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NUCO Travel Group Avis 

523
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent from start to finish. Really helpful advice on choosing a resort to suit our very mixed ability party. Helpful insight and assistance booking some non-ski based activities as well as the who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just recently booked another ski holiday through NUCO. Pricing is competitive and transparent. The Range of Accommodation is good .The Website is clear and easy to use . Tailoring the booking to in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Olivia has been super helpful in sorting out our booking and replying quickly to any queries. The whole process has been really easy with all of the different accommodation/transport/equipment options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Les Cimes-La Clusaz NUCO boxed off another fantastic trip to a quieter resort. Everything organised by NUCO, was on time and excellent. The accommodation was top class, extremely friendly and helpful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages
  4. Société d'événementiel
  5. Vacances au ski

À propos de NUCO Travel Group

Écrit par l'entreprise


NUCO Travel is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers every season. We're the experts in party and snow, a group of people passionate about the snowsports industry and everything they represent. We've built our name on all-in packages that bring together flights, transfers, accommodation, lift passes, lessons and more, so nothing gets missed and nothing gets left to chance. Basically we do the hard work so our customers don't have to.

Every package is ATOL and ABTOT protected, so you can book with confidence. Ski holidays are expensive, we get it, that's why we also offer a price match guarantee on our bookings so you can rest easy knowing you're travelling on the best offer.

From our most popular ski package holidays in Val Thorens and Tignes, some of our headliner resorts in the French Alps, to a growing range of ski resorts across Austria, Italy, Bulgaria and more, we cover holidays to the best ski resorts in Europe for groups of every size.

We'll help you find your next favourite resort, advising you on snow-sure slopes, lively night life, where's best for beginner-friendly runs, or more challenging terrain, all through the same one-stop booking process.

We're all about helping people looking for cheap ski holidays or cheap ski breaks that don't skimp on the experience.

Competitor Price Match Guarantee

Rest easy knowing we'll price match any better offer.

Get in touch with our sales team to apply this to your package.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

523 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(523)

146 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great holiday - would recommend!

NUCO made the booking process extremely easy, with all of the elements we required all being in the one place. Booking through NUCO definitely removed the vast majority of the hassle from planning a holiday.

Laura in particular was great and couldn't do enough to help us, seemingly no matter what time of day or night we emailed her!

8 avril 2025
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Réponse de NUCO Travel Group

Hi - thank you so much for your review. We are pleased you had a great experience. I have forwarded your comments to Laura too and we look forward to being able to help you in the future. Thanks again, Jane.

Noté 5 sur 5 étoiles

Excellent service

Really good communication with Jonny throughout the process. I used NUCO a while ago arranging Uni ski trips and we thought we'd see what their adult packages were like. Easy to use booking functionality allowed for individuals to personalise their trip and any questions were swiftly answered. Didn't need any further assistance in resort because the vouchers worked smoothly. Had a great trip and we'll probably look to book through NUCO again next year.

22 mars 2025
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Réponse de NUCO Travel Group

Hi - thank you so much for your review. I have forwarded your comments to Jonny too and we look forward to being able to help you in the future. Thanks again, Jane.

Noté 5 sur 5 étoiles

Great, yet again!

This was my second trip using Nuco Travel. My first experience was with university, this second time has been with friends after university. It was exceptional. Hassle free, and a great price. I would definitely use them again in the future!

2 avril 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Max, thank you for your review. We are really pleased you had a great experience and we look forward to being able to help you again in the future. Jane.

Noté 5 sur 5 étoiles

Amazing service

Our second time booking with Nuco and were absolutely thrilled again with the service that they provided!!! Very smooth booking process, followed by help with contacting the hotel when they didn’t reply. We did not experience any inconveniences for our whole trip, from transfers, accommodation and ski hire to our ski passes, everything was perfectly organised well in advance! Thank you!!

29 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Margot, thank you so much for your review. We really appreciate your comments and we are pleased you had a good experience booking with us. Best wishes, Jane.

Noté 5 sur 5 étoiles

A knowledgeable and efficient company

Prompt and efficient booking. All arrangements worked as planned. Helpful advice on booking

2 avril 2025
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Réponse de NUCO Travel Group

Hello - thank you for your review. We are pleased you had a good experience booking with us. Jane.

Noté 5 sur 5 étoiles

Amazing staff, paramount safety and good vibes

NUCO was absolutely fab. Events every night, with different unis and the opportunity to make so many friends to hang with on and off the slopes!!

A big massive shout out to Ollie, Tommy and Holly!! Ollie checked in on our room, made sure we were okay and answered all our questions with a friendly face always - such a lovely way to touch base and ensure we were having a good trip! Tommy and Holly were just always friendly faces to see around, whoever they were on night patrol making sure we were okay or looking after all of us when hosting the nights at the pub - really grateful for their hospitality, ensuring our safety and keeping the vibes high even in the early hours of the morning!! Thank you, you three stars ❤️. As someone who works in hospitality/events, I understand how hard and tiring all this work is, but they always managed to make things amazing!!

4 avril 2025
Avis spontané
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Réponse de NUCO Travel Group

Thank you for your review Priyenka, we are pleased you had a great time and will forward your comments to Ollie, Tommy and Holly.

Noté 5 sur 5 étoiles

Great Customer Service

From start to finish NUCO provided first class customer service. We needed to make a few changes along the way and they were always easy to contact and always able to help. We had a great trip and all aspects of our trip went smoothly. Would definitely use their services again.

25 mars 2025
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Réponse de NUCO Travel Group

Hi Matt, thank you for your review. We are pleased you had a great time and we look forward to being able to help you again in the future. Jane.

Noté 5 sur 5 étoiles

NUCO were amazing to Deal with

NUCO were amazing to Deal with, Katie especially, every query i had was answered extremely quickly and the customer service and flexibility was amazing.

22 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Katie, thank you for you kind comments. I will forward them to Katie too. Thanks again. Jane.

Noté 5 sur 5 étoiles

Everything you want, apart from accommodation cleanliness

NUCO themselves superb throughout the entire process. Easy to search locations, fast and simple booking, payments can be spread out as much or as little as wanted and amending things such as baggage or flights after booking was handled fantastically by the customer service team. Stayed in Tignes Val Claret and for the location the price was unbeatable.

Only downside was the accommodation on arrival not being as clean as expected. Met with dirty crockery and glasses in the cupboards along with counter tops, chairs and beds with dust/crumbs on them. This itself not a NUCO sourced issue but perhaps something that should be relayed onto the accommodation providers.

29 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Steven, thank you for your review. We are pleased you had a good booking experience. We are sorry that the accommodation wasn't as clean as you (or we!) would have expected. Were you able to speak with the agency reception to resolve this? If you can email us on holidays@nucotravel.com and let us know that would be great and we will feed your comments back to the agent as well. Thanks again. Jane.

Noté 5 sur 5 étoiles

Another brilliant holiday with Nuco

My partner and I have recently returned home from our ski holiday in Le Kalinda, Tignes, 1800. It is our second stay at the accommodation and we simply can’t fault it. The spa is amazing after a day on the slopes.

Nuco was extremely helpful in providing various options for our holiday and answering our queries quickly. The transfer from and to the airport with Ben’s Bus was seamless and comfortable.

The information packs provide everything you need for your holiday.

Overall a 10/10 trip and looking forward to the next one.

22 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Becky - thank you for your review. We are pleased you had a great time in Tignes and we look forward to helping you with your next ski trip. Jane.

Noté 5 sur 5 étoiles

Great experience

Support throughout booking was great and the team were incredibly helpful in catering a holiday to our needs. Accommodation was good and right next to the piste. Can’t really fault it.

22 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Joseph, thank you for taking the time to leave your review, we are pleased you had a great holiday in Tignes. Jane.

Noté 5 sur 5 étoiles

Highly recommended skiing package provider

Really easy and simple booking process with great and clear customer support along the way.

22 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Sam - thanks for your review. We are pleased you had a good booking experience. Jane.

Noté 1 sur 5 étoiles

Extremely Poor Accommodation Standards – Avoid!

I booked a trip with Nuco Travel, expecting basic but clean accommodation. What I got was completely unacceptable—mould, stained sheets, and an overall lack of hygiene. When I raised these issues, I was simply told to report them to reception, which was no help at all.
I spent my hard-earned money on this trip, and the lack of accountability from Nuco Travel was shocking. I even had a family member inspect the property to confirm the poor conditions. Despite my complaints, nothing was done to rectify the situation.
If you care about cleanliness, comfort, and basic customer service, I would strongly advise against booking with Nuco Travel.

29 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Dear Amun, I am sorry that you were unhappy with the standard of your accommodation and I wanted to thank you for raising your concerns.
I understand that you are liaising with our customer experience team and trust you will be able to enjoy the rest of your trip. Kind regards, Jane.

Noté 5 sur 5 étoiles

Our ski holiday in Les Arcs was our 4th…

Our ski holiday in Les Arcs was our 4th trip booked through NUCO. They have always done a great job with our bookings and their staff have always been helpful and friendly. They offer a wide range of accommodation for every budget and their prices are very competitive - we also took advantage of a £100 discount this year. It's easy to add extras via the members area of the NUCO website too - ski passes, ski eqpt hire, airport transfers etc. We will definitely book through NUCO for our next holiday.

8 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Claire, thank you for your review and your loyalty! We love looking after you and we are really pleased you had a great time in Les Arcs. Thanks again, Jane.

Noté 5 sur 5 étoiles

Smooth and easy experience

Quick and helpful with queries. Holiday ran smoothly and would definitely book a trip and through NUCO. Highly recommend!

18 mars 2025
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Réponse de NUCO Travel Group

Hi Harriet, thanks for your review. We are pleased you had a good experience and we look forward to helping you again in the future. Jane.

Noté 5 sur 5 étoiles

Great skiing

This is our second time booking with NUCO and we had a great experience. They were really helpful during the booking process, resolved all our doubts, and they were very accommodating to all our needs.

The apartment was ski in, ski out, very convenient, great location, very close to the supermarket, ski hire shop, and bus stop, short distance to the ski lifts and ski pass office.

We were so lucky with the weather and we can't wait to go next year.

Best ski holiday we had in years!!!

22 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Ange, thank you so much for your review. It's great that you were lucky with the weather and had such a good time. We look forward to being able to help you again in the future. Jane.

Noté 5 sur 5 étoiles

Highly recommend NUCO,

This is our second year booking with nuco, they are absolutely brilliant. Very easy to contact and communicate with, it's easy to search for a variety of travel and booking options and if you can't find what you are looking for just drop them a message and they are incredably helpful at sourcing something that will meet your needs. We had such a great holiday last time using them that we booked again this year. The only negative is that they are not yet doing ski holidays to Italy. The French ski holidays were great though, brilliant accommodation, reasonable prices and everything you need included or broken down so you can easily work out cost and stick to a set budget even if you go as a mixed ability group. Fab organization would highly recommend.

18 mars 2025
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Réponse de NUCO Travel Group

Hi Hannah, thank you so much for your review. We will be offering holidays to Italy very soon! Have a good weekend, Jane.

Noté 5 sur 5 étoiles

Jonny was SUPER helpful!

Jonny was SUPER helpful with all aspects of our trip (a group of 12) offering a selection of accommodations across a range of resorts to find just what we needed, with responsive communication throughout. We’re already planning next year!

1 mars 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Pierre - thank you for your review, I have forwarded it to Jonny and we look forward to helping you for next year. Best wishes, Jane.

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