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NUCO Travel Group Avis 

524
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just recently booked another ski holiday through NUCO. Pricing is competitive and transparent. The Range of Accommodation is good .The Website is clear and easy to use . Tailoring the booking to in... Voir plus

Noté 5 sur 5 étoiles

Olivia has been super helpful in sorting out our booking and replying quickly to any queries. The whole process has been really easy with all of the different accommodation/transport/equipment options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used NUCO for the first time last year, great experience taking away the pain of booking things separately and tying it all together for a large group of friends. Would recommend them to a frien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Les Cimes-La Clusaz NUCO boxed off another fantastic trip to a quieter resort. Everything organised by NUCO, was on time and excellent. The accommodation was top class, extremely friendly and helpful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages
  4. Société d'événementiel
  5. Vacances au ski

À propos de NUCO Travel Group

Écrit par l'entreprise


NUCO Travel is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers every season. We're the experts in party and snow, a group of people passionate about the snowsports industry and everything they represent. We've built our name on all-in packages that bring together flights, transfers, accommodation, lift passes, lessons and more, so nothing gets missed and nothing gets left to chance. Basically we do the hard work so our customers don't have to.

Every package is ATOL and ABTOT protected, so you can book with confidence. Ski holidays are expensive, we get it, that's why we also offer a price match guarantee on our bookings so you can rest easy knowing you're travelling on the best offer.

From our most popular ski package holidays in Val Thorens and Tignes, some of our headliner resorts in the French Alps, to a growing range of ski resorts across Austria, Italy, Bulgaria and more, we cover holidays to the best ski resorts in Europe for groups of every size.

We'll help you find your next favourite resort, advising you on snow-sure slopes, lively night life, where's best for beginner-friendly runs, or more challenging terrain, all through the same one-stop booking process.

We're all about helping people looking for cheap ski holidays or cheap ski breaks that don't skimp on the experience.

Competitor Price Match Guarantee

Rest easy knowing we'll price match any better offer.

Get in touch with our sales team to apply this to your package.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

524 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(524)

146 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Risoul 2026

We loved benji our rep he made sure everything ran as smoothly as possible

3 avril 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks for the review! It’s wonderful to know that Benjy’s support made a difference to your trip. We pride ourselves on having a team that goes the extra mile, and we’ll make sure Benjy gets the credit he deserves for his hard work. See you for your next adventure!

Noté 5 sur 5 étoiles

We had a NUCO rep called Benji and he…

We had a NUCO rep called Benji and he was amazing !! Very kind and lots of fun #recommend #lit #besttrip

3 avril 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Lexie,

We love to hear it! It sounds like Benjy really brought the vibes to your trip! We’re thrilled you had such a great time.. See you on the slopes again soon!

Noté 5 sur 5 étoiles

Big up Benjy

Had a class time in Risoul, everyone at NUCO were extremely helpful especially Benjy - we all love him he’s brilliant! Thanks guys 🙌

28 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Max, thanks for the love! We're thrilled you had such a brilliant time in Risoul. Benjy really is great and we'll make sure we pass on your kind words to him and the rest of the NUCO team. We'd love to see you back on the mountains again soon!

Noté 5 sur 5 étoiles

Fantastic Help

Nuco Rep Olivia Webb was lovely and very helpful, great trip overall.

3 avril 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Henry, thanks for the feedback! We're so glad you had a brilliant trip and that Liv took such good care of you. We’ll make sure she gets a shout-out for being lovely and helpful. We hope you'll join us again soon!

Noté 5 sur 5 étoiles

The greatest of all time

Whoever gave the 1 star, is the biggest NOB of all time, this guy is genuinely the greatest fella of all time. KEEP HIM IN NUCO!!!! Liv and Marc are the best two REPS I’ve ever met in my life!!!!! Keep them on otherwise you’re making a silly mistake xxxxx

1 avril 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Henry,

Now this is the kind of energy we love! Thank you for the legendary feedback. We agree that Liv and Marc are superstars and we'll be sure to pass this onto them.

It sounds like they made your trip one to remember, which is exactly what we aim for. We can't wait to see you back on the mountains again soon!

Noté 5 sur 5 étoiles

Liv Webb

Liv Webb, was so helpful. Saved our holiday!!! 😁

31 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Liv,

Thanks for taking the time to leave us a review. It's great to hear Liv was able to assist you whilst on your holiday.

Thank you for booking with We are NUCO, we look forward to seeing you back on the slopes in the future!

Noté 4 sur 5 étoiles

Good value

NUCO had availability in the same accommodation that larger companies had sold out.

They were also good value for money.

There was no contact with in-resort rep and we were left to figure out how to get from transfer drop-off to accommodation by ourselves (which was tricky)

21 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you for sharing your feedback! We’re delighted that we could secure your accommodation when larger companies had sold out, and that you found the trip to be great value for money.

NUCO Travel doesn't employ physical in-resort reps. Instead, we provide independent style holidays backed by our UK-based Resort Support team, who are available to help over the phone or via live chat using the contact details provided in your pre-departure information.

That being said, we are sorry that navigating the transfer drop-off to the accommodation proved tricky and thank you again for your valuable feedback!

Team NUCO

Noté 5 sur 5 étoiles

Excellent service!

A very smooth process from start to finish- booking flights, transfers, equipment hire, ski passes and accommodation all in one place! The team were also very helpful and responsive throughout- thank you! Will definitely be booking through NUCO again!!

14 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Beth, we’re thrilled to hear that having everything all in one place made your trip smoother. Our team loves hearing that their support made a difference! We can’t wait to help you get back on the slopes, see you then!

Noté 4 sur 5 étoiles

Val Thorens with NUCO

We went to Val Thorens as part of a group trip (18) organised through NUCO. There was a link to NUCO through some of our party (not us), but the whole package seemed very reasonable (Bristol EJ flights, SC Apt, transfers, ski pass, ski hire). We had a brilliant time, apartment was so well located, everything seemed to fall into place for a brilliant skiing week. I thought Nuco communication was really good, prices reasonble and would book with them again

7 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you so much for the review! We love hearing that you had such a brilliant time. Val Thorens is a fantastic spot, and we’re so glad the apartment location and the package worked out so well for you. We’re thrilled to have won you over—we'll be ready and waiting when you're looking to book your next trip!

Noté 5 sur 5 étoiles

Alice from NUCO, TOTAL GEM! 🤩🤩

Alice from NUCO is a TOTAL GEM!! The customer service she provides is absolutely impeccable and she goes above and beyond to resolve my issues and ensure that I can enjoy my trip to the fullest, everyone needs to take note 🥹

24 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you so much for the glowing review. Alice truly is a superstar, and we couldn't agree more—she always goes the extra mile for our guests. We’re just happy we could help you enjoy your trip to the fullest. See you next time!

Noté 5 sur 5 étoiles

Great communication and very clear and…

Great communication and very clear and straightforward instruction on what to do throughout booking and during the trip. We are a big group of 24 and we have no issues during our trip at all.

21 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you for the fantastic feedback, Louis! Organising 24 people is no small feat, so it’s great to hear that our booking system and trip instructions made the process straightforward for you. We take pride in making the complex parts of group travel feel simple. We hope the whole group had an unforgettable time!

Noté 1 sur 5 étoiles

Lieing advert, unhelp staff. AVOID

4* appartment was a bunk bed in a room 200cm by 100cm, I physically could not fit in the bed. Nuco didn’t help and lied in the advert. I am suing them for false advertising and report them to French tourism board for breach of health and safety (if there was a fire I could not get out in time)
They are a typical soulless lieing company that I’ll see in court

Follow up to reply. I messaged you many times and you dismissed my concerns , over 25% of the group on the trip (around 200) also complained and you did and have still done nothing.

22 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Paul, we are very sorry to hear about your dissatisfaction with the accommodation and your experience with our team. We take all allegations regarding safety and advertising accuracy extremely seriously.

To ensure this is handled through the correct formal channels, please send a full account of your booking and concerns to holidays@nucotravel.com. Our resolutions team will review the details and respond to you directly.

Noté 5 sur 5 étoiles

Great service once again

Great service once again

7 mars 2026
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Réponse de NUCO Travel Group

Thanks for coming back to us! We’re so glad we could provide another great experience. Here’s to many more successful trips together!

Noté 5 sur 5 étoiles

Coordinated and all in one place

Having everything coordinated and together in one simple web interface made getting an extended family together so much easier

7 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Fantastic to hear! We’re so glad we could take the stress out of your family coordination. Making group bookings simple is what we’re all about. See you all next season!

Noté 5 sur 5 étoiles

The experience of going on holidays…

The experience of going on holidays with Nico has been amazing!

We went to Alpe D’Huez in March 2026 and everything went flawlessly. Everything was great thanks to Jonny’s organisation, we didn’t have a single issue

7 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks for sharing your experience! It’s great to hear that everything went smoothly for your March trip to Alpe d’Huez. We’re so glad Jonny’s organisational skills helped with planning, and we’ll make sure he sees this lovely feedback. We look forward to welcoming you on your next adventure!

Noté 5 sur 5 étoiles

This is my third year with Nuco and…

This is my third year with Nuco and every year they are extremely helpful and always responsive and the trip happens and everyone has a great time.

7 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Happy 3rd Anniversary with NUCO! We're so glad we could help make another trip a success for you and the group. Thank you for the kind words about our team—we’ll be ready and waiting to help you plan the next one!

Noté 4 sur 5 étoiles

Simple booking, but triple check details

Quick and easy process for booking. Queries about flights were answered relatively quickly. Only downside was that it wasn’t clear which ski pass was included in the package as I never noticed there were different ski passes in the area and wasn’t given an obvious option in the booking which meant a surprise expense and some extra admin on the first day.

2 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Tim, we appreciate the honest review.
We're happy the booking process was easy, but we’re sorry the ski pass selection wasn't clearer. We’re always looking to improve, and your feedback helps us refine the booking experience for everyone.

Thanks for choosing NUCO, and we hope to see you again soon!

Noté 5 sur 5 étoiles

Easy to communicate with

Easy to communicate with, very helpful when had issues with flights so made the process stress free

1 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks for the review! We’re glad we could help resolve your flight issues and keep your holiday on track. See you on the slopes next time!

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