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NUCO Travel Group Avis 

526
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Excellent from start to finish. Really helpful advice on choosing a resort to suit our very mixed ability party. Helpful insight and assistance booking some non-ski based activities as well as the who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just recently booked another ski holiday through NUCO. Pricing is competitive and transparent. The Range of Accommodation is good .The Website is clear and easy to use . Tailoring the booking to in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Olivia has been super helpful in sorting out our booking and replying quickly to any queries. The whole process has been really easy with all of the different accommodation/transport/equipment options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Les Cimes-La Clusaz NUCO boxed off another fantastic trip to a quieter resort. Everything organised by NUCO, was on time and excellent. The accommodation was top class, extremely friendly and helpful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages
  4. Société d'événementiel
  5. Vacances au ski

À propos de NUCO Travel Group

Écrit par l'entreprise


NUCO Travel is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers every season. We're the experts in party and snow, a group of people passionate about the snowsports industry and everything they represent. We've built our name on all-in packages that bring together flights, transfers, accommodation, lift passes, lessons and more, so nothing gets missed and nothing gets left to chance. Basically we do the hard work so our customers don't have to.

Every package is ATOL and ABTOT protected, so you can book with confidence. Ski holidays are expensive, we get it, that's why we also offer a price match guarantee on our bookings so you can rest easy knowing you're travelling on the best offer.

From our most popular ski package holidays in Val Thorens and Tignes, some of our headliner resorts in the French Alps, to a growing range of ski resorts across Austria, Italy, Bulgaria and more, we cover holidays to the best ski resorts in Europe for groups of every size.

We'll help you find your next favourite resort, advising you on snow-sure slopes, lively night life, where's best for beginner-friendly runs, or more challenging terrain, all through the same one-stop booking process.

We're all about helping people looking for cheap ski holidays or cheap ski breaks that don't skimp on the experience.

Competitor Price Match Guarantee

Rest easy knowing we'll price match any better offer.

Get in touch with our sales team to apply this to your package.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

526 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(526)

147 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Laura has been absolutely fantastic in…

Laura has been absolutely fantastic in organising our ski holiday. She took care of all the heavy lifting, making the whole process effortless for us. Everything has been handled professionally, smoothly, and with great attention to detail. We’re now all set and can’t wait for our trip! Highly recommend her and the Nuco team.

24 novembre 2025
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Réponse de NUCO Travel Group

Hi there, thanks so much for taking the time to share your experience! We’re so pleased to hear that Laura was able to help make the booking process effortless and enjoyable, we'll be sure to pass this on.
Thank you again for your review and recommendation. Hope you have a brilliant holiday!

Noté 5 sur 5 étoiles

Great experience of Nuco so far

Emmeke is without a doubt the highest customer service I have received in a long time. She is a credit to the company!
Looking forward to our family ski trip!

19 novembre 2025
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Réponse de NUCO Travel Group

Thank you so much for your review Nicole!

We think Emmeke is pretty great, and we love that you think so too! I have just spoken with her, as we always pass on customer reviews to the team, and she said she had a lovely time speaking with you, and that you both had a little giggle.

We hope you and your family have a wonderful holiday and if there is anything further we can help with, please do let us know.

Noté 5 sur 5 étoiles

Will use NUCO every year!

This is my third time using NUCO and once again I am so in awe of their amazing customer service and ease of booking! With such a complex booking it was amazing to have the help of both Laura and Will who made it so simple. Thank you guys so much!

15 novembre 2025
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Réponse de NUCO Travel Group

Hi Michelle, thank you so much for the great review!
It's amazing to hear you’ve come back for a third trip.
Laura and Will will be chuffed to know they helped with making the booking process nice and simple for you.

Thank you for trusting us with your holidays, and we look forward to helping with the next one.

Noté 5 sur 5 étoiles

NUCO Experience

Second year booking with NUCO and Emmeke in particular! She is always attentive and as personable as can be. A wonder to book with, cannot recommend enough.

7 novembre 2025
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Réponse de NUCO Travel Group

Thanks so much for coming back to NUCO for another year! We’re so glad to hear Emmeke made everything smooth and enjoyable, she’ll love hearing your review, so we'll be sure to pass on.

We really appreciate the recommendation and can’t wait to help with the next one.
Have a great trip!

Noté 5 sur 5 étoiles

Sean! NUCO’s number 1

Sean has made booking a holiday as easy as it has ever been! I have booked ski trips for groups of friends over the last 4 years and have never found it as simple as dealing with Sean and NUCO. Massive thanks and cannot wait for the trip in March!

31 octobre 2025
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Réponse de NUCO Travel Group

Thanks for the review George!
Great to hear that Sean made booking so easy and that your experience with NUCO has been the best yet!

We'll definitely let Sean and the team know, as they love to see feedback and know that they've made a difference in our customers' experiences.

The countdown to March begins. Have the best trip!

Noté 5 sur 5 étoiles

Extremely helpful - 10/10

Our experience in booking a trip (for 18+ people!) was absolutely brilliant and I will be using NUCO again for future trips

Jonny in particular was extremely helpful in sending us various different options to cater to our changing numbers and priorities, and even managed to secure extra rooms at an accommodation that were not listed on our website - 10/10 service

24 octobre 2025
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Réponse de NUCO Travel Group

Hi Adam, thanks so much for the amazing review!

We’re so happy to hear that you've had such a good experience and that Jonny was able to help with putting everything together for your group. We'll be sure to pass this on to Jonny and the team.

We really appreciate you taking the time to share your experience, and we can’t wait to help plan the next one.

Have a great trip!

Noté 5 sur 5 étoiles

Thank you (again) to NUCO.

NUCO have once again proven themselves as a fantastic partner to work with to support the planning of our annual ski holiday. Our contact in particular, Emmeke, has always been accessible, responsive and professional. NUCO have provided myself, my family (and my friends), with consistent updates that have given us the assurance and confidence that all phases of the booking have been handled professionally.

NUCO was pro-active and supportive when elements of our booking required amendments (given our party size), and I shall absolutely look to book my family's skiing excursion with the team next year. We experienced no issues between leaving Manchester, and travelling to our resort to collect where we collected our keys, pass & equipment.

I would absolutely recommend NUCO as an advisor when booking a holiday, particularly for a large party size.

4 janvier 2025
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Réponse de NUCO Travel Group

Hi Jack, thank you so much for your amazing review! We really appreciate you taking the time to write this down and for your recommendation.

We’re so happy you and your family had such a smooth trip, and that Emmeke helped make everything so easy, we'll be sure to let her and the team know.
We look forward to helping you plan the next one!

Noté 3 sur 5 étoiles

Easy to edit your package once you have booked

Booking process was very easy, chat function for help is quick and responsive

15 octobre 2025
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Réponse de NUCO Travel Group

Hi Leila, thanks so much for your review!

We’re really happy the booking process was smooth and that our chat team could help quickly.

If there is anything we could have done better to improve your experience, please send us an email to holidays@nucotravel.com with some more information, as we always want to improve our systems, processes and our customer's overall experience.

Hope you have a great holiday!

Noté 5 sur 5 étoiles

Always reliable!

We've used NUCO to book trips for a few years, and they're always very reliable. Shout out to Will who was particularly helpful and quick to respond this time around!

20 octobre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Dan, thanks so much for your continued trust in NUCO and for booking with us again!
Great that Will could help and make things quick and easy for you too. Looking forward to booking your next trip!

Noté 5 sur 5 étoiles

Callum has been anazingggg at helping…

Callum has been anazingggg at helping organise a group trip! Super responsive, very helpful and very flexible with our groups changing dates/location requirements. Couldn’t recommend them more for booking a group trip!

18 octobre 2025
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Réponse de NUCO Travel Group

We're so happy Calum could help with the planning for your trip. We know group trips can be tricky, but that's exactly why we are here and it's what we do, help make the whole booking process as easy as possible for our customers, and our team is always happy to help. Hope you all have an incredible time!

Noté 5 sur 5 étoiles

Just booked a holiday for 6 in the new…

Just booked a holiday for 6 in the new year and all very smooth. Calum was great answering all my questions and made it a very easy process!

17 octobre 2025
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Réponse de NUCO Travel Group

Thanks for the great review Arthur! We're so glad Calum could help and that everything has been so easy. Hope you and your group have a great trip!

Noté 5 sur 5 étoiles

Have recently booked a trip for a large…

Have recently booked a trip for a large group and Laura has been fantastic start to finish - super patient and helpful!

17 octobre 2025
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Réponse de NUCO Travel Group

That's great to hear Lucy! Thanks so much for leaving a review, we'll make sure to pass this on to Laura and the team. Have a great trip!

Noté 5 sur 5 étoiles

Emmeke and Finn made the whole booking…

Emmeke and Finn made the whole booking process really easy to understand, can't wait to go away in February!! I would highly recommend NUCO to anyone booking a ski trip this winter.

17 octobre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi George, we are so happy to hear Emmeke and Finn helped with making the booking process so easy. We'll be sure to let them and the rest of the team know!
Hope you have a fab time in February and if there is anything else we can help with, please do get in touch and thank you so much for taking the time to leave a review!

Noté 5 sur 5 étoiles

Great service

Left it a little late to book the group ski trip this year.

Big thank you to Isabella who made booking our trip so easy! She was patient, accommodating, and always quick to respond. Couldn’t have asked for a better experience—thank you Isabella!

3 octobre 2025
Avis spontané
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Réponse de NUCO Travel Group

Thanks so much for your review James!
We'll be sure to pass this on to Issy and the team as well as we love to see that the personal touch has made your experience that much easier.

Have a great trip!

Noté 1 sur 5 étoiles

False Advertising

Booked a package ski holiday in Alpe d'Huez after spending €2900 on our 4 Tomorrowland Winter tickets. Later Nuco emailed me to inform me they didn't actually have the hotel they advertised and had nothing available in the area. I'm now having to pay an extra €2000 now to find something a 20 min drive away. Avoid Nuco if you can.

27 septembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Joey G, we are really disappointed that we had to inform you that the accommodation you booked on Saturday wasn't available.

We informed you of this and were able to provide an alternative option, in Alpe d'Huez, on Sunday, within 24 hours of you making the booking. We appreciate this was a lower standard of accommodation than originally booked and as such you decided to proceed with cancelling. Your full refund was processed the same day so this should have credited your original payment card.

With the Tomorrowland Festival taking place in Alpe d'Huez for that week, which we are not affiliated with, we do not have any accommodation available and unfortunately, there was an error on our part which did show this one apartment as available. This was not something intentional to false advertise but an error that we updated and contacted you as soon as we possible could to rectify, within 24 hours.

We are very sorry this happened and would like to assure you that we are dedicated to ensuring we are fair and honest in everything we do, and we will be looking further into how this error occurred to ensure this doesn't happen again.
If there is anything further you would like to discuss with our team, please email holidays@nucotravel.com and we'll be happy help.

Noté 5 sur 5 étoiles

I have just booked again with Erna Low…

I have just booked again with Erna Low to return to Val Thorens. I have booked many many times with this company. Consistently very good service. Thank you to Laura with the help booking.
I highly recommend Erna Low.

19 septembre 2025
Avis spontané
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Réponse de NUCO Travel Group

Hi Jeremy, thank you for your review. We love looking after you and wanted to thank you for your loyalty over the years. We really appreciate it. Thank you again. Jane.

Noté 5 sur 5 étoiles

We recently booked a ski holiday for a…

We recently booked a ski holiday for a group of 14 through NUCO, and Laura was absolutely amazing from start to finish. Organising such a big group could have been stressful, but she made the whole process smooth and straightforward. She was always quick to respond, super helpful with all our questions, and went above and beyond to make sure everything was sorted perfectly.

Thanks to Laura’s support, we could just look forward to the trip without any hassle. Couldn’t recommend her enough – if you’re planning a group ski holiday, you’ll be in great hands with her!

9 septembre 2025
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Réponse de NUCO Travel Group

Hi James, thank you so much for taking the time to post your review. I'm really pleased that Laura was able to help you book your group. I have forwarded your comments to her and we hope you have a great holiday!

Noté 5 sur 5 étoiles

Great Price, Great Communication, Great Service

Laura was absolutely fantastic in helping organise our ski trip! From the very first message she made everything easy – the booking process was smooth, communication was quick and clear, and she was always happy to answer questions. She found us a great deal at a really good price and took away all the stress of planning. Couldn’t have asked for better service – super helpful and friendly throughout. We can’t wait for the trip now, thanks to her! Highly recommend.

4 septembre 2025
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Réponse de NUCO Travel Group

Hi Alfie, thank you for review. We are really pleased that Laura was able to find you a great deal and I have forwarded your thanks to her. We hope you have a great holiday.

Noté 5 sur 5 étoiles

Thanks to Emmeke

Emmeke was fantastic, we have booked for the second year with NUCO and dealt with Emmeke both times.
She has helped us fine the perfect apartment after lots of looking.
Emmeke always tried to her best to suit our needs.
Emmeke was so friendly and helpful, so thank you!!

30 août 2025
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Réponse de NUCO Travel Group

Hi Georgie, thank you for taking the time to post your review and for booking with us again. I will forward your comments to Emmeke and I'm pleased she was able to help you find the perfect apartment.

Noté 5 sur 5 étoiles

100% recommend!

Will was absoloutley amazing at handling my endless requests and changes. Massively appreciate and thank you so much for making the process so easy and exciting!

29 août 2025
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Réponse de NUCO Travel Group

Hi Amy, thank you for your review. I'm pleased Will was able to help you out and hope you have a great holiday.

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