Nöa and Nani Avis 

We purchased a storage bench through Noa and Nani. The item was good value and delivery was prompt, with good communication throughout.

We have bought both a noa and nani bunk bed and more recently a TV side table. The quality is amazing. The wood is heavy and solid. I feel secure in the knowledge that the products will last and also withstand 3 young children! Lovely design, with secure attachments. I was able to put all together on my own.

Have had multiple units in the Otto range -all fantastic value and quality
Delivered very quickly too

Good range of products, very pleased with quality of the item I purchased. Prompt delivery and good communication from customer service with a query. Recommend!

Wonderful company.. very responsive. Accidentally send out our bedside tables without the spare ‘white’ knobs, but they promptly sent these out within days of me raising it and was received within less than a week. Very impressed thank you

This is our third time buying furniture from Noa and Nani. Our order of a new bed frame arrived really quickly and was pretty easy to put together. The instructions were clear and all of the holes lined up perfectly. I always feel like the quality of the furniture is really good for the price you pay. We have had the tv unit, shoe rack and side tables for 5 years already (our previous purchases) and they are still great!

I bought an ottoman bed with them and the process was great. Delivery was on the dot and within a super reasonable time frame and the product is high quality. Would definitely recommend!

We bought a set of drawers about 18 months ago. They looked reasonably nice and were fine for the first year, but then all of the the joints started breaking. Given the cost, we expected they might either replace the unit or otherwise provide some sort of refund. After many emails back and forth over the past 4 months, each time asking for more details, new photos and suggesting they would escalate the request, we have finally given up and ordered a replacement from IKEA.

Overall, poor customer service that has wasted a lot of our time, a waste of money, and a not very well made product. Would not recommend.

I ordered a table through Noa and Nani as a similar one at Ikea was out of stock. The quality is great and it was very easy to put together. Delivery was quick and I would happily order from them again!

Ordered the kids toy box/bench
Very satisfied with the quality and the overall product
Would recommend

Very good service and great furniture

Fantastic company, really good products and delivery service. Would recommend.

We ordered a low cabin bed and it was so much sturdier and easier to put together than flat pack from other shops, really pleased

Fantastic offering with quality products at a very affordable price. I ordered the Karlstad dressing table it was super easy to put together and only took around one hour. The dressing table adds chic to my spare room. Would highly recommend.

Really happy with my recent purchase from Noa & Nani! The table is great quality, looks even better in person, and fits perfectly in my space.

What stood out most was the customer service- super helpful, responsive, and made the whole process smooth from start to finish.

Would definitely recommend and will be shopping here again!

Bought a shoe rack from the company.
The product looked exactly like the photo, good quality, easy to put together. I was continuously updated on tracking and did not have to reach out to the team.

Firstly they sent the product on the one date and time we said we were not available due to a medical appointment for my child. Next the product was missing parts EG screws and dowels plus you are told not to use a drill to put the screws in because it will split the wood. It took us 6 1/2 hours on the first day to put together the bed as the instructions were very hard to follow it's like expecting someone to learn anatomy from the drawing of a Stickman. The following day we set about trying to sort out the issues we had with the slide which has a S-Type bracket that hooks over the bed but there are no pre drilled holes so you have to screw into the ladder but where the screw hole is at the top of the hook you cannot get a screwdriver in and where the second screw hole is supposed to go there is already a bolt that you have used to put together the bed so it can't go through at that angle there were not enough white covers for the screw holes so your bed unit just has brass screws on site throughout. Then considering we had ordered a pirate ship bed we opened the box to take out the pirate tents only to find a blue tent for a tower. My nonverbal autistic child age 5 had his heart set on a pirate ship bed for weeks and every day he has asked for it and throughout the entire process of Us putting the bed together yesterday he was asking for it and we were saying wait when we're ready we'll open the surprise well surprises that not only is it a blue Tower and not a pirate ship bed but the contents inside those boxes do not match the picture on the front. The blue tunnel that goes across the middle of the bed shows two port holes but actually it's just a tunnel with a hole cut in it at the side like a doorway. Not only that the Poles that go across the top of it two of them are not the right size and the too big and don't allow for the velcro to be fastened. There are parts sewn on back to front on the panels underneath the bed. The blue Tower itself is torn on the corner at the top and it's not a tent like material it is easy to material which is why it is ripped in transit. Add to that you have three gold poles in a pack with that Tower and you have to put them together and screw where the whole is on each of them but it was bent so it doesn't go at the angle it's supposed to and then you have to screw that into the actual bed itself again no pre drilled holes. Then you have to place the tent over that shape in order for the children to slide down the bed but the tent does not go on the way it is in the picture you have to reverse it because there's no way for it go on the bed with the hole at the front and the flaps at the back. The side pocket arrived as a bed tidy and it was essentially a piece of cardboard folded in half covered in the same ridiculous material that rips easily and had three pockets sewn onto it of the cheapest material and with covered in stains he absolutely beggars belief and to the situation that we have been put in this weekend. We looked on every social media and Googled for instructions and saw people on tiktok etc sharing the issues that they have had with the bed. There are so many screws and allen key screws that you need to put on this bed it takes two days to erect and having to put the tents on even if they're ones you did not order out of sheer desperation to hope a child will sleep in the bed is not the experience we were hoping for and a bright blue bed which doesn't even match the pictures on the box let alone the pirate ship that we ordered is an incredibly sad situation to be put into. We had issues with the delivery and we've had issues with the product we've had issues with the assembly and we've had the wrong product delivered completely along with the fact that the product does not even match the picture on the front. There is no quality control or quality assurance with this product and we ordered via B&Q.

I don’t even know where to start , I bought 3 units and at present have only managed to get 1 together as waiting on parts , is there any phone number for this place anyone have one , I’m contacting my credit card company today to get my money back , customer service is absolutely shocking

Great products, fast delivery and wonderful customer service. Would definitely use again and recommend to a friend

I want to express my dissatisfaction with the service I have received regarding my recent order of two chest of drawers. Utterly shocked how it’s been handled and insulting me with a poor goodwill gesture.

Upon delivery, I discovered several issues with the items. One unit arrived with missing drawer knobs, and another drawer had faulty internal components, making it unusable. This alone is unacceptable for new furniture.

In addition, the delivery service was highly unprofessional. The driver contacted me multiple times requesting my live location, which I shared twice. Despite this, the driver still delivered to the wrong address — a completely incorrect location — causing unnecessary inconvenience and delay for me to leave for work on time.

I subsequently contacted your company to report these issues, but I was extremely disappointed with the response. Offering £10.00 as compensation for faulty goods, missing parts, and such poor delivery service does not reflect the seriousness of the situation or the inconvenience caused.

I expect a more appropriate resolution, which should include either:
• Replacement of the faulty components and missing items at no additional cost, or
• A partial refund that fairly reflects the condition of the goods and the service provided.

I won’t be shopping with you again and I won’t be recommending your products with family and friends. I’m disgusted with the service I have received.