Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two... Voir plus
Établissement
Changer d'établissementOne Tram Yard, Walcot Street, BA1 5BD Bath, Somerset, GB
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Lisez les avis des autres
The Bath store is terrific. The staff have been wonderful. Helpful, friendly and knowledgable, in particular Catherine and Hayley. We called in to get a flavour of their dining tables & chairs. The t... Voir plus
L'entreprise a répondu
I attended an abstract landscape painting workshop hosted at Neptune Bath. I thoroughly enjoyed the whole event - Laura Richards the artist was so friendly, she put everyone at ease and was so encoura... Voir plus
L'entreprise a répondu
Had a great visit to the Neptune store in Bath today & fabulous service from Catherine, Izzy & Alys. They were super welcoming & knowledgeable, pointing out amazing design features we had missed. Th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Accessoires de meubles
- Décorateur d'intérieur
- Magasin de matériel de cuisine
- Magasin de meubles de salon
- Magasin de mobilier de jardin
À propos de Neptune - Bath
Écrit par l'entreprise
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Coordonnées de contact
One Tram Yard, Walcot Street, BA1 5BD, Bath, Somerset, Royaume-Uni
- 01225 465301
4,9
Excellent
315 avis
Demande des avis aux clients
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Alfi and Josh were excellent
Alfi and Josh were excellent. Products delivered with care and packaging taken away! Great service
29 septembre 2026
Avis spontané
Réponse de Neptune - Bath
Thank you so much for your lovely review. We are so pleased you are happy with everything. It really matters to us. Please don’t hesitate to come back to us if you need anything else in future.
Kindest regards
Catherine & the team
Neptune informed me several days after…
Neptune informed me several days after purchase who would be delivering my order. After that the courier got in touch to give me approximate time of delivery. Arrived in excellent condition and thrilled with the rug.
10 septembre 2026
Very pleased with table and Jason and…
Very pleased with table and Jason and Paul’s delivery service, great
9 septembre 2026
Avis spontané
Great service from Delivery team Ryan…
Great service from Delivery team Ryan and Chris.
4 septembre 2026
Avis spontané
Good swift delivery
Good swift delivery , it would have been better if my local bath store had one on show . Whilst I appreciate that all product cannot be in the showroom, it would have been helpful if they could have the stock in the stockroom so we could see it there and then.
11 août 2026
Alys and the staff were very helpful in…
Alys and the staff were very helpful in carefully wrapping our item from the ex-display sale. It was a great service!
1 août 2026
Avis spontané
Réponse de Neptune - Bath
Hi Duncan, thank you so much for your lovely feedback! I’ll be sure to pass this on to Alys and the team. We hope you enjoy your new piece!
Mia & The Bath Team
Lovely table and excellent delivery by…
Lovely table and excellent delivery by Kieran and Jason.
5 août 2026
Avis spontané
Just taken delivery of a second Neptune…
Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two console tables and several other items and love the quality of the product having bought items now over 7/8 years. Whilst it’s good to mix things up Neptune is my safe place and core furniture.
6 août 2026
Avis spontané
Bought an extra Tilbury dining chair to…
Bought an extra Tilbury dining chair to match a set bought previously. Great quality and looks good.
Delivery team, Lee and Craig, were great.
22 juillet 2026
Avis spontané
The two guys that came to deliver my…
The two guys that came to deliver my sofa were really polite ,& got the job done really quickly.
Thank you Craig and Lee .
And the staff in store were delightful.
22 juillet 2026
Avis spontané
The Longmeadow sofas look amazing and…
The Longmeadow sofas look amazing and we appreciated the efficient and friendly delivery service from Callum and Jason.
23 juillet 2026
Avis spontané
What a truly inspiring store
What a truly inspiring store! Makes me want to change everything in my house. Big thanks to Mia and Ellie who were both super friendly and helpful.
22 juillet 2026
Avis spontané
Réponse de Neptune - Bath
Thank you so much for your lovely feedback! We're delighted you found the store inspiring. I'll be sure to pass your kind words on to Ellie. They'll mean a lot to both of us.
We hope to welcome you back again soon!
Mia & The Bath Team
Réponse de Neptune - Bath
Hi Lisa,
Thank you so much for your kind words! We look forward to seeing you again soon!
Mia & The Bath Team
Provenist
Delicious lunch at the Provenist cafe, followed by shopping at Neptune. Such beautiful designs and furniture. Helpful staff and enjoyed a complimentary Pimm’s!
4 juillet 2026
Avis spontané
Réponse de Neptune - Bath
Thank you for your wonderful feedback! We're so pleased you enjoyed a delicious lunch and found our designs beautiful. It's great to hear our staff were helpful and that you enjoyed the complimentary Pimm's!
Many thanks
Bath team
Beautiful shop and very friendly staff
Beautiful shop and very friendly staff. We had a free glass of Pimms which was very welcome!
4 juillet 2026
Avis spontané
Réponse de Neptune - Bath
Thank you so much for your lovely review! We are so pleased you enjoyed your visit to our shop and appreciated the friendly staff and the refreshing Pimms. We were celebrating Wimbledon but often have events on so we hope to welcome you back again soon.
Many thanks
Catherine & the team in Bath
The Bath store is terrific
The Bath store is terrific. The staff have been wonderful. Helpful, friendly and knowledgable, in particular Catherine and Hayley.
We called in to get a flavour of their dining tables & chairs. The team were incredibly helpful and patient with us. We will definitely go back and buy from Neptune…again! (We bought the dining table & chairs!).Everything is such high quality, beautifully finished & beautifully presented. Many thanks Neptune team!
4 juillet 2026
Avis spontané
Réponse de Neptune - Bath
Thank you so much for your review! We're absolutely delighted that you enjoyed visiting us here in the Bath store. We are so glad you love Neptune products, we do too! Your choice of table, chairs and barstools will be a stunning addition. It was such a pleasure to meet you both. We look forward to welcoming you back again soon! Please do send us some photos of them in place.
Many thanks
Catherine & the team in Bath
We were on holiday in Bath and visited…
We were on holiday in Bath and visited a coffee shop attached to Neptune show room.Great coffee and avocado on toast, would highly recommend!
We decided to visit the Neptune showroom whilst we were there and were greeted by Catherine , who was amazing and very passionate and knowledgeable about the furniture and services they provided.Catherine provided us with samples and booklets to take away.We were extremely impressed with the quality and service we will be visiting the York showroom to place an order as they are our nearest showroom.
Thanks Catherine amazing customer service 😊
12 juin 2026
Avis spontané
Réponse de Neptune - Bath
Thank you so much for your lovely review. It was such a pleasure to meet you both. I'm so glad you had such a lovely time visiting Bath, our store and cafe. I'm sure you will find everything you are looking for in our York showroom; Caroline and the team are wonderful. Please do visit us again if you come back to Bath.
Kind regards
Catherine & the team in Bath
Had a great visit to the Neptune store…
Had a great visit to the Neptune store in Bath today & fabulous service from Catherine, Izzy & Alys. They were super welcoming & knowledgeable, pointing out amazing design features we had missed. The store was beautiful as always, great for getting inspiration & the cafe was lovely also with great outdoor seating. We’ll definitely be back soon.
13 juin 2026
Avis spontané
Réponse de Neptune - Bath
Thank you so much for taking the time to write the review. We do love working here and as a team feel lucky to have such a beautiful store and cafe. So glad you will be coming back soon, we look forward to seeing you.
Kind regards
Catherine & the team in Bath
Wonderful Design Team, thank you Ellie!
Beautiful store. Popped in and was helped by one of the design team who was absolutely brilliant, Ellie. She was so warm, knowledgeable and friendly, nothing was too much trouble. Incredibly grateful for her help and expertise, will be back!
8 juin 2026
Avis spontané
Réponse de Neptune - Bath
What a lovely review, thank you so much! We are incredibly grateful that you took the time to share your experience. Our team really love designing and Ellie does have a beautiful way about her so I'm so glad you enjoyed your time here. We look forward to seeing you again soon.
Kind regards
Catherine & the team in Bath
The Overton
Hi Alannah,
My delivery arrived today and I just wanted to tell you how happy I am with my purchase from your store.
I was concerned I may have made a rash decision whilst on holiday in Bath, but on unwrapping and seeing the artwork, the Overton, balanced against my living room wall I am delighted!
The delivery drivers were great, they called to give me advance notice of arrival and the young man who carried the purchase in - it was very large - was lovely, a really pleasant young man!
12 juin 2026
Avis spontané
Réponse de Neptune - Bath
We are so pleased to hear how delighted you are with your artwork and that it looks wonderful in your home. We appreciate you sharing your positive experience with our delivery team as well. Thank you for your wonderful feedback!
Kind regards
Catherine & the team in Bath
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