Any & Zea were so friendly and helpful when delivering our sofas. They were super careful and cautious when bringing the products into our property. Great service 👍
L'entreprise a répondu
Frankland Road, SN5 8YG Swindon, Freshbrook, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Any & Zea were so friendly and helpful when delivering our sofas. They were super careful and cautious when bringing the products into our property. Great service 👍
L'entreprise a répondu
Love the Matilda chairs I bought, they are exactly as you describe. The 2 delivery chaps went over and above to deliver and put in place. When they first arrived they could not find my chairs but afte... Voir plus
L'entreprise a répondu
I had a furniture delivery today which was several large boxes and the delivery drivers Alfie and Josh were amazing very helpful and super friendly. Thank you.
L'entreprise a répondu
Had our kitchen delivered this morning by Ant and Lea. Great guys, friendly, helpful, considerate and quick. All in boxes at the moment so can’t comment on the finished product, but delivery experienc... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Frankland Road, SN5 8YG, Swindon, Freshbrook, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Any & Zea were so friendly and helpful when delivering our sofas. They were super careful and cautious when bringing the products into our property. Great service 👍

Réponse de Neptune - Swindon
I had a furniture delivery today which was several large boxes and the delivery drivers Alfie and Josh were amazing very helpful and super friendly. Thank you.

Réponse de Neptune - Swindon
Kieran and Jason delivers today and we're most helpful. Fast and efficient they had the unit in place quickly and unobtrusively.

Réponse de Neptune - Swindon
Initially wrote a good review but come back to change it. Spent circa £2700 on shiplap some boards were cracked some warped ended up having to nail some to the frame behind most are glued. I did not want to see nails. Some I threw away TURNS OUT i am now 5 boards short. Spoke to Neptune to get a goodwill replacement. They declined! I also spent £2700 on a table and chairs with them earlier this year. Rewally poor service!

Réponse de Neptune - Swindon
Love the Matilda chairs I bought, they are exactly as you describe. The 2 delivery chaps went over and above to deliver and put in place. When they first arrived they could not find my chairs but after delivering a mother load further on they found my chairs, they turned around and returned to my home to fulfil the delivery within the hour. So helpful, friendly and extremely professional.

Réponse de Neptune - Swindon
We recently purchased the Chichester chest of drawers (Tall) and they just great. They fit our alcove perfectly and are of the very best quality. They’re not a light product but it was no trouble for the delivery driver Shane and co. Thanks Neptune.

Réponse de Neptune - Swindon
We visited the Swindon Outlet store today. We found it to be a lovely experience with a lovely range of furniture and accessories. Shame the cafe isn’t open on a Saturday
Apologies Neptune I didn’t realise I had given you a one star ! I have amended to a 4 star

Réponse de Neptune - Swindon
Just received delivery of a sofa
The guys were very professional and courteous .
Fantastic
A credit to the company

Réponse de Neptune - Swindon
Unfortunately my double basin vanity bathroom unit was delivered to the wrong floor in my home and upside down which meant the two sinks dropped out damaging them. Worst still after sending an email a few days ago I still have had no response from anyone at Neptune. Not the usual first class service I receive from Neptune.

Réponse de Neptune - Swindon
I have been interested in the Neptune Harrington range. I spoke with Elizabeth on the telephone who was very knowledgeable and helpful,thanks to her advice I shall be making a purchase soon.

Réponse de Neptune - Swindon
Spoke with Elizabeth on the phone earlier today, she was incredibly helpful and informative helping me to make a decision! Great customer service:)

Réponse de Neptune - Swindon
Had our kitchen delivered this morning by Ant and Lea. Great guys, friendly, helpful, considerate and quick. All in boxes at the moment so can’t comment on the finished product, but delivery experience and information was spot on. Thanks guys.

Réponse de Neptune - Swindon
I have visited Neptune & Neptune Outlet many times. The showroom is like a big hug that makes me smile every time I go in! The staff are incredible and very welcoming! Everything I have purchased has been brilliant and such a high standard! The cafe is worth a visit too… the food is lovely 👌🏼

Réponse de Neptune - Swindon
I love going to the Swindon store for a look around and lunch.
The staff are so friendly and welcoming and my pup even got treats, he was very happy!

Réponse de Neptune - Swindon
Lovely products throughout, and the outlet is well worth a visit. The service is fantastic, with staff who are friendly and highly knowledgeable about all the products. The café is a beautiful spot to enjoy lunch, making the whole experience even better. I would definitely recommend a visit.

Réponse de Neptune - Swindon
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.