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NUCO Travel Group Avis 

524
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just recently booked another ski holiday through NUCO. Pricing is competitive and transparent. The Range of Accommodation is good .The Website is clear and easy to use . Tailoring the booking to in... Voir plus

Noté 5 sur 5 étoiles

Olivia has been super helpful in sorting out our booking and replying quickly to any queries. The whole process has been really easy with all of the different accommodation/transport/equipment options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used NUCO for the first time last year, great experience taking away the pain of booking things separately and tying it all together for a large group of friends. Would recommend them to a frien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Les Cimes-La Clusaz NUCO boxed off another fantastic trip to a quieter resort. Everything organised by NUCO, was on time and excellent. The accommodation was top class, extremely friendly and helpful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages
  4. Société d'événementiel
  5. Vacances au ski

À propos de NUCO Travel Group

Écrit par l'entreprise


NUCO Travel is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers every season. We're the experts in party and snow, a group of people passionate about the snowsports industry and everything they represent. We've built our name on all-in packages that bring together flights, transfers, accommodation, lift passes, lessons and more, so nothing gets missed and nothing gets left to chance. Basically we do the hard work so our customers don't have to.

Every package is ATOL and ABTOT protected, so you can book with confidence. Ski holidays are expensive, we get it, that's why we also offer a price match guarantee on our bookings so you can rest easy knowing you're travelling on the best offer.

From our most popular ski package holidays in Val Thorens and Tignes, some of our headliner resorts in the French Alps, to a growing range of ski resorts across Austria, Italy, Bulgaria and more, we cover holidays to the best ski resorts in Europe for groups of every size.

We'll help you find your next favourite resort, advising you on snow-sure slopes, lively night life, where's best for beginner-friendly runs, or more challenging terrain, all through the same one-stop booking process.

We're all about helping people looking for cheap ski holidays or cheap ski breaks that don't skimp on the experience.

Competitor Price Match Guarantee

Rest easy knowing we'll price match any better offer.

Get in touch with our sales team to apply this to your package.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

524 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(524)

146 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Nuco were very easy to book with

Nuco were very easy to book with, we got a great deal and they responded to queries quickly!

28 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks Frank, we really appreciate the feedback! At NUCO, we strive to combine great value with top-tier support, so it’s wonderful to hear we hit the mark for you. Thanks for choosing us, and we hope to see you on the slopes again soon!

Noté 5 sur 5 étoiles

First time travelling with this company…

First time travelling with this company and found them to be well organised and has a great skiing holiday thanks

28 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you for your review, Julie! We appreciate you putting your trust in NUCO for the first time and are thrilled to hear you had a brilliant holiday. We look forward to welcoming you back!

Noté 5 sur 5 étoiles

Very simple process!

I’ve used NUCO for a good few years now. The booking process is so straightforward, and it’s especially handy to have all the different elements in the one place. This year’s trip to Val Thorens was very smooth and we encountered no issues whatsoever. Looking forward to getting next year’s trip booked with NUCO again!

28 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Grace,

We really appreciate the kind words! It’s great to know that after a few years of booking with us, you still find the process straightforward and stress-free. Val Thorens is a classic, and we’re glad everything went off without a hitch. Thanks for sticking with NUCO, and we’ll be ready when you are for next season’s booking!

Noté 5 sur 5 étoiles

Les Cimes-La Clusaz

Les Cimes-La Clusaz
NUCO boxed off another fantastic trip to a quieter resort. Everything organised by NUCO, was on time and excellent. The accommodation was top class, extremely friendly and helpful people. Ski Pass pre-printed and read for collection, ski hire top of the range, good solid skis for the conditions. Emmy at NUCO is always helpful, creative and precise with her booking processes, we will be ringing up soon to book for next year.

1 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Michael, thank you so much for the fantastic review. We are thrilled to hear that your trip to a new resort was such a success and that everything hit the mark.

I’ll be sure to pass your kind words along to Emmy—she’ll be delighted to know her hard work made your booking process so smooth. We’re already looking forward to hearing from you for next year's adventure! See you soon.

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, great holidays, website is really good and the customer support is really fast, friendly and helpful. It’s so nice being able to deal with real people alongside a slick online platform

3 mars 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Ram,

Thank you for leaving us some feedback. We're glad you found the website really good and that the team were fast, friendly, and helpful. While we’re proud of our website, we believe it’s our people who truly make the difference.

Hope to see you on the slopes again soon!

Noté 5 sur 5 étoiles

fabulous service

I had a brilliant experience with nuco they were fast at replying & solved issues before they arose e.g. having to rent linen at our apartment. They organised all of our ski passes & collection couldn’t have been easier. Ski hire shop was also perfect & very close by. The apartment we ended up going for wasn’t listed on the website but they managed to arrange it for us as it was the most suitable. Will definitely be booking with them again! Thank you so much!!

21 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Thank you for taking the time to leave us a review, Lucy!

We're happy we could help with arranging your holiday and that everything went smoothly for you.

We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Great holiday! Will book again

Great holiday! Fantastic value for money, well organised and customer service were alway quick to respond and helpful

21 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Josh,

Thanks for your 5* review. We work hard to keep our holidays great value and high quality, so hearing this means a lot to us. See you next time!

Noté 5 sur 5 étoiles

Nuco made my Ski holiday easy

Nuco made booking the group ski trip very easy. Being able to access all the elements of the trip in one place really took the hassle out of the trip.

Although in the end we sorted our own flights nuco were ready to accommodate flights to and from different locations which was a real benefit.

I would definitely recommend Nuco to anyone looking to book a ski trip.

21 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Stu,

Thanks for your 5* review. We know that organising large group trips can feel like a bit of a puzzle (especially if you're all coming from different locations), so we're really glad to hear we could take the hassle out of your trip.

Hope to see the whole group back on the slopes soon!

Noté 4 sur 5 étoiles

First time booking with NUCO

First time booking with NUCO and would definitely use again. Good flight times, easy transfers and accomodation in a great location in the centre of Zell am See, Austria. The vouchers for everything were available online ahead of travel so was very easy when we got into the resort.

14 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Kelly,

Thank you for your review! We’re thrilled that your first experience with NUCO was a smooth one and that you had a great time in Zell am See!

Thanks again for choosing NUCO, and we look forward to seeing you soon!

Noté 1 sur 5 étoiles

Do not use this company at all costs

Do not use this company at all costs ! We booked a group ski holiday with this company and wow do I regret ! A month after the holiday they suddenly sent us a load of pictures claiming we had “£1000 with of damage to the room” what they didn’t know is we took videos and pictures of the room before we left and had evidence that this was not true! Secondly they would have had to tell us this within 48 hours not 4 weeks after the holiday ! Was a complete shock and they took it out of the card even though we sent evidence it was not us and to add how rude the staff were you couldn’t of got ruder staff if you tried - if I could add pictures to this review I would ! As it’s embarrassing on there end being caught out on such lies ! Scammers ! Do not use

7 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Grace,

Thank you for taking the time to leave us some feedback regarding your recent stay. We take allegations of this nature very seriously and would like to clarify the process regarding the damage deposit held against your accommodation.

Damage deposit charges are driven by reports and photographic evidence provided by the local accommodation providers following your check-out.

Details of the charges, as well as images showing the damage caused to your apartment during your stay, were sent to your group leader in the days following your departure, so your claim that this was not sent until 4 weeks after your holiday is simply untrue.

We understand that receiving a damage claim is distressing, and we will do all we can to contest charges with our suppliers. While numerous members of your group have notified us that you have images and videos of the apartment at the time you departed, they so far have been unwilling to share thse with us.

If you do have time-stamped photos or videos from your departure, please send them directly to our team at holidays@nucotravel.com to assist with the investigation with the residence provider to ensure an accurate resolution.

Looking forward to hearing from you.

Thanks, NUCO Travel

Noté 5 sur 5 étoiles

We had just the best trip to Chamonix…

We had just the best trip to Chamonix with NUCO last week. The booking process couldn't have been easier and they took care of everything. I contacted customer services twice to ask questions, and they were so helpful and lovely. It was a hassle free holiday and I will absolutely use them again. Perfect in every way!!

19 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Alys,

Thank you for taking the time to leave us a 5* review. We're so glad to hear that your trip to Chamonix was perfect in everyway and that the team were able to help with any questions you had.

We look forward to seeing you on the slopes again soon.

Noté 4 sur 5 étoiles

Everything was great apart from the…

Everything was great apart from the apartment. The front door didn’t lock properly the ski locker didn’t lock at all it said there was free WiFi they wanted you to rent the WiFi hub. I would never stay there again it’s a one star at the most

17 février 2026
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Réponse de NUCO Travel Group

Hi Darrin,

Thank you for taking the time to leave us a review and provide us with some honest feedback.

While we're really glad to hear that most parts of your holiday went well, we are concerned to hear about the issues with your apartment.

We would love the chance to look into this further for you. Please reach out to us at holidays@nucotravel.com so we can get more details.

Looking forward to hearing from you.

Noté 5 sur 5 étoiles

Olivia was super friendly

Olivia was super friendly, helpful and responsive!

20 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Thanks for the 5-star review, Becky! We’re so glad Olivia was able to provide that friendly and responsive service we strive for. We really appreciate the feedback and hope to help you again soon!

Noté 4 sur 5 étoiles

The booking process was easy

The booking process was easy, and the online chat were easy to reach. It might have been helpful to have some reps in resort especially when the weather was bad, but overall a good experience!

7 février 2026
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Réponse de NUCO Travel Group

Hi Jessica,

Thanks for taking the time to leave us a review - we really appreciate your feedback. It’s great to hear you had a good experience overall and that the booking process and live chat were nice and easy.

We completely understand that bad weather can be stressful and while we don’t have physical reps in every resort, our dedicated support line is available around the clock to help if needed.

Hope to see you on the slopes again soon!

Noté 5 sur 5 étoiles

Really easy for big groups

Really easy for big groups. All smooth with no hiccups. Not their first rodeo

7 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Glad we could make it a smooth ride for the group, Matt! Thanks for the 5-star review and the great feedback. We’ll be ready to help plan the next trip as soon as you are!

Noté 5 sur 5 étoiles

Fantastic company with great customer service

From the outset, the Nucco Travel website was clear, easy to navigate, and very user-friendly. I received excellent customer service throughout. Every question I had was answered promptly and thoroughly. On the day of our departure from the resort, Nucco even called to inform me that, due to adverse weather, they had arranged an earlier transfer to make sure we reached the airport in time for our flight. This level of care and professionalism really stood out. A fantastic company with outstanding staff. I will definitely be using them again!

7 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Louis,

Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you found the website easy to use and that our team could support you every step of the way.

We know how stressful mountain weather can be, so we’re glad we could get you back to the airport smoothly.

Looking forward to helping you plan your next trip.

Noté 4 sur 5 étoiles

A week in Val Thorne

Just came back from a week in Val Thorne and it honestly was the best time of our lives. NUCO played a big part in this to be honest. With NUCO we were able to book flights, transfers, accommodations and get the lift pass. Everything worked great and it was easy for us to get to our destination. The only thing that made me give a 4 star review instead of 5 is that after booking it we hear much back until the month before our holiday where they emailed to let us know that we would get our holiday vouchers 3-5 days before.

14 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Jabob,

We're really glad to hear that you had an incredible time in Val Thorens - it's one of our favourites for a reason!

We also really appreciate the honest feedback regarding the communication gap after booking. We're looking to see if there's anything we can do to keep our passengers fully updated before your holiday vouchers are issued.

We hope to see you in the mountains again soon.

Noté 5 sur 5 étoiles

Helpful, quick and overall great!

Very helpful and quick with their responses. We’re always happy to help and the team does a great job from start to finish. Highly recommend!

17 février 2026
Avis spontané
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Réponse de NUCO Travel Group

Hello,

Thank you so much for the kind words! We pride ourselves on being quick and helpful, so it’s wonderful to hear that the team hit the mark. We truly appreciate your feedback.

Hope to see you on the slopes again soon.

Noté 5 sur 5 étoiles

Trip to Tignes

Started off with a very clear website with all information and lots of options. Booking was super easy and was happy with the value for money. No issues on the trip whatsoever and had a fantastic time! Thank you to Nuco Travel!!

24 janvier 2026
Avis spontané
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Réponse de NUCO Travel Group

Hi Kai,

Thank you for your wonderful feedback.

We’re delighted to hear that the website made planning easy, and that you found great value for money. It’s fantastic that your trip went smoothly and that you had a fantastic time in Tignes!

Thanks,

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