James was very helpful with my query and apologetic for the mess up with the dvsa. Friendly and dealt with my concerns quickly and efficiently. Great customer service and even a follow up email confir... Voir plus
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Lisez les avis des autres
Paul was an amazing instructor, very good at explaining and talking through in a calm and kind manner. I passed with Paul and really would recommend him as an instructor. Thank you paul ☺️
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Although I have had some grievances with national intensive in general with things being very complicated. The wonderful Emma has been one of the people that has kept me feeling like I could still rel... Voir plus
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Mohammed was absolutely incredible at getting my daughter ready for her driving test. Such a friendly guy who put my daughter at ease from the start. She passed first time with not even one minor whic... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.
Our Aim
Écrit par l'entreprise
- We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.
100% Refund Guarantee
Book with confidence
If we fail to allocate a driving instructor within 45 days of making the booking you would be entitled to a refund.
Coordonnées de contact
Cheadle Place, Stockport Road, Cheadle Point, Cheadle, SK8 2JX , Manchester, Royaume-Uni
- 0161 204 3790
- office@nationalintensive.com
- www.nationalintensive.com
£5 Per Hour Off Any Intensive Course
4,3
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Absolute joke of a company
Absolute joke of a company. Despite the lack of comms and unable to get hold of people to speak with, my daughter turned up for test today and the instructors car had no MOT, so couldn’t sit test.
21 juillet 2026
Avis spontané
Réponse de National Intensive
We're very sorry to hear about your daughter's experience and apologise for the disappointment and inconvenience this has caused.
Unfortunately, we're unable to identify your booking from this review alone. If you could provide your course ID or the email address used to make the booking, we'll be able to locate your file and investigate further.
Please contact our office as soon as possible. We will liaise directly with the ADI regarding the situation, as it is the instructor's responsibility to ensure their vehicle meets all legal requirements, including having a valid MOT.
We are confident that the ADI will do everything they can to have the test rebooked at their own expense. Please get in touch with our office so we can assist you in resolving this as quickly as possible.
Regards
NI Team
I spoke to Yad
I spoke to Yad, today and he was very knowledgeable on the UK driving system and how to go forward and book a driving test. He gave me all the information that I needed to help my daughter on her way to passing her driving test next year. Totally recommend Yad as he seems a very knowledgeable and professional person.
21 juillet 2026
Avis spontané
Réponse de National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Fantastic service
Fantastic service. Easy to contact if you are in doubt about anything. Highly recommendedb
20 juillet 2026
Réponse de National Intensive
Hello Eileen,
Many thanks for your great feedback, much appreciated.
Regards,
National Intensive
Thank you James!
I had a brief issue getting into contact with my driving instructor, however James from National Intensive helped get me into contact and also assured me other arrangements could be made in time before my test if the worse came to worse and I couldnt reach my instructor which massively helped.
Thank you James , Appreciate the Help!
17 juillet 2026
Avis spontané
Réponse de National Intensive
Hello Danny,
Many thanks for your feedback, much appreciated. We will pass this on to James for you.
Regards,
National Intensive
Réponse de National Intensive
Hello Tom.
We really appreciate your feedback.
Kind regards,
National Intensive.
Amazing instructor
Amazing instructor, understanding, patient and really nice person.
I would definitely recommend it.
Easy booking process.
Instructor Alan
18 juillet 2026
Réponse de National Intensive
Hello Catarina,
We really appreciate your feedback.
Kind regards,
National Intensive.
Yad- explained well
Yad- explained well, delivered the presentation well, and is a credit to your company.
18 juillet 2026
Réponse de National Intensive
Hello
Many thanks for your feedback, much appreciated. We always go above and beyond to ensure all our pupils are satisfied and we are glad to hear you are.
Regards,
National Intensive.
I spoke to someone called Emma who was…
I spoke to someone called Emma who was immediately able to resolve the issue I was having and getting me the information I needed. She was extremely quick and helpful.
17 juillet 2026
Réponse de National Intensive
Thank you so much for your fantastic 5-star review, Rob!
We're delighted to hear that Emma was able to resolve your issue so quickly and provide the information you needed. We'll be sure to pass your kind feedback on to her—it will mean a lot to know her helpful and efficient service made such a positive impression.
We really appreciate you taking the time to share your experience, and we wish you all the best with your driving journey!
Regards
NI Team
Yad was soo helpful and gave me so much…
Yad was soo helpful and gave me so much information and encouragement!
16 juillet 2026
Avis spontané
Réponse de National Intensive
Hi there,
We really appreciate your feedback and are thrilled that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
The company I booked with is great they…
The company I booked with is great they found me a driving instructer and booked my test date and was able to get me an earlier one when one came available ( my choice) My instructer (Paul) was extremely good, he was very calm and polite and always talked me through everything that I was doing wrong not only by words but would show me on his iPad how I should correct anything so I totally understood and would go back again until I got it right until I was confident and comfortable at it. I passed first time doing this crash course.
16 juillet 2026
Réponse de National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Réponse de National Intensive
Hello
Many thanks for your review. Much appreciated, we are glad to hear you are happy. All of our staff work hard to go above and beyond and we are happy that you are satisfied.
Regards,
National Intensive.
yad was an amazing help
14 juillet 2026
Avis spontané
Réponse de National Intensive
Hello
Many thanks for your feedback, much appreciated. We are glad to hear you are happy.
Regards,
National Intensive.
Had a great experience with Phil in…
Had a great experience with Phil in Plymouth, I had never drove in Plymouth and was very nervous. He made me feel confident in my ability and stop second guessing myself. I passed thanks to him!!
14 juillet 2026
Réponse de National Intensive
Hello Josy,
We really appreciate your feedback.
Congratulations on passing your test!!
Kind regards,
National Intensive.
Great experience
I had a call today with Yad
He was very informative, friendly and helpful! Answered all the questions, gave great recommendations and made me feel confident in my next steps!
Thank you very much Yad!
14 juillet 2026
Avis spontané
Réponse de National Intensive
Hi Andrew
Thanks for the feedback.
We look forward to speaking with you again soon.
Regards
National Intensive
Fantastic start
Stephanie was really approachable and i booked the lesson for my daughter with ease. My Daughter really enjoyed her first lesson, she can't wait for her second!
12 juillet 2026
Avis spontané
Réponse de National Intensive
Thank you so much for your wonderful review! We're delighted to hear that the Instructor was so approachable and made the booking process easy for you. It's fantastic to know your daughter enjoyed her first lesson and is already looking forward to her second. We'll be sure to pass your kind words on to Adi. We look forward to seeing your daughter again soon!
regards
NI Team
Rachel was amazing!!
13 juillet 2026
Avis spontané
Réponse de National Intensive
Thank you so much for your kind words, Harith! We're delighted to hear you had such a positive experience with Rachel. We'll be sure to pass along your wonderful feedback to her. We really appreciate you taking the time to leave us a 5-star review and look forward to supporting you again in the future!
Regards
NI Team
Excellent instructor who was both…
Excellent instructor who was both friendly and professional, giving good lessons and proper road knowledge.
13 juillet 2026
Réponse de National Intensive
Hello Shay,
Thank you so much for your feedback. We will pass this onto the team.
Regards,
National intensive
Kind regards,
National Intensive.
Réponse de National Intensive
Hello,
Thank you so much for your feedback. We will pass this onto Katie for you.
Regards,
National intensive
Kind regards,
National Intensive.
Great driving company to book with…
Great driving company to book with overall
2names in particular
My driving instructor salim has massively helped me gain confidence driving and enhanced my knowledge and given me amazing tips to make driving easier
2nd from national intensive Emma who helped massively with online issues and how to assist on sorting out my driving test .
Many thanks to both for their contributions
13 juillet 2026
Avis spontané
Réponse de National Intensive
Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with National Intensive.
We'll be sure to pass your kind words on to Salim and Emma. It's wonderful to hear that Salim helped build your confidence behind the wheel and shared valuable tips to make driving easier, and that Emma was able to assist you with your online queries and driving test arrangements.
We really appreciate your feedback and wish you all the very best with your driving. Safe travels! 🚗
Regards
NI Team
Dont go to national intensive guys for…
Dont go to national intensive guys for your driving course ive just been robbed woth £1400 for a driving course. The instructor somina butt was turning up late didnt get intouch till a week before my test didnt complete my hrs i got took into my test only to fail. She cancelled days she was meant to come and didnt arrive she was taking her dinner breaks in my hrs sitting eating in the car she was constantly on her phone whilst she was leant to be teaching me i was just driving aimlessly around the roads when she did arrive she was late she was meant to do 4 hrs a day with but i was lucky getting two from her each day honestly i just feel robbed by national intensive please if your thinking of going with this company please dont because they just scam you out your money and even when you get in touch no one answers the phone you dont get your money back i paid for 25 hrs that wernt even completed.... the response ive just got is all lies by national intensive i did contact them my instructor was not professional at all guys its a scam
10 juillet 2026
Avis spontané
Réponse de National Intensive
Edit: Our records show that you did not contact us at any point during your course to raise any concerns. We have no record of any calls or emails from you while your lessons were taking place. The first contact we received was after your driving test on 10 July, which was unfortunately unsuccessful, when you submitted a complaint. Had these concerns been raised during your course, we would have had the opportunity to investigate and address them before your test.
We also have evidence confirming that, after your test, you asked the same instructor to take you to your next driving test in October. This is inconsistent with the allegations now being made in your review.
Based on the evidence available to us, it appears you do not have the full facts of the situation. We have documented evidence confirming that Hayley thanked her instructor following the test and requested to continue lessons with her, despite the course having been completed. This is inconsistent with the allegations made in this review and does not support the claims being presented.
edit-Update: Since posting this review, we have received evidence from your instructor showing that, after your driving test, you asked her to take you to your next test appointment. In the same messages, you thanked her for her help and expressed how much you appreciated her.
These messages are clearly inconsistent with the allegations made in your review and call into question the accuracy of the claims you have published.
We remain happy to investigate any genuine concerns supported by evidence, but we also have a responsibility to respond where public statements are contradicted by the documented communication available to us.
We're sorry to hear you're dissatisfied with your experience. However, we've reviewed your booking history and can confirm that at no point during your course did you contact National Intensive to raise any concerns about your instructor, lesson duration, or the service you were receiving. Had you done so, we would have investigated the matter immediately and worked with you to resolve any genuine issues before your driving test.
This is the first time these allegations have been brought to our attention, and they have only been raised after your driving test had already taken place. We take customer feedback seriously and are always happy to intervene where concerns are reported during a course, but we cannot address issues that are never made known to us at the time.
We also note your claim that no one answers our phones. This is incorrect. We do not operate a voicemail service. All calls are answered by our customer service team, with callers remaining in the queue until the next available advisor is free.
If you would like us to investigate your concerns further, please contact us directly with your booking details so we can review the matter in full.
Regards
NI Team
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