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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’d been putting off changing my name for years as it always sounded like a long and complicated process. NameSwitch completely changed that. The service is really easy to use - you input your... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service especially because I was having some issues with my passport which was totally my fault. However, Cecile kindly helped me and sorted it all out and within a few weeks I finally got m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m glad I opted to use NameSwitch. I chose the print package, received quickly. There is a lot of helpful information plus the necessary letters and forms needed for an efficient name change after ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend! Changing your name is an absolute minefield and I really didn't know quite where to start! NameSwitch is a great idea which guides you through the process. I went for the printed pa... Voir plus

L'entreprise a répondu


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4,7

Excellent

TrustScore 4.5 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

I’d been putting off changing my name…

I’d been putting off changing my name for years as it always sounded like a long and complicated process.

NameSwitch completely changed that. The service is really easy to use - you input your details once and it creates everything you need, along with clear instructions on what to do and in what order.

It saved me a huge amount of time and took away all the stress and uncertainty.

Such a simple idea, but genuinely so helpful. I’d definitely recommend it to anyone going through a name change.

23 avril 2026
Avis spontané
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Réponse : NameSwitch

That is so kind if you Emma!

We are thrilled to have been able to help you blitz through your NameSwitch and make it official, everywhere!

Wishing you all the best as your new chapter unfolds and thanks again for taking the time to leave a review.

Noté 5 sur 5 étoiles

Excellent service

Excellent service especially because I was having some issues with my passport which was totally my fault. However, Cecile kindly helped me and sorted it all out and within a few weeks I finally got my new passport. Thank you for all the help and amazing customer service. I have already recommended you!

31 mars 2026
Avis spontané
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Réponse : NameSwitch

Thank you so much Priya! It was our pleasure to have been able to help you. Our team will always go the extra mile to assist in more complicated cases and we are thrilled you found the service helpful. Thank you for recommending us and for taking the time to leave such a lovely review!

Noté 5 sur 5 étoiles

Highly recommend!

Highly recommend!
Changing your name is an absolute minefield and I really didn't know quite where to start! NameSwitch is a great idea which guides you through the process. I went for the printed package which I thought was very good and they were very efficient in sending me all the details. It's still a bit complicated as every organisation wants something slightly different and I still had to print a couple of things myself but overall I would definitely recommend the service. Thank you!

1 décembre 2025
Avis spontané
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Réponse : NameSwitch

Thank you so much Amanda! We are thrilled to have been able to help you with your name change and wish you all the best as your new chapter continues to unfold!

Noté 5 sur 5 étoiles

Highly recommend


Their customer service is brilliant. Such a great idea and takes away some of the stress and organisation of charging your name. Really helpful when I had a query and very quick delivery of our packs!

24 février 2026
Avis spontané
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Réponse : NameSwitch

Thank you so much Beth! We are thrilled you found the service helpful and wish you both all the best for your upcoming life chapter!

Noté 5 sur 5 étoiles

Saved hours of admin!

I’m glad I opted to use NameSwitch. I chose the print package, received quickly. There is a lot of helpful information plus the necessary letters and forms needed for an efficient name change after marriage. This has saved potentially hours of admin! Highly recommended 🙂

23 février 2026
Avis spontané
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Réponse : NameSwitch

Why thank you so much Kathryn! It was a pleasure to have been able to help you with your name change journey and we are thrilled you found it so helpful!

Noté 5 sur 5 étoiles

Easy and supportive

I’ll never regret choosing Name Switch to help change my name by deed poll after I got married. The entire process with Name Swtich was so easy, plus when I ran into difficulty changing my name with some organisations, the team at Name Switch were right there with me. They added their voice to my complaint and were a great support. I’d recommend anyone wanting to change their name by deed poll to choose Name Switch.

22 juillet 2025
Avis spontané
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Réponse : NameSwitch

Thank you so much Fiona for taking the time to share your experience with others! Whilst it is rare to come across obstacles with a name change it can sometimes happen when company policies become muddled. We will always work alongside any customers who experience issues and work to find solutions to overcome them. Wishing you all the best as your next chapter unfolds, warm wishes, team NameSwitch.

Noté 5 sur 5 étoiles

Organised the process and made it much…

Organised the process and made it much less daunting.
Thank you name switch , i really didn’t know where to start . The process super organised and made it so much less daunting.
I would definitely recommend using name switch . Very responsive team , thank you .

14 février 2026
Avis spontané
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Réponse : NameSwitch

Thank you so much Helen! We are so happy you found the service helpful and wish you all the best as your new chapter unfolds. Thank you for taking the time to share your experience we really appreciate it.

Noté 5 sur 5 étoiles

Great company

Great company, very professional, great value for money, highly recommend.
Very professional, very quick, high quality, very pleased.
Fantastic service, quick, easy, great communication, super professional looking letters and all the relevant forms included has saved me so much time, well worth the price.

12 janvier 2026
Avis spontané
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Réponse : NameSwitch

Thank you so much Nicky! We are thrilled you found the service so helpful and are very touched by your kind words. All the best as your new chapter unfolds.

Noté 5 sur 5 étoiles

NameSwitch are fantastic

NameSwitch were fantastic from start to finish, they made the whole process simple and efficient. I would highly recommend the service which made changing my name a breeze and I now wonder why I had put it off for so long!

12 janvier 2026
Avis spontané
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Réponse : NameSwitch

Why thank you so much Louise for taking the time to share your experience with others! We are thrilled you found the service so smooth and helpful and wish you all the best as your new chapter unfolds. Thanks again!

Noté 5 sur 5 étoiles

Absolutely worth every penny

Personal support and guidance and detailed assistance with each company's different processes. Absolutely worth the money. I'd recommend. It's a headache but NameSwitch made it a mild bearable one rather than a migraine!

21 novembre 2025
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Réponse : NameSwitch

Thank you so much for taking the time to leave a review and share your experience with others. So glad you found the service to be worth the investment and we were able to get you as close to the finish line as possible.

Wishing you all the best as your new chapter unfolds Shelina!

Noté 5 sur 5 étoiles

The best service!

The best service!
I was expecting this to be complicated and time-consuming, but it couldn’t have been more straightforward. The team are super helpful and really responsive. I used them to carry out my deed poll name change, and then had to go back to them when I lost my original certificates. Both experiences were seamless. I highly recommend.

18 novembre 2025
Avis spontané
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Réponse : NameSwitch

Thank you so much for taking the time to leave a review and share your experience with others. We are thrilled that you found both the service and the team to be helpful - that is our entire aim and it makes us happy to know that this is valued.

Wishing you all the best as your new chapter continues to unfold and thanks again Alison!

Noté 5 sur 5 étoiles

Fantastic experience!

The girls at NS were polite, friendly, helpful, efficient, professional and resolved my questions immediately. This was a quick and painless process. Would thoroughly recommend this service!

Thank you.

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service, saved me so much time and effort!

This service was simple and easy to use.

Name Switch saved me a lot of time by doing all the research for me, providing links and forms I needed to change my name quickly. Especially as they say, the average person has to change their name with about 24 institutions - each having slightly different requirements.

It was great to receive email updates on my purchase and I didn't need to contact them for anything further.

I got the printed version, which includes the Passport and DVLA forms along with various letters other forms (which they partially completed) and still had access to the online version which was brilliant for instant access to the links provided as most places now have an online route to name change.

For the supermarkets and store cards they also have a handy guide to help with these.

Instructions were clear and I've already been recommending Name Switch to others.

15 octobre 2025
Avis spontané
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Réponse : NameSwitch

Thank you so much for taking the time to share your experience of the NameSwitch service! We are thrilled that you found it so helpful and that you have everything you need to fast track to your new name!

We don't cover all store/loyalty cards as there are literally thousands of them. We do have a guide on the key ones though which you may find helpful: https://www.nameswitch.co.uk/guide/guide-to-loyalty-cards/

Wishing you all the best as your new chapter unfolds!

Noté 5 sur 5 étoiles

Super helpful

My account expired after 6 months but someone really helpful helped me via chat to recover it all. Super speedy and friendly.

6 octobre 2025
Avis spontané
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Réponse : NameSwitch

It was our pleasure to be able to help Amy! We get that life can move at quite a pace. Personal information you entrust with us is automatically deleted after 6 months from account creation. Whilst we couldn't regenerate your order we were happy to help you to recreate one in just a few minutes - at no extra charge. We are a fair bunch here and always happy to help!

Noté 5 sur 5 étoiles

A most brilliant service

A most brilliant service! The service is highly professional, efficient and organised. NameSwitch has saved me hours upon hours of time which I am truly grateful for. A daunting task and where do you start? Instructions are provided at the outset when collecting all the information you need for the process such as house title deed reference numbers. On arrival the pack is highly organised. Good quality paper is used for the letters. Very clear instructions with email addresses and phone numbers. I teach English. The letters are very well written leaving spaces for dates and signatures. It was a great help to have the required contents listed at the base of each letter. Such a help to me as each one wanted different items. Land Registry returned my marriage certificate and without me including a SAE! For each letter if a particular form was required as well as the marriage certificate NameSwitch included it. Such a relief! I just have one suggestion and I know it would not work! To have addressed envelopes in the pack. That was the part my 'new' husband had to complete! A very 'BIG' thank you for saving me an awful lot of time!

14 septembre 2025
Avis spontané
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Réponse : NameSwitch

What an incredible review to receive Louise!

We are so thankful to you for taking the time to share your experience and super thrilled that you found the service to be so valuable!

We have explored the envelope + stamps option and ruled out as it brings the overall costs of package too high. We can explore including it as an optional add-on.... something for us to look into!

Wishing you every happiness as your next chapter unfolds from all of us at team NameSwitch!

Noté 5 sur 5 étoiles

Top-notch, professional, warm and friendly service, with a quality product

I cannot recommend this service highly enough. A few years ago I experienced a very long, tedious, frustrating and stressful time when I reverted back to my maiden name following a divorce. The paperwork was repetitive and the expenses kept rising. When my daughter expressed a desire to follow suit, desperate to shed her father's last name, I dreaded her facing the same. As her 21st birthday approached, I decided to bite the bullet and began researching...then I discovered NameSwitch!!
NamesSwitch promised to take all the stress and multiple expenses away, and I can quite honestly say - they're as good as their word! The communication is excellent, they keep customer service as a top priority; one of the team is always there with a prompt reply or a piece of advice or support...even a warm and friendly comment to ease the process along.
I wanted to buy the Premium Pack for my daughter's birthday and they advised how I could purchase beforehand and keep it secret to surprise her on her birthday. She was thrilled to bits when, on her special day, I forwarded her the email for her NameSwitch.
The quality of the pack is also excellent. She has just recently received it very promptly in the post after she input the checklist of paperwork digitally. She was so excited thumbing through the Deed Poll and contacting the witness to sign it to start the process.
The NameSwitch team have kept it touch after purchase and promise to be there until the end of the process to support us if needed.
The NameSwitch team provide such a top-notch, professional and yet warm and friendly service. You feel in safe hands. Knowing it all comes from the CEO's own experience of a nightmare change of name to which I relate, makes it a sincere and genuine attempt to ease you through what would otherwise be a tough and stressful challenge. Thank you to all the team at NameSwitch.

12 septembre 2025
Avis spontané
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Réponse : NameSwitch

Thank you so much Lesley! It's reviews like this that really make us proud of the service that we have built and that the care and attention from our special, handpicked team is valued. We wish your daughter all the very best as her new chapter unfolds and thank you again for taking the time to leave such a detailed and thoughtful review.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service! The customer support was fast, friendly and incredibly helpful. They solved my issue with care and professionalism. Truly impressed!

11 septembre 2025
Avis spontané
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Réponse : NameSwitch

Why thank you Janet! We were happy to help you and thrilled you have found our service hits the spot. Wishing you all the best as your new chapter unfolds!

Noté 5 sur 5 étoiles

A daunting decision made so much easier!

I selected the deed poll premium package as I divorced 20 years ago but my daughter has just got married and taken her husband’s surname. My decision to return to my maiden name was supported by the feedback from NameSwitch, and the package I had decided on.

26 août 2025
Avis spontané
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Réponse : NameSwitch

Thank you so much for taking the time to share your experience Angie, we were delighted to have been able to help you on your name change journey and wish you all the best as your next chapter unfolds.

Noté 5 sur 5 étoiles

Brilliant company

I couldn’t recommend name switch higher! I contacted them feeling completely overwhelmed and distressed with trying to change my name on my driving license, which had expired and they refused to accept my divorce acknowledgment as they no longer issue a certificate. They also wouldn’t accept my prior id as it was in my married name. Name switch made it effortless and completely took control for me. I wouldn’t hesitate to use them again or recommend them to anyone. Thank you so much.

15 mai 2025
Avis spontané
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Réponse : NameSwitch

Why thank you Hanna for your kind review!

It can be incredibly frustrating when processes are disconnected. Final Orders are not longer sent as hard copies, stamped by the court (which would be deemed and original). Instead they are emailed and even though they should be accepted by government bodies & companies (such as HM Passport Office & DVLA) in reality, print outs are rejected.
We are thrilled to have been able to help you navigate through it and reclaim your maiden name. All the best as your new chapter continues to unfold and thanks again for taking the time to leave a review!

Noté 5 sur 5 étoiles

Brilliant Service!

If I could give more than 5 stars I certainly would. Nameswitch made everything so much easier with changing my name after getting married. I had actually not even thought about half of the places they had as options for name changes! So thank you so much for being life savers ☺️

1 juillet 2025
Avis spontané
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Réponse : NameSwitch

Well what an incredible review to receive! Thank you so much Megan we are so thrilled to have made it all easier for you so you can enjoy newlywed bliss!

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