The customer service, knowledge & expertise I received from Grace and the New Homes Law team was first-rate. Questions were answered swiftly, calls were taken & expert advice was always provided. I th... Voir plus
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The customer service, knowledge & expertise I received from Grace and the New Homes Law team was first-rate. Questions were answered swiftly, calls were taken & expert advice was always provided. I th... Voir plus
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Amazing experience with New Homes Law.. Isaac & Lauren where not only doing an incredible job looking after us and the purchase of our new home .. but kind caring and attentive.. letting us know every... Voir plus
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I don't know where to begin with how terrible my experience was with NHL. It was awful from start to finish; incredibly long delays for no reason, months without any updates or progress, incredibly... Voir plus
Recommended by former neighbours. Began the process on 26th May 2026 and Completion on the new property on 26th June 2026.⭐️⭐️⭐️⭐️⭐️ Luke Lucas was the initial point of contact but Niamh Tedder beca... Voir plus
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New Homes Law, CM1 1BT, Chelmsford, Royaume-Uni
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A répondu à 92 % de ses avis négatifs
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My partner and I are first time movers - we had absolutely no idea how the process worked, what would be expected of us, what we needed, nothing!
We were set up with Grace from New Homes Law, who was so incredibly polite, patient, and helpful. She answered every question we had, was able to go the extra mile to help us with all of our enquiries, and made what could've been a daunting process all that much easier.
Now, after a few months, we're finally settled into our new forever home, but I'll forever be grateful for Grace - and New Homes Law - for their expertise and guidance, and if I ever find myself moving again, then I'll definitely refuse to use anyone else but them!

Réponse de New Homes Law
I'm writing this more than a year later. Having commissioned New Homes Law to redeem the Help to Buy equity loan on my flat, I am still in the process of trying to recover funds lost due to their mishandling of my case.
A process which should be extremely simple and involved no chain, took over six months.
Since then, for the last six months I have been reviewing files, creating reports and itemising paperwork to pursue my complaint for over £3,000 in losses due to their missed contractual deadlines.

Réponse de New Homes Law
If I could give less than 1 star I would, this company is a disgrace made what should have been an exciting 1st home purchase stressful and has left me in financial detriment. Rude staff, Numerous misinformation given, lack of communication (only time they will want to talk to you is when they want their money) any other time be prepared to get no answer to calls and emails, they enter data wrong and misleading quotes (make sure you check the small print!!) the list goes on and on never ever again would I choose or recommend any one to this firm. I wish I had not just gone along with the mortgage providers recommendation to use this firm as it would be "easier" if you value your time, money and sanity then go elsewhere. I have raised a formal complaint for the many issues I faced to which I have had a reply of a resolution of them given there staff additional training. In no means is this a resolution and I am now raising this to the legal ombudsman.

Réponse de New Homes Law

Réponse de New Homes Law
I had a great experience with New Homes Law throughout my purchase. The team was professional, responsive, and kept me well informed at every stage of the process.
A special shout out to Danielle and the team for their support, clear communication, and efficiency in getting everything over the line. They were always quick to respond to questions and made what can be a stressful process feel much smoother.
I’m very grateful for the support and would happily recommend New Homes Law to anyone going through a property purchase.

Réponse de New Homes Law
Danielle has been amazing throughout our experience. We have never bought a house before so this was all new to us she was so helpful and reassuring every step of the way she made us feel at ease and was a very smooth process.
Will definitely recommend new homes law for anyone needing a solicitor.

Réponse de New Homes Law
Friendly and professional from start to completion

Réponse de New Homes Law
Lucia was nothing but patient and understanding during the process of dealing with our land registry. She explained everything clearly and adapted communication to my preferred method due to my work hours. She has been very patient whilst dealing with my never ending emails and is a lovely person. We appreciated her support during this very stressful period.

Réponse de New Homes Law
Great communication, straightforward to deal with, responsive. I would use again.

Réponse de New Homes Law
Excellent service start to finish, Very professional and always went the extra mile

Réponse de New Homes Law
I had a very positive experience working with New Homes Law during my purchase.
The whole team was professional, efficient and very supportive throughout the process. In particular, Danielle Lomax was excellent from start to finish. She kept me well informed at every stage and was always clear and responsive in her communication.
Danielle helped move things forward so that everything could be completed smoothly.
I am very grateful for the support I received and would happily recommend New Homes Law to anyone purchasing a property.
Thank you again for your help.

Réponse de New Homes Law
We had a very positive experience with everyone at new homes law during our
Shared ownership purchase. They were always very helpful and supportive throughout the whole process, answering all our questions and also being very prompt in their responses.
I would definitely recommend their services.

Réponse de New Homes Law
I had good experience with them. They were so quick with my process. I will definitely recommend them.

Réponse de New Homes Law
I had great experience with them. They were so quick with the whole process. I will definitely recommend them.

Réponse de New Homes Law
Danielle Lomax was very helpful and supportive towards all my enquiring as i was a first timer buyer and wasn’t sure what to do. I really apperciate all her efforts towards helping me purchase my new house.

Réponse de New Homes Law
Alix Robinson was very professional and helpful to work with. Communication was clear, and she responded quickly whenever assistance was needed. The process was handled smoothly and efficiently. I appreciate the support and would happily work with her again.

Réponse de New Homes Law
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