Called to renew and also add miles to current policy. Absolutely outstanding service, everything explained clearly, nothing too much bother. A pleasure to deal with!
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Lisez les avis des autres
The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and... Voir plus
L'entreprise a répondu
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus
L'entreprise a répondu
Great company, easy to get in touch with no long waiting times on hold and the lady I spoke to on the phone to change my number plate was lovely and so helpful.
À propos de l'entreprise
À propos de MyPolicy
Écrit par l'entreprise
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Écrit par l'entreprise
Coordonnées de contact
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Royaume-Uni
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,6
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ray was extremely helpful and…
Ray was extremely helpful and professional, delivering excellent customer service and going above and beyond to help me sort my car insurance out. He also made it extremely easy to understand the welcoming package and walk me through it step by step. Excellent service. Thank you Ray.
27 mars 2026
The man I spoke to and conducted the…
The man I spoke to and conducted the welcome call was very helpful and very thorough explaining how my policy works and answered all my queries.
25 mars 2026
Great customers service
Yeah cant remember the woman's name who call but honestly shes was lovely made everyone really clear answers every question I had put any worry I had to rest as I when with the black box insurance and everyone has heard a horror story integrated of a box
16 mars 2026
The lady I spoke to was lovely
26 mars 2026
The lady who helped me with issue was…
The lady who helped me with issue was honestly so helpful, kind and caring she understood my situation and did everything she could , I highly recommend this company for your insurance as they’ve been nothing but good to me
23 mars 2026
the lady on the phone was lovely
the lady on the phone was lovely, very patient and to the point, very helpful
25 mars 2026
Friendly
Friendly
Spoke clearly
Information given was clear and understandable
Quick and easy
25 mars 2026
Solid people
23 mars 2026
Great help from Jess
I had a call with Jess, and she was really helpful. She gave me all the information I needed and made everything easy. She was friendly and professional, and I really appreciated her help!
25 mars 2026
Help
The customer service was amazing the person I spoke to helped me alot to understand more about my insurance with you.
24 mars 2026
Very helpful and understanding
20 mars 2026
WILL and MAYA were both superb at…
WILL and MAYA were both superb at reassuring me about usage and any other questions I had.
19 mars 2026
Very difficult to speak to staff and…
Very difficult to speak to staff and when you do they try and sell you extra miles and also charge you double your original amount monthly payments not a great start to driving as I’m paying £300 a month for insurance but get messages each week with threatens of cancellation for mileage also the mileage they put on is incorrect to what is actually the case
20 mars 2026
Avis spontané
Réponse de MyPolicy
Dear Liam,
Thank you for taking the time to review MyPolicy.
We are currently investigating the concerns raised and will respond in due course.
Kind regards,
Bethan
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