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Noté 2 sur 5 étoiles

I ported a cell number over and everything went fine. Then I ported my working phone number to Numberbarn. Numberbarn notified me the port was complete and the number was ready. When I tested it, e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In a rush, I accidentally bought the wrong variation of my desired number (wrong area code) which after all the taxes and fees came to almost $700. I had to finish designing my advertising media that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I tried really hard to sign up with a competitor at first, that ends with xxxx.ms But they were so complicated, rude and asked for lot of information. When I found Numberbarn, everything just... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the pleasure of speaking with Aracely Hernandez today. She was very upbeat, knowledgeable, funny, & I could tell by her demeanor she really enjoys what she does. NumberBarn allowed me to purcha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Fournisseur d'accès Internet

Écrit par l'entreprise

World’s largest marketplace for local, toll-free and custom vanity phone numbers. Budget-friendly phone number parking, porting and call forwarding.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

433 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(433)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Port Out numbers

I bought two numbers from here. Prices were great and support service is amazing. Will definitely recommend using them.

12 décembre 2023
Avis spontané
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Réponse de NumberBarn

Great prices and great service. What a great 1-2 combo. Thanks for the shout-out!

Noté 5 sur 5 étoiles

The customer service team are…

The customer service team are EXTREMEMLY professional and fast. They fixed my tech issue quickly!!!

11 décembre 2023
Avis spontané
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Réponse de NumberBarn

Thank you for the wonderful review, RV. It was our pleasure to serve you today!

Noté 5 sur 5 étoiles

Great application with great features

Great application with great features, helped me a lot over my travel to keep my number.

Thank you NumberBarn

6 décembre 2023
Avis spontané
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Réponse de NumberBarn

We just love it when customers can take their number with them when they travel. Bon Voyage!

Noté 5 sur 5 étoiles

great functionality

apparently different situations will produce varying results.... i was transitioning out of my old number so that i could pass it along to a friend, neither of us was in any hurry, and number barn offered exactly what i needed: park the number temporarily, while still receiving (and sending) texts, and let callers hear my custom voicemail greeting... so i experienced great functionality, an amazing price, great customer service, and a smooth port to my friends t-mobile account, which she was able to do at her leisure. its a shame NumberBarn isnt a household name (I had to google for what i was looking for, and struck gold), but if they keep this up it will be!

4 décembre 2023
Avis spontané
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Réponse de NumberBarn

We're sure working hard to try to become a household name. We appreciate you helping us spread the word!

Noté 5 sur 5 étoiles

NumberBarn is A "MUST HAVE" service for me! Saves me money!!!

Another fine port IN completed. You can "trust" NumberBarn.com to "pilot" your port in request. I'm 100% satisfied.

Use NumberBarn with Confidence.

My review is based on a genuine experience with NumberBarn and I have not received, nor will I accept, any incentives from NumberBarn for this review.

5 décembre 2023
Avis spontané
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Réponse de NumberBarn

I see what you did there, Tommy. Thank you for the awesome review!

Noté 5 sur 5 étoiles

I have been using Numberbarn for…

I have been using Numberbarn for several years. Their service just works. The last carrier I ported from was Puretalk and they held my number but Numberbarn kept trying and I got to keep the number.

21 novembre 2023
Avis spontané
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Réponse de NumberBarn

Thank you for the fantastic review! So glad to hear that our service is working well for you.

Noté 5 sur 5 étoiles

Service

The services provided are exactly what I was expecting. Minor problems were addressed quickly and resolved in a timely matter.

15 novembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Norm, we are beyond thrilled that your port went well. Thank you for the review!

Noté 5 sur 5 étoiles

I used number barn to purchase a number…

I used number barn to purchase a number of my choice so it was easy to remember and I could use when travelling to the US as getting a new number each visit was annoying.
Now I have a number I can put on hold or transfer to an international number or use when travelling. Very happy

9 octobre 2023
Avis spontané
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Réponse de NumberBarn

Hi Vicki, we're so glad that you found a versatile solution for your international travels. Thank you for the shout-out!

Noté 5 sur 5 étoiles

Good service

Ordered a couple of numbers and ported away. Everything was clear how to make it.
Good search interface.
Highly recommended to find a number.
I didn't use their call service.

4 novembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Kirby, thanks for the great review. We're so glad you found a terrific number!

Noté 1 sur 5 étoiles

Terrible Customer Service

The customer service of Numberbarn is terrible. They don't answer the phone , don't return calls , don't port numbers away , & communication by email takes days .

22 septembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Gary, thank you for sharing your experience. I'm glad that we were able to connect by phone and successfully port your number. This particular port definitely wasn't the easiest but we truly appreciate your time and patience and apologize for the initial aggravation this process caused.

Noté 5 sur 5 étoiles

Great and prompt service with Numberbarn.com

I really appreciate Jessamyn’s support on my porting to Xfinity! She provided very prompt service so professionally. She went above and beyond to help put me in direct contact with Xfinity porting advance team when I was hopeless when attempting to get help with Xfinity customer service representative alone earlier. Service was provided by Numberbarn.com only via email but it was very personal and as effective as talking to live person.

I couldn’t be happier by with your service! I always recommend them to my friends who are looking for new numbers. Thanks!!!

17 septembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Chacha, we're so glad you had a smooth porting experience to Xfinity. Your recommendation means so much to us!

Noté 5 sur 5 étoiles

Justin solved a billing issue within 24 hours

Justin solved a billing issue within 24 hours, which is one of the best customer service experiences I've ever had. It says a great deal about NumberBarn that the company employs someone so capable, and gives him the authority to resolve problems quickly. Good work, Justin and NumberBarn!

20 septembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Kenneth, thank you for the shout-out and for your patience and understanding along the way!

Noté 1 sur 5 étoiles

Don't do it!! They don't care!!

So on a whim was gonna change my original 10 year old cell number due to alot of all of a sudden scammers calling me. I found this on Google for basically getting a vanity number which is no longer offered through cell service providers. I found my number paid the fees and walla your number is ready. I had to call my cell provider to port over the number and did so getting rid of my old number for good and walla nothing l!!! I found out the number that was in limbo waiting to be posted had a Verizon locked phone thing on it. Next thing I know I lost my old number couldn't pursue the new number and my phone was in limbo for 2 days mind you I am on call 24/7! So surgeries were missed and fees were adding up. I had to get a new number 20 dollars and switch fee 15 and a restart fee 30 plus I had to get a random number from my cell service that sucked. I especially hated that NUMBER BARN HUNG ME OUT TO DRY WITH NO CONTACT HELP, SUPPORT FOLLOW UP OR PHONE NUMBER TO RECTIFY THIS SITUATION. They set thousand of numbers aside so normal people can't use them then they monopolize the area and let it run on auto pilot as to say it sooooo good that no mistakes will be made..yet here we are!! I don't like feeling like a p.o.s and set aside!! This was a horrible experience and I regret it and hope Noone else has to go through it either. Our phones are a extension of us and who we are this was a slap in the face and Noone even cared!! On the rebuttal below again you didn't even listen to my extensive details about the situation on either email and the only outcome I recieved was I quote if your over it, we can refund ya..all I ask all I say is this..do not sell, borrow, loan or ask for money in exchange for numbers that are blocked by the previous carrier!! It did not go through due to being linked to a non paid off stolen phone from verizon..when ported over it said non usable it is locked by Verizon for non pay off of the phone it is linked too..which makes me believe u don't do due diligence or research number u want payment for yet don't care what happens to the people that want said numbers!!

13 septembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Jeff, I can definitely appreciate your level of urgency here, and am sorry to hear that your number isn't working properly. I see that you reached out to our support team for the first time about this issue yesterday afternoon shortly before posting this review.

It is true that we have limited support availability on weekends but a member of our team has responded to your inquiry. We are also happy to set up a call with you to work through this more quickly. Either way, we look forward to working with you to resolve this.

Noté 5 sur 5 étoiles

Justin rocks and so does Numberbarn

I would not be doing justice to Justin if I did not state that he has been incredibly helpful, patient, kind, resourceful and lead me, step by step, to the resolution of my problems and the answers to my questions. I know so much more about Numberbarn in a way that will truly help me to deal with the important reasons I trusted Numberbarn in the first place.
It is so refreshing to be so pleasantly surprised about finding REAL HELP these days! ...and on top of that, Justin managed to lead me to comprehension of all I needed to learn, without making me feel not smart enough, which is an easy feeling, when you're not a 'techie' and need to deal with such matters. Thank you Justin, and thank you Numberbarn for hiring good smart people like Justin.

17 septembre 2023
Avis spontané
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Réponse de NumberBarn

Hi Livia, I read through your conversation with Justin and want to thank you for your patience and willingness to learn. It was truly our pleasure to serve you. We're celebrating this fantastic review today!

Noté 5 sur 5 étoiles

Smooth & Quick

A smooth experience went faster than expected to transfer my number to them. I got what I needed.

26 août 2023
Avis spontané
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Réponse de NumberBarn

Thank you for the review, Sandra! We're so happy to hear about your fast porting experience.

Noté 5 sur 5 étoiles

Great app for the value

I have used number barn for many years now. They have always responded and resolved quickly whenever there were issues that occurred. The value of this messaging service is great, you really can't find it with any other service. I highly recommend to use them.

26 août 2023
Avis spontané
Logo de NumberBarn

Réponse de NumberBarn

Hi Clara, we're so glad that our text messaging service continues to work for you and provide great value. Thank you for the wonderful shout out to our team!

Noté 1 sur 5 étoiles

I am really upset with this company

I am really upset with this company making 5 million in gross sales a year from a PO box and 12 employees. They allow me to open an account, and they allow me to start a port in of my number, and then their sensitive computer security system determines that I am high risk, and my account is closed and my transfer is cancelled with no explanation and no assistance provided to me whatsoever. I emailed to customer service their LETTER OF AUTHORIZATION agreement that a "manager" was supposed to review. No response! Now my phone number is in limbo. It is no longer with my old carrier and not with Number Barn either. I need to find out who owns my phone number. And no humans to answer a phone either just to "save money." And their office is closed on Weekends. I am getting my lawyer involved, hope it was worth it to "save money." The customer service manager named Jeremy Watkin is suffering from the Dunning–Kruger Effect, and he takes week long vacations without someone to cover his work, and he forces me to answers his questions multiple times. Plus, he expects me to know why his computers refuse to do business with me. I have no idea! That is his responsibility to know.

17 août 2023
Avis spontané
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Réponse de NumberBarn

Hi Li, we are sorry that you haven't had a great experience. As you have correctly assessed, we do have security protocols in place and your account did not meet those protocols. As such, we refused to provide you with service and never ported your number. We confirmed that your number never ported no less than three times with our underlying carrier.

You are correct that our support hours are Monday through Friday, 6 AM to 6 PM Pacific time. And while our primary support channel is email, we are more than willing to speak with customers upon request and as needed. It should be noted that our Director of Customer Support even replied to your email on a Saturday before taking a 3-day vacation.

As an added measure, we contacted your previous phone service provider. While they were unable to provide us with their customer details, they did state that they reinstated service for the telephone number and attempted to reach their customer -- albeit unsuccessfully.

Noté 5 sur 5 étoiles

Great Company, Great Customer Care

Victoria was simply amazing! She resolved a SMS to email issue right away! I've been a number barn customer for many years now and really recommend. Top customer service and they offer may great features!

4 août 2023
Avis spontané
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Réponse de NumberBarn

We're so glad we could resolve your SMS issue quickly. Thank you for the wonderful review!

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