Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Received my first and last parcel from Nowrain today to my complete surprise as it’s taken so long to get here, I’d totally forgotten that I’d actually ordered from them to be honest. My parcel consi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was a bit concerned after my order took a wile to reach me .But to be fair they always answered my email when my orders arrived I was pleasantly surprised the quality was really nice and the items a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Please do not be suckered in by this company! So much false advertising and under no circumstances will you get anything like the pictures they're peddling, just a cheap, poorly made imitation.... tr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Clothing barely resembled that pictured on the website. Size was so far off that it fitted my 9 year old daughter who is tiny. Dress was supposed to be a "Sexy Lace Sequins Tassel Dress" yet did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

We are a new fashion company in Hongkong and expecting to bring the most fashionable, and affordable dress to you(youth).


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid Nowrain at all costs

Avoid Nowrain at all costs, I ordered a single top from them weeks ago and still haven't received it. They told me to track it and you can't make head or tail of thier tracking service. I've had large electrical items delivered to me in less than half the time waiting for a small item of clothing. I'm just glad I didn't spend any more than £9 with this awful company. Thier items are sent from China, another thing I wasn't aware of. If I ever get this item, it probably be tat. Avoid this company at all costs.

11 mars 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Hi Mary, sorry for causing the inconvenience. I've checked the logistics updates on RoyMail the package has been delivered on 14MAR. I've emailed you, if you haven't received the package, or need any further help, please feel free to contact us by replying the email.

Recently, our logistics system has also been updated. We will send emails to notify customers of upcoming packages, and try our best to ensure that packages can be delivered to customers on time. Thank you so much for your feedback. We really appreciated.

Best regards,
NOWRAIN

Noté 5 sur 5 étoiles

Pleasure

Every single item that I have ordered from this site I have absolutely loved prices a good quality is also not excellent good and you will enjoy each and every item you can change your outfits and it is absolutely so much fun enjoy

11 mars 2022
Noté 1 sur 5 étoiles
Logo de NOWRAIN

Réponse de NOWRAIN

Hi Virginie, Sorry for the pants size doesn't fit you well. We've emailed you at services@nowrain.com and offer the after-sale customer service. Thank you so much for your feedback. We'll reflect the problem to the supplier and improve the product.

Noté 1 sur 5 étoiles

Awful quality of clothing not worth…

Awful quality of clothing not worth wasting the money on

8 mars 2022
Logo de NOWRAIN

Réponse de NOWRAIN

Hi Danielle, Sorry for the set can't meet your expectations. We've emailed you at services@nowrain.com and offer the after-sale customer service. Thank you so much for your feedback. We'll reflect the problem to the supplier and improve the product.

Noté 5 sur 5 étoiles

Great customer care

I placed an order with nowrain before i read any reviews on the internet, after reading reviews i cancelled the order, if im honest i wish i hadnt canceled it now. The customer care i recieved was excellent, refunded my money straight away with out question. I believe this company may have had problems at the beginning, but seem to be trying to work harder with customer care!

8 mars 2022
Noté 1 sur 5 étoiles

Poor sizing

Norwain so need to improve it sizes i ordered 5 xl wanting something loose and baggy they are fitted and tight also short in length.
Will not order again

7 mars 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Hi Bunny, sorry for this matter happened. Could you please email to services@nowrain.com with your order number? We would love to offer after-sale service🌹

Noté 1 sur 5 étoiles

Thanks for all the comments

Thanks for all the comments, I am concerned that the images they are using for a sweatshirt with zipped shoulders actually has been lifted from another site. As I know the model in those pictures

7 mars 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Hi Mich, sorry for this matter happened. Could you please email to services@nowrain.com with your order number? We would love to offer after-sale service🌹

Noté 5 sur 5 étoiles

Lovely Coat and excellent service

Really pleased with the coat I ordered. Good quality and correct sizing. I was kept informed along the way as to when my coat had been dispatched and once it was with the courier. Arrived before estimated delivery date. Definitely recommend Nowrain and will be using them again.

6 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

The quality is very good

The quality is very good, and the seller described exactly the same, very satisfied, really like, completely exceeded expectations, shipping speed is very fast, packaging is very careful, strict, logistics company service attitude is very good, delivery speed is very fast, very satisfied with a shopping.

22 février 2022
Avis spontané
Noté 5 sur 5 étoiles

The clothes are very beautiful

The clothes are very beautiful. But the processing and delivering time are so slow. After all I like their clothes so I willing to wait for a long time to get my clothes!!

22 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Trustpilot...THANK YOU!

Always good to check Trustpilot before using "new" websites selling really good "looking" clothes; I was just about to checkout my basket!🤦🏾‍♀️ sooo glad I looked here first! Thanks everyone!

20 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear Patrisha,

We apologize to hear that.
We always try our best to provide the best service and products for our customers. If you are willing to try, we believe our products will not let you down. If you have any questions about our products or services after you purchase them, you can contact us by email(services@nowrain.com), we will be happy to serve you.

Have a nice day!

Best regards,
NowRain Customer Services Team

Noté 1 sur 5 étoiles

Thank you everyone

Thank you everyone!
I was just about to order a few dresses and thought I would just quickly read these reviews. It seems you have all saved me from disappointment and wasting my money!

17 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear Rachel,

We apologize to hear that.
We always try our best to provide the best service and products for our customers. If you have any questions about our products or services, you can contact us by email(services@nowrain.com), we will be happy to serve you.

Have a nice day!

Best regards,
NowRain Customer Services Team

Noté 1 sur 5 étoiles

Absolutely shocking!

Absolutely shocking!! Nothing like the picture at all and I wouldn’t even use the cloth as a dish cloth!!
Avoid at all costs. Wish I had read the reviews before ordering!!

15 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear customer,

Sorry to hear that. If you have any questions, please feel free to contact us. We would love to offer you after-sales customer service. We've asked colleagues to connect with you, could you please take a look at the email? Many thanks.

Best regards,
NowRain Customer Services Team

Noté 1 sur 5 étoiles

Poor quality and service …

I don’t think the service even deserves one star. Ordered two dresses to try on for size, neither fits as I’d like to on me and they refuse to refund me. I’ve sent back the parcels and they refuse to acknowledge receipt and after over two weeks, I’m still waiting for my refund. Don’t order from this place, cheap quality clothing, poor service and the refund policy is not detailed in their website so they try to take your money. Business service levels need improving or else the business should be closed down.

14 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear customer,

Sorry to hear that. If you have any questions, please feel free to contact us. We would love to offer you after-sales customer service. We've asked colleagues to reconnect with you, could you please take a look at the WhatsApp message? Many thanks.

Best regards,
NowRain Customer Services Team

Noté 5 sur 5 étoiles

I ordered a varsity type jacket

I ordered a varsity type jacket, when it arrived I couldn't find an issue, packaging was good, the material was good and comfy, fits perfectly, definitely recommend

11 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear DEMI,

Many thanks for your love of our products. We will try our best to make our products better and provide better service for you.
Thanks for shopping on our website again.

Best regards,
NowRain Customer Services Team

Noté 1 sur 5 étoiles

Never ever order from this website

Never ever order from this website. I did, without reading these reviews: big mistake. They do not have a return policy, so when you request a return, they're reluctant to agree to one & instead give you some money back. Poor quality clothing, stay away.

10 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear customer,

Sorry to hear that. If you have any questions, please feel free to contact us. We would love to offer you after-sales customer service.

Best regards,
NowRain Customer Services Team

Noté 1 sur 5 étoiles

BE WARE!!

BE WARE!!! Every complaint on this page about NOWRAIN is TOTALLY TRUE. Everyone has to give at least 1 star to write their review! I wouldn't give any stars, if it were an option.
This business is horrible. I wish I had seen all of these complaints before I placed my order on January 15, 2022. I would have definitely not placed an order with them. My order arrived on February 4, 2022 and when I saw the package before I even opened it, I knew that there was a problem. I ordered 5 "leather" jackets (as they were described on the website) in different colors, but I received an order of jackets (they all 5 fit in a package just a slightly larger than an 8.5 x 11 inch letter sized package) that was absolutely nothing like they were described on the website. These jackets were thin, cheap plastic/vinyl material of VERY POOR QUALITY. I emailed the customer service department and told them that I had received the wrong order and that my order must have been mixed up with someone else's order. I requested a return label to send the order back so that this order could be sent to the appropriate person. They wouldn't provide a return label.
I ended up going back and forth with customer service ladies via email for a few days and was told that it would be too expensive for me to return the items and initially told that I could get a $20 refund on an almost $70 purchase. I refused that and again requested a full refund to then be told that I would be given a $34 refund to consider just keeping the items. I didn't want to keep someone else's order. I got tired of trying to reason with these customer service reps. I contacted PayPal and filed a complaint on February 8, 2022. I learned that other complaints had been filed against NOWRAIN, also. PAYPAL CONTACTED NOWRAIN AND WITHIN LESS THAN 20 MINUTES, I RECEIVED A FULL REFUND. PRAISE GOD! So, to others who are lied to by these SCAMMERS, just contact your credit card company, PayPal, or whoever you paid NOWRAIN through and dispute the charges to NOWRAIN and file a claim explaining to them that you didn't get what you ordered and give a total explaination of your experience and let them know that NOWRAIN won't give you a refund on an order that you are displeased with. They should be able to investigate and get you a full refund. BEST WISHES TO ALL!

9 février 2022
Avis spontané
Logo de NOWRAIN

Réponse de NOWRAIN

Dear customer,

Sorry to hear that. If you have any questions, please feel free to contact us. We would love to offer you after-sales customer service.

Best regards,
NowRain Customer Services Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus