Mytimerewards Avis 

480
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

**Excellent Savings with My Time Rewards** I recently used the My Time Rewards programme and saved £34.90. The process was simple and straightforward, and the saving was a welcome bonus. I am very... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They offered me £20.50 cashback on a purchase if I signed up to their subscription service, which I didn't receive, and they weren't clear about how much I would pay for subscription renewal (£18.50).... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Somehow this company has been taking £18 from my account since 2024. Don’t know how they managed to get my details. Struggling to cancel my payment to them. Even if they pay the money back, how... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service. They answer phone queries quickly and efficiently. Easy website to navigate. I've used it mainly to book Trainline tickets for 10% off which really adds up if you're making... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

480 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(480)

85 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Time frame of payment is too long

I would've gave 5 stars if it didn't take so long between upload receipt processing and actual transfer of the cash. Uploading is easy and the option and variety of shops is decent so I'd say if u sped up getting the cash out it would be 5 stars

2 décembre 2024
Avis spontané
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Réponse de Mytimerewards

Hello Ms. Paterson,

Thank you for letting us know about your concern.

As stated on our terms and conditions under Section B: Payment "Please allow 5 working days for us to transfer the reward to your Amount Available in the Earnings page. Once your rewards are validated, upon your transfer request, expect your payment within 10 working days, issued to the bank account stated and/or debit/credit card specified on your Payments page or Profile."

This is to ensure that all our customers will receive their rewards within the correct timelines.

We constantly strive to provide the best possible service to our members, and we are very grateful for your feedback in helping us to improve our service.

If you need further assistance, you can easily contact us using the number below.
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Asked to make a purchase with a retailer which is not listed as their client

After making a purchase with the retailer Wowcher an offer of this company popped up saying if I make a second purchase with Wowcher I will get 15 £ welcome bonus. Turned out as a scam, as I became member and searched the retailer Wowcher as the client of Mytimerewards to make the purchase, the search couldn't find "Wowcher". As I asked the customer service how on earth would I get a reward for shopping over their website with a retailer which is not listed as their client and therefor a shopping experience would be non-existent, the agent "Nelrose" ( Ref. of enquiry 62596994 ) gave an answer which didn't fit to my question. Until today the answer to this question and alternative solution suggestions to get the advertised and promised 15£ welcome reward is still outstanding. Don't bother.

Update on the 20st of Dec. : I have now bought from Wowcher over the Wowcher website as advised underneath, I have screenshot and submitted the email from Wowcher to the welcome rewards email. The didn't felt like reacted at all to that.

15 novembre 2024
Avis spontané
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Réponse de Mytimerewards

Hello Rose,

We're sorry to hear you had trouble claiming your Welcome Reward.

We appreciate you provide your details so we could look into your concern. While your account has been cancelled on 03 December 2024, you have three months from the date you joined to claim your Welcome Reward by sending us the receipt of your purchase from Wowcher. Please note you can only claim this special reward once. You can send this to mary@completesavings.co.uk and we will further look into it.

If you made another purchase as the same date as you joined the programme, forward both of the receipts for validation.

If you need further assistance, you can easily contact using the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 2 sur 5 étoiles

No cashback Payment sent to my bank

They cashback has been accepted, but then they never sent to bank. Ive chased this up for months and still no rewards payment sent to my bank account and they don't respond.

10 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Ali,

Thank you for letting us know about your concern.

We're sorry to hear you're having trouble claiming your cashback reward. For us to look into your concern, please provide your full details your membership number or email address so we can identify your record. You can do so by sending an email to mary@mytimerewards.co.uk.

Alternatively, you can easily contact us in either of the following ways:

Free telephone from within the UK: 0800 731 9936
Hours of operation: Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Just another scam

Just another scam. Get hold of your bank and get them to cancel whatever you have inadvertently ticked and also dispute the payment.

22 novembre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Andrew,

Thank you for letting us know about your concern and providing your details.

My Time Rewards is an online shopping programme where members can earn up to 10% cashback at over a thousand of the most prominent online retailers. More information is available at www.mytimerewards.co.uk

We try to be as clear as possible that our programme is a paid membership subscription. Our offer comes after making a purchase with a partner retailer and if you wish not to join the programme and claim the offer, you can easily close the banner or the browser. Otherwise, you will be redirected to a sign-up form where you have to manually enter your details and agreed to the Terms & Conditions, which were made very clear on the signup form that you will be charged of the subsequent monthly charge if you do not cancel before the 30-day trial ends.

Upon checking, you cancelled your membership on 25 November 2024. Therefore, your card will no longer be charged.

If you have any other concerns, you can reach out to us through the number below:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Rip off merchants

Rip off merchants, stealing money from the disadvantaged. Took money from my son's account when he mistakenly pressed the wrong button. Have been reported to the bank. Disgusting scammers who ought to be ashamed of themselves.

@Trustpilot. These people need to have their feed better moderated. There are obviously fake reviews posted here.

19 novembre 2024
Avis spontané
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Réponse de Mytimerewards

Hello Mr. Sittart,

Thank you for letting us know about your concern and providing your details.

My Time Rewards is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.mytimerewards.co.uk

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

We could not find any account using the details you provided. If you could send your full name and email address that may be associated with your membership, pleas send these details in an email to mary@mytimerewards.co.uk and we'll look into this further.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

Attractive Cashback makes it more…

Attractive Cashback makes it more incredible for the company

18 novembre 2024
Avis spontané
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Réponse de Mytimerewards

Hello Shubh,

We appreciate the glowing 5-star review you just posted. We appreciate your feedback so much, it really brightened our day!

We sincerely thank you for taking time to share your thoughts with us.

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Avoid at all costs.

Avoid at all costs.
This is yet another scam company which I was drawn into when making a purchase from Debenhams.
I am not a stupid person but I believed I would be getting a discount on the price I was paying.
In fact I was joining a "club" which charges £18 per month in order to receive savings for any future purchases with their partners.
I was also conned into joining another club called cash complete yet another scam that cost me another £18.
Thats £36 flushed down the toilet.
DO NOT SIGN UP TO ANYTHING ONLINE.
invariably it will be a con like the two companies above.

10 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Mr. Driver,

Thank you for making us aware of this matter. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

Upon checking, you cancelled your membership on 10 November 2024. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email which include the details on how you joined the programme.

If you need more information, please let us know by emailing mary@mytimerewards.co.uk.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

5/5 star rating and fantastic experience

Fantastic experience and received cashback pretty fast. I recommend using Mytimearewards.

11 novembre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Valued Member,

We appreciate your kind words and your review. When our members are able to increase their savings, it always brightens our day.

We hope you will have more savings using our programme from your favourite retailers.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

My Time Rewards is an excellent website…

My Time Rewards is an excellent website to do most online purchases with great ease and save money. The introductory month with savings at each stage is not available with other similar portals.
Monthly bonus is a part of the portal that helps you get back the monthly fees that you pay to stay in the programme.
In addition a cash back of ten percent or more on purchases is very good.
Processing of cash back is rapid and fair.

9 novembre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Ajai,

We're so glad to hear that you're enjoying our programme! Your positive review motivates us to continue innovating and offering valuable benefits to our members.

We hope you will have more savings using our programme from your favourite retailers.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Scam sign you up when purchasing online…

Scam sign you up when purchasing online and help them self to a subscription. My last review was removed by them but I refuse to be silenced by these crooks who should be in jail.

6 novembre 2024
Avis spontané
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Réponse de Mytimerewards

Hello Ryan,

We’re sorry to hear that you feel this way and would like to understand more about your experience to address your concerns. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is a programme for online shopping where members can earn up to 10% cashback at over 1000 leading online retailers. Visit www.mytimerewards.co.uk for additional information.

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

We can provide information on how joined the programme if you will provide us your Membership ID or Email Address associated with your account. If you do not know your membership ID, please provide us with the following details: your UK postal code, the last four digits of the credit/debit card number that the charges appear on, and any other email address you may have and the name of any family member or friend who may have used your credit/debit card. Please send these details in an email to mary@mytimerewards.co.uk.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

Loads of benifits and easy to use

Loads of benifits and easy to use

3 novembre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Mr. Pattnaik,

Thank you so much for the good comments. We're so glad to hear that you liked using My Time Rewards.

We hope you will have more savings using our programme from your favourite retailers.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 4 sur 5 étoiles

Respond timingly and useful service.

Respond timingly and useful service.

30 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Jemini,

Thank you so much for the good comments. We're so glad to hear that you liked using My Time Rewards.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Complete scam!!

Complete and utter scam of the highest order.
How is this even legal? I booked a coach ticket with national express and I was unwittingly signed up to these scammer who are taking direct debits. I will be getting on to national express tomorrow to find out they find it acceptable to give my bank details to third party ripoff merchants.
A £22.70 bus ticket has now cost me over £50!!
The fraud department at the bank has been notified and I had to cancel my card.

3 novembre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Mr. Gardner,

We appreciate you informing us to your issue. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is an online shopping programme where members can earn up to 10% cashback at over 1000 leading online retailers. More details can be found at www.mytimerewards.co.uk

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

Thank you for providing details to locate your membership. However, we cannot find a membership using the information you gave to us. Please provide us another email address or your membership ID. If you do not know these details, we can search using other options: your UK postal code, the last four digits of the credit/debit card number that the charges appear on, and any other email address you may have and the name of any family member or friend who may have used your credit/debit card. Please send these details in an email to mary@mytimerewards.co.uk.

Alternatively, if you wish to speak with someone, you may call us in this number:

Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

I’ve read the reviews for this company…

I’ve read the reviews for this company online and people are calling them scammers - that’s not true, if you claim the reward back from the initial payment you’ve made it does say that you are agreeing to a monthly contract (which your free to leave at anytime) for £18 a month however you only have to make one purchase of any amount to one of their reward partners to claim your £18 monthly reward (so effectively the subscription is free) if you book alot of holidays/trips away it’s brilliant, booking.com and tui are reward partners and I’ve saved a significant amount this year by booking through mytimerewards. As soon as you request to transfer your funds to your bank they do and the moneys in your account within 10 days - usually faster. I am very happy with the company, they’re definitely not scams - people are just not properly looking at the terms and conditions.

28 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Ms. Chisholm,

We're thrilled to hear that you're enjoying the benefits of our programme! Thank you for your kind words, and rest assured, we're always working to make your experience even better.

We hope you'll keep using our programme to make greater savings on your online purchases.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

Mytimereward is an exceptional platform…

Mytimereward is an exceptional platform that truly enhances productivity and time management. The user interface is intuitive, making it easy to track tasks and set reminders. I particularly appreciate the customizable features, which allow me to tailor the experience to my specific needs. The analytics tools provide valuable insights into how I spend my time, helping me identify areas for improvement. Overall, mytimereward is a fantastic tool for anyone looking to boost their efficiency and stay organized. Highly recommend it!

18 octobre 2024
Avis spontané
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Réponse de Mytimerewards

Hello Wisdom,

Thank you for sharing your positive experience with our programme! We're dedicated to providing you with valuable savings opportunities, and your feedback reinforces our commitment to excellence.

We hope you'll keep using our programme so you may save more money while making online purchases.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

This is a scam!

This is a scam!
A fraudulent business, that steal money from your card.
They say they give you moneyback but transfers never goes through.

I didn't get any cash back in more than three months, but without saying one word about it, they have regularly charged my card.

One and a half months later:
I sent an email to mary at completesaving.co.uk, requesting to check and transfer the funds they say, on their website, they have to transfer. This was on 29th of October. Tweeks later, no reply and no money.

This is definitely a scam.

I will file complaints for these companies in Switzerland, where they are registered and in UK where they operate.

25 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Ms. Vieru,

We're grateful that you brought this matter to our attention. You can be assured that My Time Rewards generates significant cashback savings for its members.

My Time Rewards is an online shopping programme where members can earn up to 10% cashback at over one thousand leading online retailers. The website www.mytimerewards.co.uk contains further information.

The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.

Our records show that your £15 Welcome Reward and £18 Monthly Bonus was sent for payment on 2 October 2024 and this should have been transferred to the bank account currently registered in your Member Profile.

If you haven't received your reward yet, kindly send an email to mary@mytimerewards.co.uk so we can look into this further.


If you need further assistance, you can easily contact us in either of the following ways:
Free telephone from within the UK: 0800 731 9936
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

It’s amazing how much you can save…

It’s amazing how much you can save honestly everyone needs to take up this reward service

21 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Ms. Randhawa,

Your positive experience with My Time Rewards has made our day.

We hope you will continue to use our programme and get more savings with your online purchase.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

Good experience

This is a generous and genuine cashback site. As long as one reads the terms and conditions prior to signing up, there are no problems or surprises. Highly recommended.

1 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Valued Member,

We're thrilled to hear that your time spent with My Time Rewards was so rewarding. We appreciate the feedback very much; it really brightened our day!

We hope you'll keep using our programme to make greater savings on your online purchases.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

Good customer service & great benefits

7 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Ryn,

We're thrilled to hear that your time spent with My Time Rewards was so rewarding. We appreciate the feedback very much; it really brightened our day!

We're happy to hear that our team provided you with an excellent service. We'll make sure that they receive your feedback.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

Noté 5 sur 5 étoiles

Had a great experience

Had a great experience. Staffs are so kind and responsive.

7 octobre 2024
Avis spontané
Logo de Mytimerewards

Réponse de Mytimerewards

Hello Athi,

We're thrilled to hear that your time spent with My Time Rewards was so rewarding. We appreciate the feedback very much; it really brightened our day!

We're happy to hear that our team provided you with an excellent service. We'll make sure that they receive your feedback.

If you have any question, please contact our customer service centre in either of the following ways and one of our representatives will be happy to assist you.

Freephone number: 0800 731 9936
E-mail: customerservice@mytimerewards.co.uk
Hours of operation are Monday-Friday 8am-8pm and Saturday 9am-4pm

Kind Regards,
My Time Rewards

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