Great staff awful price given on my part exchange and awful service from the accounts department setting the outstanding finance with Honda finance. Finally I wasn't told the motorcycle side of Norton... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service and product knowledge from James, but on the hand over day Brett and his manager were excellent Thanks again to all involved
L'entreprise a répondu
Sam and Roger @ Noton way Honda motorcycles Letchworth where wonderful to deal with. From the moment I walked in the showroom to book a test ride on a couple of there bikes to sitting down and orderin... Voir plus
L'entreprise a répondu
This has been my second time purchasing a motorbike from Norton Way Honda, and once again the service has been amazing! Roger helped me from finding the perfect bike, guided me through all the optiona... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de mécanique automobile
- Atelier de réparation automobile
- Magasin de pièces et d'accessoires pour motos
- Magasin de motos
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Écrit par l'entreprise
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Coordonnées de contact
Norton Way North, SG6 1BL, Hertfordshire, Royaume-Uni
- 01462559824
4,7
Excellent
140 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Excellent customer service from Brett and the team from start to finish of purchasing my new bike. Friendly, professional and welcoming. Thank you !
1 juin 2024
Réponse de Norton Way Group - NW Bikes
Hi Bassem, thank you for taking the time to leave us a lovely review! We are pleased to hear you received excellent service and will pass on your compliments to Brett. We hope you are enjoying your new bike. We look forward to hearing from you again soon. All the best - NW Bikes.
Great dealer to have test rides
Great dealer to have test rides. Steve was very knowledgeable, helpful and made the handover of my new bike seamless.
18 mai 2024
Réponse de Norton Way Group - NW Bikes
Hi there, thank you for the 4-stars! Glad you had a seamless experience with us! But we would love to know what you could have done for that extra star. Take care - Norton Way Honda Bikes.
Very courteous and informative
Very courteous and informative, made my experience of buying a motorcycle from them a pleasure. Would highly recommend.
19 mai 2024
Réponse de Norton Way Group - NW Bikes
Good afternoon D Turner, thank you for the 5-stars! We are happy we could help. Take care - Norton Way Honda Bikes.
Have been using Norton Way Honda…
Have been using Norton Way Honda motorcycles for quite a few years now. Servicing and sales. Had no problems at all. Great company.
16 mai 2024
Réponse de Norton Way Group - NW Bikes
Hi Kevin, thank you for taking the time to leave us a lovely review! We are pleased to hear you were happy with the service provided and will pass on your compliments to the team. We look forward to hearing from you again soon. All the best - NW Bikes.
The seller did a good job...everything…
The seller did a good job...everything is done nice service I will definitely come back for the next bike...thanks👍
4 mai 2024
Réponse de Norton Way Group - NW Bikes
Good morning Krysztof Wytrykus, thank you for taking the time to leave us 5-stars and these kind words! We look forward to welcoming you back again soon. Take care - Norton Way Honda Bikes.
Excellent service and communication…
Excellent service and communication from Steve Atkins . Would certainly use again.
11 mai 2024
Réponse de Norton Way Group - NW Bikes
Good morning, thank you for the 5-stars! Happy to hear you had an excellent experience with us. Take care - Norton Way Honda Bikes.
Great service & purchase experience
Got my first learner bike from Honda Norton Way a few years ago and after recently obtaining my full license went back to trade it in for a bigger bike and could not be happier.
Process was easy from start to finish and within a few days I was riding my new bike off the forecourt.
Big thanks to Steve who dealt with my trade in and purchase of the new bike. He was knowledgeable on any questions I had and made the entire process simple and quick.
Would highly recommend.
1 mai 2024
Réponse de Norton Way Group - NW Bikes
Good morning Jon, thank you for taking the time to leave us this 5-star review! It is much appreciated and hope to welcome you back again soon. Take care - Norton Way Honda Bikes.
Every one that I delt with at Norton…
Every one that I delt with at Norton way Honday really helped me with my motorcycle. I could not of added for a better service.
1 mai 2024
Réponse de Norton Way Group - NW Bikes
Good morning Mr Papworth, thank you for the 5-stars! Glad we could help and will be sure to pass your compliments on to the team. All the best - Norton Way Honda Bikes.
The sales advisor (Steve) was extremely…
The sales advisor (Steve) was extremely helpful and very knowledgeable. He was very patient with my requests and it was a pleasure doing business with him.
30 avril 2024
Réponse de Norton Way Group - NW Bikes
Hi Tony, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear that Steve was extremely helpful. We will pass on your compliments to him. We hope you are enjoying your new bike and look forward to welcoming you back again soon. All the best - NW Bikes.
Ducati Panigale.
Tom at Letchworth bikes was a pleasure to deal with, he went out of his way to accommodate me. Ultimately I didn't buy the bike though, as I wasn't happy with the Trustpilot reviews of the aftermarket used warranty.
24 avril 2024
Réponse de Norton Way Group - NW Bikes
Good morning Mr Newman, thank you for the 4-stars! We will be sure pass on your compliments to Tom. Take care - NW Honda Bikes.
Réponse de Norton Way Group - NW Bikes
Hi Antony, thank you for the 5* rating! All the best - NW Bikes.
Brought a new honda monkey bike
Brought a new honda monkey bike, good information was given about the bike. The sale was made super easy and hassle free. Communication was excellent all the way through to collection.
13 avril 2024
Réponse de Norton Way Group - NW Bikes
Hi Dale, thank you for taking the time to write us a 5* review! We always appreciate feedback from customers and are pleased to hear you found our service excellent. We will pass on your compliments to the team. We hope you are enjoying your new bike and look forward to welcoming you back again soon. All the best - NW Bikes.
Réponse de Norton Way Group - NW Bikes
Good morning Sachin Patel, thank you for 5-star review, it is much appreciated. Take care - Norton Way Honda Bikes.
Réponse de Norton Way Group - NW Bikes
Good morning Sandra Powell, thank you for the 5-stars! All the best - Norton Way Honda Bikes
Always a pleasure to visit Norton Way.
Good information given by Roger. He knows his stuff. Courtesy in abundance from everyone. The new bike was off the shelf. The two-service package sealed the deal and means nothing to worry about (in terms of financial outlay) for over a year. I took the train to Letchworth from Bury St Edmunds (my home town); the station is a short walk away - brilliant!
25 mars 2024
Réponse de Norton Way Group - NW Bikes
Good morning Jonathan Green, thank you for the 5 stars and kind words! Happy we could help and will be sure to pass your compliment on the the team. Take care - Norton Way Honda Bikes.
Roger is the Man!
Roger is the best sales man on earth. No pressure but he is there when you need him.
31 mars 2024
Réponse de Norton Way Group - NW Bikes
Good morning Jan, thank you for the 5 stars! Glad we could help. Take care - Norton Way Honda Bikes.
Great service
Roger Taylor's & his colleague Steve's customer service was great throughout our purchase experience.
Providing a test ride and actually having the very two bikes we wanted in stock allowed us to complete in short time. Excellent.
30 mars 2024
Réponse de Norton Way Group - NW Bikes
Hi Stephen, thank you for taking the time to write us a great review! We are so pleased to hear you had a great service with us and will pass on your compliments to Roger and Steve. We hope you are enjoying your new bike and look forward to welcoming you back again soon. All the best - NW Bikes.
Outstanding customer service
The customer service received was excellent. Roger looked after the whole purchasing process and it was seemless.
Really pleased with my purchase and service received!
30 mars 2024
Réponse de Norton Way Group - NW Bikes
Hi Tomas, thank you for taking the time to write us a great review! We are so pleased to hear you had an outstanding service with us and will pass on your compliments to Roger. We hope you are enjoying your new bike and look forward to welcoming you back again soon. All the best - NW Bikes.
I bought a new motorbike
I bought a new motorbike. The salesman was knowledgeable friendly and professional. Excellent service.
13 mars 2024
Réponse de Norton Way Group - NW Bikes
Good morning Anthony, thank you for the 5 stars! Glad you had an excellent service with us. We hope you are enjoying your new bike. Take care - NW Bikes.
Great sales man was Roger
Great sales man was Roger. Very help and he made transaction very easy. Great bunch of guys.
9 mars 2024
Réponse de Norton Way Group - NW Bikes
Good morning Tim, thank for for the 5 stars! We are pleased to hear you received a great service from Roger. We will pass on your compliments to the team. We hope you are enjoying your bike. Take care - NW Bikes.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.