New Homes Law Avis 

The team at New Homes Law handling our first home purchase, led by Kerry O’Sullivan, were excellent. I particularly appreciated the ease with which I could call Kerry about the progress of the purchase, along with her willingness to answer questions. This was highly reassuring as a first time buyer. Charlotte Parker and Reuben Gavrila were also great. I was impressed with the seamlessness of the team, who picked up tasks from each other when colleagues were on leave. This made for a smooth transaction. I would not hesitate to recommend Kerry and colleagues.

Sonia and the New Homes Law team have been fantastic to work with. They understand the importance of delivering on timescales, communicate exceptionally well and always provide a professional service to our purchasers. We look forward to continuing our relationship with them.

Perfect transaction to completion. No issues. Clear and precise.

Following my property purchase, I complained to the Legal Ombudsman about New Homes Law's poor service, communication and repeated broken promises. The firm agreed, through the Legal Ombudsman, to pay me £200 in settlement. I provided my bank details on 25 June and, at the firm’s insistence, signed a statement confirming the complaint was 'dismissed', not 'settled' and 'upheld' - terms used by the ombudsman. Despite this, the agreed payment was not made within the 14-day timeframe set by the Legal Ombudsman. After I had to chase both the firm and the Legal Ombudsman, the firm contacted me again to reconfirm my bank details, despite already having them. Payment was still not made on time, over one week later.
In my experience, the way the settlement itself was handled reflected the same poor communication and unnecessary delays that led to my original complaint. While the compensation was eventually agreed, I was disappointed that I had to continue chasing the firm even after the Legal Ombudsman became involved.

I had an excellent experience with Kerry O’Sullivan and her team. They handled my remortgage efficiently and made the entire process smooth and stress-free. Communication was prompt throughout, and they were always quick to respond to any questions I had. Their professionalism, efficiency, and attention to detail gave me confidence every step of the way. I would highly recommend Kerry and her team to anyone looking for reliable and excellent conveyancing services.

I had an excellent experience with the team throughout my house purchase. They were professional, responsive, and kept me informed every step of the way. Any questions I had were answered promptly, and the whole process was handled efficiently, making what could have been a stressful experience much smoother. I really appreciated their support and would highly recommend them to anyone looking for a reliable and professional solicitor.

The team from New Homes Law is exceptional especially Grace C and Jake.

They made sure I understand every detail about the process and most importantly always timely with update.

I recommend them for excellence.

Very professional service and the staff are very polite and helpful. I would highly recommend this company.
Robert Green.

I had an urgent query from an old case which Lucia found extremely quickly and replied to me with. She went above and beyond, was very helpful & it was most appreciated!

New Homes Law represented me in buying my new build shared ownership home- I honestly cannot fault them in any way.
They have been so helpful and reliable during a process which wasn’t always straight forward on my end due to my marital separation, I am so glad I chose them for this process!
Good communication and very reassuring throughout.
Special thanks to Grace and Jack for all of their help and encouragement, can recommend New Homes Law 100%

Sonia and the New Homes Law team provided a first-class service from beginning to end. They went above and beyond to ensure everything progressed smoothly, keeping me updated at every stage and making the whole experience straightforward and hassle-free. Their professionalism, expertise and commitment to delivering excellent customer service really stood out. I would highly recommend New Homes Law.

I highly recommend Sonia and the team at New Homes Law. They provided a first-class service, kept us informed throughout the process and were always responsive whenever we had a question. A smooth and efficient transaction from beginning to end.

Sonia and her team were absolutely amazing from start to finish. They were professional, knowledgeable and always happy to help throughout the entire process. Communication was excellent, everything was handled efficiently, and the transaction was completed quickly and smoothly. I couldn't have asked for a better experience and would highly recommend Sonia and her team to anyone looking for a reliable and professional service.

After almost 8 months my sale and purchase failed. This was a relatively straightforward transaction (FTB and no chain). I experienced a catalogue of poor communication, missed deadlines and slow progress. I raised a formal complaint mid way through the process which was upheld. I received assurances that things would improve. Clearly they did not. Please avoid this firm.

We have recently completed with their services. Great service, customer communication and prompt response for our enquiries. Their app helps us monitor and see the progress of our case. I recommend Grace and the team for their great service to our 1st house purchase.

They were a good solicitor to go for, they conducted thorough research and analysis on the property which I was made to buy, and they did it at a reasonable time.
Would have been better if they could expedite their researches during the enquiry phase of the process, as it has taken over four to five months to fully complete the process, which other law firms would have completed within three months or less.

I had an excellent experience with Kerry and the whole team at New homes Law throughout the purchase of my flat. From start to finish, Kerry was professional, efficient, and incredibly supportive. She kept me informed at every stage of the process, explained everything clearly, and was always quick to respond to any questions or concerns I had.

Buying a property can be overwhelming, but Kerry made the whole process feel straightforward and stress-free. Her attention to detail, excellent communication, and dedication gave me complete confidence that everything was being handled properly.

Thank you, Kerry, for all of your hard work and support in helping me complete my flat purchase. I truly appreciate everything you did and wouldn’t hesitate to recommend you to anyone looking for a reliable and knowledgeable solicitor.

Recommended by former neighbours. Began the process on 26th May 2026 and Completion on the new property on 26th June 2026.⭐️⭐️⭐️⭐️⭐️
Luke Lucas was the initial point of contact but Niamh Tedder became my constant. Nothing was to much trouble, I was able to go to their offices to sign various documents. All the staff when I ‘phoned where very helpful and tried to assist where they could.
Truly recommend.

Everyone I interacted with during my house buying process was very professional and quick to respond with any questions I had. They were very proactive and the sale went through very quickly with no hold ups. On completion day Millie was particularly helpful and was very quick to respond to my concerns which I very much appreciated.