Norton Way Group - Chiswick Honda Avis 

Very competitive cost, quick and efficient communications.

I bought a Honda Jazz and exchanged my old one. All proceeded smoothly, but it was often difficult to contact Aryan. When I did he was very helpful. I was initially told there was no manual (all online), but did eventually manage to get hold of the printed material.

I bought my new motorcycle 2 months ago, it came with a damaged front disc, I went to Honda 3 times, they didn't care about my problem, plus they wanted to charge me to fix it, considering I bought a new bike with a warranty. Horrible experience, second bike that I buy in 2 years with them. I had to pay for my pocket to be repaired😞

Salesman and ladies don’t want to come out of that glass office unless it’s really necessary it seems.

Highly satisfied with the service provided to me by Aryan Samnani, who was looking after me at all that time through out. Very impressed with his knowledge, patience and his ability! Could not asked for a better service!
Highly recommend Aryan as a seller consultant. As well Chiswick Honda as a great dealer as always!
Many thanks to everyone who works there!♥️

So I came in to buy a Honda I saw online. I called up and spoke to a young gentleman and booked an appointment. I was on time for me appointment and I didn’t remember the person that I spoke to, well the sales person didn’t even send me an appointment confirmation as I requested because I’m bad with names. So I spoke to this lovely young receptionist, looked like she was out of love island sipping away on redbull. She also didn’t take my name. I mean she is representing Honda. First person I saw when as I walked in, chewing gum sipping on redbull. Great look Chiswick Honda.

So after waiting for 20 mins, not even offered a drink or a seat this Eastern European young lady came out and her greeting was ‘how can I help?’ No introduction, don’t even know who she is, was dressed as if she worked at JD Sports. I explained I had an appointment, she rolled her eyes and said with attitude who with? I said I couldn’t remember and her reply was disgusting- ‘well if you don’t know how am I supposed to help you and then asked me to go and sit down like a naughty child in the corner’

Waited and waited no one came. I asked around and apparently she was the manager!!

I left disappointed, disrespected and furious. How can a manager talk in such a way to customers, no respect or regard was given. I looked inside the big glass office and could see her giggling with a long haired chap. So unprofessional.

I will never return to Chiswick Honda ever again.

Disgusting management and front office house.

Avoid avoid avoid

Regular customer in Chiswick branch.Helpful staff who will go extra mile to answer questions in store and over the phone.
Good selection of cars, excellent after sales support. Trustworthy and reliable.

Very helpful staff.Courteous understanding and very helpful.

The person who sold me the car was very pleasant but the service otherwise has been very annoying and frustrating. I am not sure why no one can get my name correct on any document. I have just received the document from the DVLA and again wrong name. This smacks of very poor customer service and lack of attention to detail.

The car I arranged the week before to collect was not there when I arrived to complete the transaction and drive away. And nor was the paperwork. A transaction that should have taken an hour took all day.

Rory Brent was brilliant with helping me find a bike and was helpful with general biking questions. I'd recommend this place to anyone looking for a bike.

The service we received was excellent and we are Extremely satisfied with our service from a lovely person called Shannay Ennis!
Thanks for all your help guys!

An excellent experience overall.

Adrian is a fantastic Honda Representative who took care of me and covered all of the needs and requirements I had for purchasing a new vehicle. The Chiswick garage is excellent, very friendly, knowledgeable and courteous and every staff member I interacted with was very pleasant.

We bought the new Honda Civic Advance and it's a fantastic car to drive. Honda offer a range of very good offers when purchasing new. I would highly recommend them and the car.

The staff Shane n Daniel Krebs made it easier 4 me 2 make my decision for rhe Cr-v