oceanparking.co.uk Avis 

Parked in the Lancaster while supporting a man with Cerebral Pulsi, I couldn't get back in time because he had a fall, we were 11 minutes and one second late. I sent copies of blue badges and my carer's card details, this was their reply:
Your appeal against the Parking Charge Notice (PCN) issued for the alleged contravention of Exceeded
Maximum Stay Period at Parliament Street Retail Park, Lancaster on 7th January 2025 has been considered by
our appeals team, having reviewed the evidence and the details supplied by yourself your appeal has been
rejected.

All heart these guys...

What this has done, is resulted in all the companies that have retail outlets on the Ocean car park, being boycotted, so I will no longer shop at any: Currys, B&M Bargains or Halfords. I suggest others follow suit, so that these retailers can see that their decision to use such companies are detrimental to their profits!

ITS a Joke..!!!! i sat in my car and read the ringo number through my windscreen, paid, got the reciept...then bang...!!!! there you go sir, £60 fine. tried to appeal, all sorts of reasons pushed to me saying why my appeal had failed, and they say they are fair, if so,
why couldn't they refund the original money i paid on the day as a good will gesture....is that fair ????? no mention of it. BE CAREFUL AT MK CAR PARKS THAT ARE RUN BY THESE PEOPLE.

Scammers

I paid cash to men in hi-vis jackets to park on Pomona Strand, Manchester, in what I believed was an official O2 Victoria Warehouse car park. Turns out I'd been the victim of a parking scam.

Ocean Parking fined me, despite admitting they were well aware of the scam.

They are not interested in stopping the illegal activity as it nets them tens of thousands of pounds each week in fines. One hundred cars x £100 fine = happy days for Ocean Parking. They're worse than the local criminals making a few quid.

Make sure you have a dashcam to capture evidence and record your phone calls if you call Ocean Parking up to complain, as they deny conversations have taken place and lie through their teeth.

Independent Appeals Service is next to useless.

Edit: Have just seen other reviews on here, mentioning similar event-parking scams in Manchester.

Peel Waters are the landowners of Pomona Strand and they allow parking on-site on Man Utd matchdays. Something very fishy is going on with Ocean Parking.

Disgusting bully company, issued parking fine even though there was a problem with their machines.

What a disgusting company. Parked 2 separate times in 1 day at an Asda car park in harpurhey, Manchester and was advised the ANPR cameras had captured my vehicle parked for 5+ hours which was not the case. They used the entrance footage from my initial visit and the exit footage from my second visit. Tried to appeal which fell on deaf ears. Asked them to recheck the footage which would prove my innocence which they refused. Currently in the process of submitting a civil court case against this company as I refuse to pay a fine for something I haven’t done.

Ocean parking doesnt even deserve a star. terrible company.
Watch out when you park in Milton Keynes and pay via ringo. They still fine you.

I appealed against a fine sent to me for wrong parking. On the day in question, when I arrived at the car park, it was covered in snow as it had snowed heavily on the way. The lines to the parking bays were covered but quite conveniently Ocean must have visited later and took pictures at lunchtime, once the snow had melted slightly, the pics of my car were taken at 12:24pm outlining that I wasn't parked in the bay correctly, after arriving at around 8:45am.
I asked for them to take weather conditions into consideration but I didn't stop to take pictures when I arrived at the car park, so I don't have a leg to stand on unfortunately, no point in reappealing. If I had somewhere else to park to get on the tram to work, I would. They can wait until the very last minute to get their fine and not a minute earlier.

Absolute scammers with zero customer service policy. Avoid at all cost and park elsewhere.

So after Appealing and complaining to the company they just do not deal with the issue, They closed the complaint off so i raised a new complaint about how they had dealt with the original complaint - They have since informed me they will no longer deal with me!!! - Absolute disgrace of a company, clearly a SCAM and they need to be investigated

If I could give them a -zero I would, a bunch of licensed bandits nothing more than modern day thieves, I will never park anywhere I see there sign again, don’t use them bankrupt these conmen

Parked once at a park and ride facility. Received 2 separate charges for 2 dates as I had parked overnight. Accepted that I was due a charge but questioned why there were 2. Question wasn’t answered and generic rejection letters sent instead.
They know people will panic and pay you before the charge goes up. Zero customer service, zero understanding!

Knowing scam people out of money. Have CCTV in place there however when parking for a gig at the o2 in Manchester and following the signs for parking and paying attendants £20, you will then receive a £100 fine a few days later. They know this goes on yet do nothing about it. Reported this company.

Disgusting and irritating scammers:

Parked at McDonalds, Wisemore Central at Walsall and this ridiculous company charged me!!! I appealed but it fell on deaf ears and I can only advise that people stay away from the McDonalds branch there or you would be paying an unnecessary fine!!!

We parked in a disabled space in the Peel Centre in Stockport. My daughter is registered disabled, and we put her blue badge on the windscreen.

It didn't stop Ocean Parking issuing us with a ticket, which we appealed. Naturally, they refused the appeal.

I attempted to pay the charge online. I tried three different devices, and different browsers. In each case, I got the error message, "No Response". It doesn't look as though they monitor the website. One has to wonder whether they monitor it for security breaches either.

It took me several attempts to pay the fine by phone. The dialogue is ill-designed, and drops characters. It looks as though it was put together decades back, and has never been updated.

While the Peel Centre is an asset to a town that needs income, the parking management is a disincentive to using it.

Paid £10 to park at the Radisson Hotel Blackpool for 24 hours, staff said that i can park in any space that doesn't have an NHS badge holder only marking, received a PCN from ocean telling me i exceeded maximum stay time having been there for 16hr:37m.
Appeal in progress.

It would appear that crime can be legitimised if you just set up a parking company.

Been on the phone this morning to the staff at the hotel who appear to be sick of hearing about oceans antics.

NEVER EVER use Ocean Parking. It's a SCAM. Absolutely disgusting practices are being carried out; they direct you where to park for event parking (we were at a gig at O2 Academy in Manchester) and then send you a £100 fine after paying £20 to park. I have a company vehicle so my employers paid the fine and Ocean Parking state "either pay or appeal" meaning there is no direct course of action for a refund as this has been paid. This in my opinion is nothing short of criminal behaviour.

Scum company. We got a fine for being 13 minutes over the paid parking ticket. Baring in mind this is from the second we entered and drove out of the car park so no time allowed to park and get two children in car seats safely in and out of the car. Also I wasn't the driver which if they check their cctv they'll see a male driving.

Do not pay these scammers ..let them take you to court and you will win and also receive your expenses ..easy money ..most of the time they don't even turn up

If only I could rate 0 stars!!! I received a parking fine whilst donating to a charity shop. £100 fine for less than a 5 minute stop to unload children’s toys and clothes. Absolutely disgusting. Should be shut down. I hope the staff feel proud of themselves stopping future donations to children in need of support!