Ocean Florida Avis 

3 456
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Darren was super helpful and friendly and I felt at ease booking our holiday with him as he was also very knowledgeable and answered any queries I had perfectly. I’m taking my son to Universal in Orla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve had a perfect experience with Ocean Florida from booking our Disney holiday, through to planning and then sending all information in timely manner. All agents were great to deal with and offered... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the best most stress free time with this company, they have effortlessly answered all my questions and made my trip so much easier, I didn't feel like I was being a pest by asking lots of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booking process easy and quick email correspondence. Dealt with a change of flight by airline quickly and efficiently by talking directly to flight team whilst we were on holiday, and getting us anot... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(3 456)

418 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Seamless booking experience

First time visiting florida and ocean florida made the process seamless, nothing was too much trouble and they were happy to answer any questions I had. Would 100% recommend

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Tom was excellent

Tom was excellent and helped navigate all the options, we went back and forward with changes to hotels, dropping days, adding days and was very quick to come back with a solution.

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy from start to finish and even…

Easy from start to finish and even helped with a question whilst we were away and resolved it. Would recommend

6 septembre 2026
Avis spontané
Logo de Ocean Florida

Réponse de Ocean Florida

Hi Jake, thanks for sharing how pleased you have been with the service of the Ocean Florida team throughout your experience, we really appreciate your kind feedback. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Booking process easy and quick

Booking process easy and quick email correspondence. Dealt with a change of flight by airline quickly and efficiently by talking directly to flight team whilst we were on holiday, and getting us another flight back home .
Great customer service, will definitely be using Ocean Florida in the future .

11 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Tracy, thanks so much for sharing your feedback. I'm really very sorry to hear that you had a challenge with your flights, but I'm really pleased to hear that the team were able to assist you swiftly and eliminate any concerns you may have had. We will very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

The operator was great.Andy went above…

The operator was great.Andy went above and beyond to get us what we needed would recommend ocean florida for a great service.

24 septembre 2026
Avis spontané
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Réponse de Ocean Florida

HI David, thank you for sharing how impressed you have been recently with the great service you received from Andy. I'll be sure to pass along your lovely words to him, and if there's anything else we can assist with, please don't hesitate to get back in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ignore any bad reviews they are excellent

I have read bad reviews about this company but we have now used them twice and they are in my opinion excellent. The customer service is second to none and the whole experience from booking through to return of holiday was smooth. Tex and Lauren both were extremely helpful and very professional at all times. Customer service in the US was easy to get hold off and were equally as friendly and helpful as the UK team. Would recommend them 100% thank you for a great holiday.

9 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Victoria, thank you so much for sharing your honest feedback on your Ocean Florida experience, and in particular the great service you've received from both Tex and Lauren. I'll be sure to pass along your kind words to them both, and we'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Great, knowledgable company

Darren was super helpful and friendly and I felt at ease booking our holiday with him as he was also very knowledgeable and answered any queries I had perfectly. I’m taking my son to Universal in Orlando for the week which is something I’ve an always wanted to do and we got an amazing deal with tickets included. I couldn’t be happier!

24 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Katie, thanks for sharing such kind words about the wonderful service you've received from Darren recently. I am so thrilled to hear that he's been able to make your dream holiday a reality, and we can't wait to hear all about your adventure up on your return! Many thanks - Zara OF

Noté 5 sur 5 étoiles

Oceans holidays

The entire Oceans team were very helpful in organising and planning my holiday. They were easy to get hold of and did their very best to accommodate all my holiday requirements. I would defo book with them again. Thanks Ocean team

14 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Tess, thanks so much for your kind feedback on your Ocean Florida experience, we really appreciate your lovely praise. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Charlotte Kavanagh - Exceptional Service

We have already booked multiple holidays with Ocean in the past and had a great experience, so with confidence, have used them again for our 2027 one. The booking process was great, Danny Eden was superb at helping us get the best possible price for our slightly bespoke booking which we made a few months ago. Since then we have sought help with some holiday extras which we have personal experience of booking ourselves in the past, which took up loads of time and incurred additional costs. Through a request for help email, we were passed on to Charlotte Kavanagh, who offered her support in getting our requests fulfilled. I have come on here specifically to call out her exceptional service. She has sorted everything she could quickly, professionally and with all the care and compassion you could possibly hope for. Thank you for elevating our experience with Ocean to even greater heights - I can't recommend this company and it's superb staff highly enough.

25 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Nick, thanks so much for taking time from your day to share your kind feedback on your Ocean Florida experience. Not only am I thrilled to hear that we've been able to help plan your holiday on multiple occasions, I am so pleased that Danny and Charlotte in particular have provided such outstanding customer service. I'll be sure to pass along your lovely feedback to them this morning, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

The staff listened to what we were…

The staff listened to what we were looking for. They did some research and got back in touch with us. The price was very reasonable, so we booked our trip. It was very easy at a later date to add extras on.
Everything fell into place, and we enjoyed our holiday
Nothing was too much trouble, and the staff were very friendly.

1 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Carol, thank you for sharing your lovely words, I'm really thrilled to hear that you were happy with your whole Ocean Florida experience. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Meeting all my needs

I have had the best most stress free time with this company, they have effortlessly answered all my questions and made my trip so much easier, I didn't feel like I was being a pest by asking lots of questions, and they always came back to me very quickly.
Special thanks goes to Karen Hilton on the Operations team, who helped support me with my sons autistic needs for a trip to Disney World Florida. I would also like to thank Jamie Sweeney for going above and beyond with various quotes, he was happy to tweak accordingly. I would definitely use this company again.

24 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Stephanie, thank you so much for sharing how pleased you have been throughout your Ocean Florida experience, and in particular with the assistance you received from both Jamie and Karen. I'm really thrilled to hear that they each worked with you to plan your perfect holiday and make it as stress free as possible. I'll be sure to pass your kind feedback onto them both. Many thanks - Zara OF

Noté 5 sur 5 étoiles

We’ve had a perfect experience with…

We’ve had a perfect experience with Ocean Florida from booking our Disney holiday, through to planning and then sending all information in timely manner. All agents were great to deal with and offered lots of support and knowledge. Couldn’t recommend them enough.

6 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Paul, thank you so much for sharing your kind feedback on your Ocean Florida experience. I'm really pleased to hear that you felt supported throughout your journey, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Great service

Great service, no question was ever too much. Able to contact the team and very fast response times. Booking the holiday was easy, Heidi did an amazing job at planning the perfect trip!

6 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you for sharing your feedback on your Ocean Florida experience. I'm so thrilled to hear that Heidi was able to plan your perfect holiday, and I'll be sure to pass along your lovely words to her. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Great experience and great holiday

Great experience. Large group and second trip with ocean florida. No better place to book and will be using again.

1 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Lydia, thank you for sharing your feedback on your Ocean Florida experience, we really appreciate you. We'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Holiday of a lifetime with outstanding guidance from Lauren

We have booked the holiday of a lifetime to Florida, including both Disney and Universal, and we honestly couldn’t be more excited! This trip is incredibly special to us as we are using my grandad’s inheritance / my mum’s dads inheritance to make some unforgettable family memories with me and my mum, so having someone we can completely trust to organise everything has meant so much.

Lauren has genuinely gone above and beyond throughout the whole process. Nothing has ever felt like too much trouble, and she has always been there to answer every question, no matter how big or small.

We recently had an issue with our flights home, which could have been incredibly stressful, but Lauren was absolutely amazing. She acted so quickly and managed to arrange two brand-new flights with a different airline, taking all the stress out of the situation for us. She kept us informed, answered all our questions and was there whenever we needed her.

It’s very rare to come across someone who puts so much care, effort and personal attention into what they do. Lauren has gone far beyond what we could have expected, and we honestly cannot thank her enough.

We feel completely looked after and can now look forward to our Florida adventure knowing everything is in safe hands. 🌴✨

Thank you so much, Lauren, for making the booking of such an important and emotional holiday so easy and stress-free. You really have been fantastic, and we would recommend you to anyone!

22 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Bonnie, thank you so much for taking time from your day to share how pleased you have been with your whole Ocean Florida experience. I'm really touched to hear that such a special holiday has been made all the more magical by the fantastic service you received from Lauren in particular so far. If there's anything else that we can assist you with, please don't hesitate to keep in touch and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fantastic service from US experts!

Fantastic service from the most knowledgeable team with significant US experience. Nothing is too much trouble to organise tailor made trips, taking the hassle out of holiday planning. Highly recommended!

20 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi John, thank you for sharing your glowing feedback on the great service you've received throughout your Ocean Florida experience. I'm thrilled that the team have been such a big help, and we'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

5 Star Service!

As always, a fantastic experience with the Ocean Florida team. Our Accessibility Coordinator Lindsey was excellent and couldn’t recommend the team enough!

21 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Dave, thank you for taking the time to share how pleased you have been with the fantastic service you received form Lindsey recently. I'll ensure I pass your lovely words onto her this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

About to embark on a big family holiday…

About to embark on a big family holiday all organised by ocean Florida.great help from lyndsey the accessibility coordinator. Just one of a few great members of staff. Will be using them again in future to book another holiday

21 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Janine, thank you for sharing your feedback on your Ocean Florida experience, and in particular the wonderful assistance you received from Lindsey. I'll ensure I pass along your kind feedback and if there's anything else we can help with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida

Looked around and found this company on Facebook phone up and arranged my holiday very swiftly. I spoke to a man called Tom West and he was brilliant from start to finish with my booking he was so pleasant to deal with , Thanks Tom.

19 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Mark, thank you for taking the time to share your feedback on your Ocean Florida experience, and in particular the wonderful service you received from Tom recently. I'll ensure I pass along your lovely feedback to him this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Brilliant service!

Wow! We have booked a holiday to Tampa and the Deep South!! What a fabulously easy process and soo affordable! Ricky was our agent and he pulled out all the stops! Professional, patient, knowledgable and friendly! Thankyou Ricky!

17 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Tina, thank you for sharing your kind feedback on the wonderful service you received from Ricky recently. I'll be sure to pass along your lovely words to him. Many thanks - Zara OF

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