Oberobiz Avis 

I have only given one star because I can't give zero. I ordered an item via Wowcher for a Christmas gift and was promised delivery on or before 19th December - I foolishly thought this may allow for delays. It is now 2.1.25 and the item still has not arrived, 2 weeks late. Tracking shows due for delivery 27.12.24, a week ago now. The so-called customer service have given nothing but platitudes and quotes from the tracking that I can see myself anyway. I am FURIOUS and feel foolish that I didn't check trust pilot before ordering from them. Wowcher have been no help whatsoever - I shall review them too!

TERRIBLE PATHETIC COMPANY NO DELIVERY NO CUSTOMER SERVICE NO REFUND PROCESS BASICALLY ROBBED THROUGH WOWCHER WITH THIS AND OTHER MERCHANTS AND U CANT DO ANYTHING TO GET YOUR MONEY BACK WOWCHER AND THE MERCHANTS ON IT ARE WOEFULLY INEPT DO YOUR SELF A FAVOUR AND USE A REPUTABLE COMPANY AVOID YOUR BRAIN MELTING DEALING WITH WOWCHER AVOID AVOID AVOID

Scam company!! Ordered Christmas gifts via Wowcher over a month ago. No sign of the items and the company is refusing to refund! Absolute disgrace!! AVOID

Awful scammers ordered a Xmas present back in November thought being through Wowcher it would be safe . Well I was wrong several emails refusing refund saying delivered after speaking with yodel it’s clearly not been delivered and just a booking request . Wowcher doesn’t want to know so please avoid

Terrible company. I ordered an item via Wowcher as a Christmas present. Five weeks on and there is still no sign. Obero are refusing a refund because it is "in transit" (even though it hasn't moved in 3 weeks) and Wowcher appear to have washed their hands of me. I would advise anyone reading this to never do business with either of them!

Family ordered an advent calendar for me which didn't arrive until 28th DECEMBER - almost four weeks after it was ordered and certainly far too late to be of any use to me.

Contacted Oberobiz throughout who had the cheek to blame Christmas for the rush, continually lied about delivery times and eventually offered me a 10% refund as they clearly must believe that I am some sort of idiot.

Given my research into the company on this site and it's disgusting reputation, there is no way on this earth I would provide my financial details to them - it seems baffling that their business partner Wowcher is choosing to use a supplier that so blatantly seems to be able to act outside of Trading Standards laws.

The worst company for delivering items that are substandard and not what as they advertised. They then state if you want refund send the item back at your own expense.
Totally unacceptable, Wowcher need to ban them from using their site too.
Bought three tubs of creams for xmas presents expecting them to be similar to what was advertised and what arrived would of cost me half the price in poundland.
AVOID at all costs.

We ordered a Taylor swift bedding set for Christmas, for our daughter. We expected a duvet cover with pillow cases. Imagine the surprise Christmas morning when it was opened to find a fitted sheet with pillow cases. We contacted the seller to be told, it is a bedding set and they are not prepared to do anything. Who would knowingly buy a printed fitted sheet and pillow cases? The quality of the product is also very poor. We will never buy from Wowcher/ Obero again and recommend you don’t either.

Wowcher should be ashame for selling products from this company.
Horrible product even worse customer service!

AVOID AS SCAMMERS, I wish I had looked at reviews before ordering through wowcher with this joke of a company. Ordered a jacket and not only was it 2 weeks late in being delivered, but when it arrived it smelled like rotten fish/cats pee. It was horrendous as soon as opening the parcel. So glad it wasn’t sent to someone as a present!! Tried contacting the company to explain and ask for a refund and they want ME to pay for the postage to send it back! I paid £6.99 for it to be delivered to me! Absolute joke , please avoid.

This company is absolute crap-- first time order through wowcher and after a week I realised the tracking info was telling me that item had not even been dispatched so I got intouch with supplier and they told me they couldn't find the order number- I ordered this item on 2/12/24 for a christmas present and after 2 emails to oberoto find out where my item is - it's now 26/12/24 and no delivery- useless company ,you may aswell close it with all the negative feedback you have on trustpilot, you will never get my custom ever again useless stawt

Charged £7.99 for next day delivery two weeks ago. Still not arrived and no response. Wowcher should be ashamed of themselves using this company. Update - refuse to read my emails saying I have to prove non delivery. Sending me the same email everyday - SCAMMERS. I have complained to Wowcher with no response.

Dreadful company and shame on Wowcher for dealing with them. Ordered Taylor Swift pyjamas in a UK size 12 and they sent me an XL, far too big and now they are trying to say an XL is a UK 12. Want me to send back at my expense, i think not!! Correct your error oberibiz, your customer service is non existent. Only wish I had read the reviews before ordering and wowcher really need to review who they do business with. Shocking service from both

Order 2 stitch teddies both have been damaged beyond repair in delivery. And can't get a decent answer from the about a refund!

Constant generic email telling me it's still in transit when the screen shot clearly states evri have disposed of it!

Stay clear

Received order late which wasn’t too much of an issue, item had a scratch… still wasn’t massively unconvinced however item then had main part missing making product completely unfunctional 😭😭

Scammed on Wowcher for Brazilian bum bum cream.
Thought I could trust Wowcher.
Emails do not make sense.
I’m just going to accept I’ve lost my money.

Purchased an item from wowcher, despatched by Obero in Shanghai. Item delivered to wrong address, merchant extremely unhelpful & unprofessional. I spent ages tracking the delivery & then communicating with yodel as they wanted proof of non delivery, been almost 2 weeks and no refund - AVOID AT ALL COSTS!!!! They don’t deserve to be in business.

Trying to get a refund for 2 broken items and they keep going round in circles asking for videos when I've sent them videos. Telling me to install batteries after i tell them several times obviously I've put in batteries. Also how can i send a video of heated socks not heating up ? I'll just put both items in bin then as I can't cope with these muppets anymore.
Scam. I'm also boycotting Wowcher!

Just ordered with pigsback got message saying delivery failed

I ordered through WOWCHER, so had no idea that this cowboy outfit had anything to do with it. A£7 advent calendar, ordered with 4 weeks notice arrived on 12th December, 3 weeks after the given date. No apology, explanation and abject service from both them and WOWCHER. I DO NOT care about £7, thank god it was nothing more significant. A lesson learnt, utter rubbish, they do not care, evidenced by the reviews you find everywhere about them. The only surprise is that WOWCHER allow it!!!