Ocean Florida Avis 

3 459
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From our initial enquiry in January 2026 to coming back to the UK, the service was faultless, Andy was amazing from the initial enquiry, discussing what we needed and tips on how to reduce costs tr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darren was super helpful and friendly and I felt at ease booking our holiday with him as he was also very knowledgeable and answered any queries I had perfectly. I’m taking my son to Universal in Orla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve had a perfect experience with Ocean Florida from booking our Disney holiday, through to planning and then sending all information in timely manner. All agents were great to deal with and offered... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the best most stress free time with this company, they have effortlessly answered all my questions and made my trip so much easier, I didn't feel like I was being a pest by asking lots of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(3 459)

419 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

About to embark on a big family holiday…

About to embark on a big family holiday all organised by ocean Florida.great help from lyndsey the accessibility coordinator. Just one of a few great members of staff. Will be using them again in future to book another holiday

21 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Janine, thank you for sharing your feedback on your Ocean Florida experience, and in particular the wonderful assistance you received from Lindsey. I'll ensure I pass along your kind feedback and if there's anything else we can help with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida

Looked around and found this company on Facebook phone up and arranged my holiday very swiftly. I spoke to a man called Tom West and he was brilliant from start to finish with my booking he was so pleasant to deal with , Thanks Tom.

19 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Mark, thank you for taking the time to share your feedback on your Ocean Florida experience, and in particular the wonderful service you received from Tom recently. I'll ensure I pass along your lovely feedback to him this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Brilliant service!

Wow! We have booked a holiday to Tampa and the Deep South!! What a fabulously easy process and soo affordable! Ricky was our agent and he pulled out all the stops! Professional, patient, knowledgable and friendly! Thankyou Ricky!

17 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Tina, thank you for sharing your kind feedback on the wonderful service you received from Ricky recently. I'll be sure to pass along your lovely words to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Family Florida fun

Slight hesitancy in booking with Ocean Florida but found it a personal service from start to finish, listened to what we wanted and easy to see travel documents in Manage my booking. Fantastic experience and holiday would book with Ocean Florida again. Excellent service.

17 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you for sharing your kind feedback. I'm thrilled to hear that you were happy with your experience and we'll look forward to helping you book again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida travel company. The company did a fabulous job at

The company did a fabulous job at finding us accommodation that was literally a 1 minute walk from Time Square. Staff were knowledgeable about New York and shared their own experiences so that we could make informed choices. They had lots of tips for the best way to see the city in our 1 week stay. The staff were always pleasant and very accommodating. Nothing was too much trouble for anyone that we requested information or advice from.
I would absolutely 💯 use this company again for another holiday. They took the stress out of planning and the travelling.

1 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you so much for your kind feedback, I am thrilled to hear that you're so pleased with your Ocean Florida experience. It's always a joy to hear that the team have been able to use their first-hand experience to help plan your perfect break. We'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent experience

From first contact with Lawrence his knowledge was invaluable, he made the whole booking procedure seamless. Then when our flights changed Lila sorted it all out very professionally and finally Sinem who must have the patience of a saint, sorted out attraction tickets for us which was no mean feat. These 3 people knew their stuff. They gave me confidence in the company that this holiday will be perfect for us and free from any hassle. Sinem actually took the time to phone me to check through all the details and that we had got all our necessary documents I’ve never known this ever happen before with any travel agent I have used in the past. I would recommend using this company and I look forward to doing business with them in the future.

16 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Andrea, thank you so much for taking the time to share your kind feedback on your Ocean Florida experience. I'm thrilled that so many members of the team were able to assist you and that you felt you were in safe hands. I'll be sure to pass your kind words on to each of them, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fantastic Experience

From the very start speaking with Jane the entire experience was hassle free.

We went on a family holiday for 2 weeks to Orlando with a very young child and an older family member which, under different circumstances, could have been a very stressful experience.

Everything went smoothly. The team in the uk and Orlando were both very helpful.

Everything that was promised was done to the highest degree.

I cannot recommend Ocean highly enough

14 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you for taking the time to share your valuable feedback with us. I'm really pleased that Jane and the team were able to help keep your adventure stress free, and we'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Really quick

Really quick, helpful advice and flexible itineraries.

16 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you for sharing you kind feedback on your Ocean Florida experience! Many thanks - Zara OF

Noté 5 sur 5 étoiles

Tom West - absolutely amazing

Absolutely amazing, we reached out for a quote online and I received a call from Tom West, he was fantastic. Asked what we wanted to experience, what we had already looked at and a budget aim. Tom recommended a holiday under the budget but onsite at disney, talked us through why he would stay there and the benefits to our family, helped us select dates to save money on flights. Information was emailed over and rang me back a few days later giving me a chance to review it.

The personal touches of his own experiences were so great to hear and we booked! We are now so excited, we thought booking a Disney trip would be stressful but with Tom's advice we are looking forward to a truly magical experience.

Thank you so much!

11 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Samantha, thank you for taking the time to share how pleased you have been throughout your Ocean Florida experience and in particular with the great service you received from Tom. I'm so pleased that he was able to plan your dream holiday, and if there's anything at all we can assist with in the run up to your adventure, please don't hesitate to get in touch and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

a big thank you to Tom west for…

a big thank you to Tom west for planning our holiday. He was incredibly helpful and friendly to talk to :)))

14 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Alannah, thank you for sharing your kind feedback on the wonderful service you received from Tom recently, I'll be sure to pass along your lovely feedback to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Very impressed with the service

Very impressed with the service I received from James Hill. As I was booking for 9 people I wanted it to be right and the best value. I had a few questions and they were answered before I committed to book and he was not pushy at all.

2 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Alison, thank you for sharing your kind feedback on your Ocean Florida experience, I'm so pleased to hear that James was such a big help. Enjoy the countdown to your holiday, and if there's anything at all we can assist with, please don't hesitate to get back in touch and we'll be more than happy to assist. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fantastic

I was thinking about booking everything separately until I spoke to ocean, our rep Tom was so informative and helpful picking out a great villa, virgin flights and an SUV to cruise around in all at an amazing price. I would highly recommend.
Mark T Staffordshire

11 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Mr Turner, thank you for sharing your feedback on your Ocean Florida experience. I'm so thrilled to hear that Tom was able to plan your holiday to perfection and will be sure to pass along your lovely words to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Oceans Florida have always gone out of…

Oceans Florida have always gone out of their way to accommodate anything we.request regarding our holiday needs and requirements.
Staff are always friendly professional and do the best to help.
We as a Family only book our holidays thro them as we know we will never be disappointed. A really great company.

11 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi Georgina, thank you for sharing how pleased you have always been with your Ocean Florida experience, I'm so thrilled to hear you've been back time and time again. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Used oceans Florida before and found…

Used Ocean Florida before and found them to be really good. Especially Matt who was the same person who sorted both bookings

11 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Hi there Mark, thank you for taking time to share your thoughts on your Ocean Florida experience, and in particular the great service you have received from Matt on both occasions. I'll ensure I pass along your very kind words to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Lindsey was very helpful as the…

Lindsey was very helpful as the Accessibility Coordinator for our holiday, very professional and personable. Always good value from Ocean Florida.

9 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Mandy, thank you for sharing how impressed you've been with the great service you received from Lindsey. I'm so thrilled to hear she has been so helpful, and will ensure I pass along your kind words to her. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Great Company

Fair price , flexible options. Easy to deal with from Ian at point of sale to all the after sales and support teams

17 août 2026
Avis spontané
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Réponse de Ocean Florida

Hi Gaz, thank you for sharing your feedback on your Ocean Florida experience, we really appreciate your kind words. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ian made it such an easy experience

Ian made it such an easy experience, I told him what I wanted and he found me the perfect holiday! What I was dreading looking into became the smoothest and quickest holiday I’ve ever booked! I will deffo be using them again!

10 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Rebecca, thank you for sharing how pleased you have been with the great service you received from Ian recently. I'll be sure to pass along your lovely words to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida a repeat Customer

Ocean Florida have been excellent to deal with again. Yes I'm a repeat customer for a reason and I would happily come back again.
They were extremely flexible with my package needs and delivered excellent service. Very easy to work with once I was ready to commit to booking.

14 août 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you so much for taking the time to share how pleased you have been with your Ocean Florida experience on numerous occasions. We will very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 1 sur 5 étoiles

Please do not book with Ocean Florida…

Please do not book with Ocean Florida ....we have had the worst experience with them. Our flights were cancelled and re booked for 2 days later, we obviously have no hotel booked for the 2 days when we contacted there out of hours emergency number we were basically told read the policy it's not our problem this after spending over £9000...thank god we had a lovely hotel manager to help so we didn't end up asleep around the pool with 4 children.

8 septembre 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Kim, thank you for taking the time to bring your concerns to our attention, and let me say how sorry I am to hear that you didn't feel supported at a time when you needed it most. I understand that you have spoken with my colleague today who has clarified the assistance available to you, and I would encourage you to keep in touch if there's anything further we can assist you with. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Absolutely flawless from the day I sent…

Absolutely flawless from the day I sent for a quote. Ricky contacted me and listened to what we wanted as a family and went above and beyond. Every part of our holiday ran smoothly and we knew we were in safe hands. The added extras are perfect! This was our second time booking with ocean Florida and won't be the last! Thank you!

8 août 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Terri, thank you for sharing your lovely feedback on your Ocean Florida experience, I'm so pleased to hear you were happy throughout, and particularly with the wonderful service you received from Ricky. We'll very much look forward to assisting you many more times in the future. Many thanks - Zara OF

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