected. The people who worked on it must have been blind for sure. The animal I received compared to all of the pictures I sent in was a drastic difference, like night and day. I reached out to them and they asked I pay an additional $75 to have it fixed, when it should have been right to begin with. My dog resembled a mini golden retriever, it was actually a quite simple request in my opinion. I’ve found stuffed animals at the dollar store that resembled him more than this almost $400 garbage I received. I’m not going to give this company not a single cent more! I had to put the purchase on my credit card because I had already just spent $1k+ on having my fur baby put to sleep. To this day I’m still paying this garbage off. I wish I could upload pictures of what I was sent vs the pics I sent in. Don’t waste your time or money on this.

6 décembre 2023
Avis spontané
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Réponse de Petsies

We are very sorry you feel this way Xiomara. :( We have searched our orders with your name and the only order we have on file is from April of last year which doesn't fit your timeline in your review. The contact information we have on that order is also not showing a correspondence with our team. If you can please reach out to our customer service team at support@mypetsies.com, we would be happy to further assist you to come to a better resolution!

- The Petsies Team

Noté 5 sur 5 étoiles

My best remembrance!

I lost Milo, my 13 year old Peke last November. I miss him greatly. He was a very sweet dog who gave me much joy. I saw the Petsies site and sent the pictures. When I received my Milo Petsie I was amazed. It looks just like him and seems to capture his personality. It comforts me to have this. It helps me think
about good times with him daily. Thank you for the work you do.

28 décembre 2023
Avis spontané
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Réponse de Petsies

Hi Madelin, We are so honored to have been able to give you a way to remember your sweet Milo! How wonderful to have 13 incredible years together. Thank you for sharing your experience with your Petsie.

Noté 1 sur 5 étoiles

I was very disappointed when I received…

I was very disappointed when I received my plush.

My plush had a bald spot on the neck, which was not covered with hair.
The dark spot was missing from her paw. I had sent a photo of this and clearly marked it with a circle. Her eyes were popped out. While her eyes are deeper. The impression of her face is terrifying, the shape of her mouth is also completely different. In addition, I had to pay additional customs clearance costs: € 87.18.

This doesn't look like my cat as I had hoped, but one straight out of a horror movie.

2 mars 2024
Avis spontané
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Réponse de Petsies

Hello CAM,

We are very sorry to see this review. We are unable to locate your order using your screen-name. We had previously requested further information from you and we have not received it. Can you please reach out to our customer service team at support@MyPetsies.com? We would be happy to help you!

- The Petsies Team

Noté 5 sur 5 étoiles

I have not actually seen the items I…

I have not actually seen the items I bought and have them sent to my mom who just lost her dog but she says it’s like having her there with her. I got the blanket and the pillow the pillow has a better picture simply due to the material what a blanket is still awesome she says. My brother saw them, and he bought a mug for his daughter, who just lost her kitty

1 mars 2024
Avis spontané
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Réponse de Petsies

Thank you for sharing Claude! What a sweet gift to get your mom as she's grieving the loss of her dog. I'm happy to hear that your mom is comforted by her Pillow & Blanket!

Noté 5 sur 5 étoiles

Wow, it's great!

Wow! Their ability to take my photos and turn them into a (full size) stuffed animal is amazing! I loved being able to check in on the process and help them make it even better. (Mine was a Maine Coon, and they sort of forgot the ear tufts.) For me the results warm my heart. I'll have something treasured to pet long after I stop being able to have a real cat.

30 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Petsies is great

Petsies is great. Our daughter regular kisses the pillow of our beloved cat that Petsies made for us a year after he passed.

2 février 2024
Avis spontané
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Réponse de Petsies

Awh, I am so happy to hear that your daughter still loves on her Petsie pillow! I hope it continues to bring her comfort even a year after his passing.

Noté 5 sur 5 étoiles

Rerun

I lost my dog Nov 2nd 2022 and decided to try Petsies so I could get my girl back and it looks just like her.

29 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I cannot express how perfect this was

I cannot express how perfect this was. I sent them about 15 photos of our dog who we had just lost. It was identical. It was almost jarring because we'd walk into rooms and think he was sitting on the bed. When we sent photos to our family, they (not so) jokingly asked if we had actually sent them his fur to make the stuffed animal haha. They did an absolutely amazing job. We were worried in selecting the right company and after seeing the results, man, I cannot express how great they did. 100% recommend.

12 mars 2024
Avis spontané
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Réponse de Petsies

Thank you so much for sharing this DJ! I am so, so sorry about your dog passing away, and I hope that your whole family is healing each day with the help of your Petsie.

Noté 5 sur 5 étoiles

An Amazing Result!

Came across an ad for Petsies on Facebook. "Fundy" was my wife's favorite dog. He died almost 20 years ago. Supplied several photos of "Fundy" to Petsies, made the necessary selections on their easy to navigate order page and submitted my order. "Fundy" arrived last Saturday and I put it on our kitchen counter so my wife would see it first thing Sunday morning. Her reaction was priceless...she loved it! "Fundy" was so real looking that our Cockalier, "Liffey", thought so, as well, and barked at it, sniffed at it and growled. Two days later and "Liffey" still barks at it and gives "Fundy" the evil eye. Petsies did an amazing job...well worth the cost.

3 mars 2024
Avis spontané
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Réponse de Petsies

We appreciate your review so much! I love how big of an impact Fundy has made on your lives. We hope this plushie helps you treasure his memory even longer!

Noté 5 sur 5 étoiles

Petsies was so wonderful the whole way…

Petsies was so wonderful the whole way through with making my stuffed animal of my beloved dog. They asked detailed questions to make sure they got everything correct. They were a breeze to work with and kept me up to date on every aspect of the order. I have not experienced this level of customer service in 20+ years. Thank you for actually caring about me and making my stuffed animal so magical! I can feel the love and care from each person who helped make this happen.

1 mars 2024
Avis spontané
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Réponse de Petsies

This review made our team so happy; thank you Caroline! As big pet lovers ourselves, we truly do our best to get all of the details so we can make your custom plushie match your pet as closely as possible. I can definitely attest to the love that goes into each one. Thank you again!

Noté 5 sur 5 étoiles

The craftsmanship and detail is…

The craftsmanship and detail is amazing! They really matched my dogs’ pictures so well. Just send in several photos, select coloring and add some description and the result is fantastic. You even get cute little e-mail updates throughout the process. It was the perfect gift for my golfer!

24 février 2024
Avis spontané
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Réponse de Petsies

I'm so glad you're happy with your Petsies experience! We love keeping you in the loop through each step so you know where we're at in the creation process. Thank you for sharing!

Noté 5 sur 5 étoiles

Highly recommended

My beloved cat Winnie of 17 years old passed away leaving me devastated, and God sent me my friends at Petsies to comfort my heart. They were an amazing lovingly team of artists working hard to bring her back to my arms. The plush Petsie of my Winnie was beautiful and so close to life with the same coat of fur like my Winnie’s. They were so supportive and communication with them was amazing all throughout my experience, dealing with Petsies team was so joyful and a pleasure and you won’t regret it. They will bring your pet back to your arms like real.
Thanks everyone at Petsies , your time and efforts are highly appreciated 🙏🏻

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Uncanny Likeness…

My wife and I were very pleased with the uncanny likeness to our much loved dog. Friends and family were taken by how much it looked like Nacho. He is very much missed, but stuffed Nacho gives us some comfort.

16 janvier 2024
Avis spontané
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Réponse de Petsies

Thank you for sharing - I'm so glad you love the plushie Nacho!

Noté 5 sur 5 étoiles

This is the only service we will use now

The communication while creating the plush was excellent. I knew what the status of every step was.

And I highly recommend adding on the step where you have the option to see the final product and make changes before completion. Not that it was not correct, but we always thought her eyes were larger than normal, so we asked for that change, and they made it perfect.

She is the spitting image, including the coloring and patterns, as our real girl, whom we lost last year.

12 octobre 2023
Avis spontané
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Réponse de Petsies

Thanks for sharing your experience with having a sneak peek! There are some details that only the pet owner can truly know, and it means a lot to us to get those details right for you. I am so sorry for your loss and hope the Petsie has been helping you heal.

Noté 5 sur 5 étoiles

Costly but worth it

I was a bit nervous when ordering as the price was very high and I wish you could do a design review without paying extra as it already is such a high cost. However, I will say that Petsies did an amazing job with my pet. It was a gift for my sister and brother in law to put in their nursery for their newborn. They are expecting their first kid and had their dog help choose the name before he passed away due to cancer. They both absolutely loved the plush and it meant a lot to them. I absolutely would go through petsies again, it was worth the cost.

20 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Our Beloved Boston Terrier’s

We had Boston Terrier’s for along time. We had to put Oreo down in October of 2023. His sibling Larry became ill and was on hospice for a short time, unfortunately his illness progressed quicker than we expected and again we had to put our beloved Larry down 3 weeks later. This left Charlie who bless his little heart made it to his 14 th Birthday, ha went thru many health issues and his legs could no longer support him. So on December 22, 2023, Charlie crossed Rainbow Bridge to join his brothers. I searched for a company that specializes in creating look a like stuffed animals that’s where I found Petsies. All I can say is they were great! They were professional and caring. They expressed their condolences for our losses. I had Larry made for me, and I had Oreo made for his Daddy. I get comfort thru my Petsie. Everyday I kiss him Good Morning and hug him, I talk to him everyday. It may sound weird to some people but you will always have your fur baby with you. Mind you it’s not an exact science but it’s pretty darn close. 😃

20 octobre 2023
Avis spontané
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Réponse de Petsies

Caroline, I am so sorry for the loss of your 3 fur babies! We know that Petsies aren't everyone's cup of tea, but we truly believe that having a physical keepsake to hug and look at can help so much in your healing process! I am glad to hear that you love being able to hug and kiss yours when you miss your dog. Thank you for sharing what these Petsies mean to you and your family.

Noté 5 sur 5 étoiles

Our Stash passed away before…

Our Stash passed away before Thanksgiving..It's was my kiddos bestfriend..for Christmas. I ordered his replica...Amazing enough it got here 3 Days before Christmas...The perfect gift...Made us all cry...there Amazing with details...

30 novembre 2023
Avis spontané
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Réponse de Petsies

I am so glad that you love the Petsie and that it made it in time for Christmas. I hope it makes your family happy to have a way to remember your sweet Stash.

Noté 5 sur 5 étoiles

Amazing experience

I didn’t receive my order until 2 months after it was placed, but the wait was worth it! My family and I have been so sad since we lost our Brownie. We had her for 16 amazing years and it’s been hard to move on. I cried when I opened the box, it was my baby. Pricing is expensive, but worth it. My kids are so happy that we have a real visual memory of our Brownie. Make sure to submit a detailed picture and you will be ecstatic when your order arrives.

8 février 2024
Avis spontané
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Réponse de Petsies

I'm so glad the wait was worth it for you! Our custom Petsies can take 6-8 weeks to make on average since they're handmade and each one is 100% unique from the next. What a joy to spend 16 wonderful years with Brownie, and I'm honored we could give you a way to treasure every memory you made with her.

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