Microsoft Office Avis 

Microsoft 365-I paid for it on August 18th and suddenly Microsoft deactivated. Microsoft is not even acknowledging I have a subscription when I try to activate but my account shows I paid for it. Microsoft has no interest in providing customer service either. Use Pages, much more user-friendly! Microsoft sucks!

0 stars ... Worst service ever, email used to be free, suddenly I pay a subscription to be locked out of my email, saying storage is full even though there's Microsoft 365 charges coming off my cc, as well as one drive and cloud, all charged from Microsoft, but no access to these services, not to mention the fact that you can't get a hold of anyone, but when I finally did, the guy tried to tell me I had to pay $150 for him update or something so it could work ..WTH
I will cancel everything, loose all my photos and old emails before paying another dime for this BS

It's bad enough that Microsoft made this a "subscription" that has to be renewed every year, but now they increased the yearly subscription by over 40%. Is the software going to work better, do the customers get anything additional or is it because they included copilot and that justifies the hugh increase annually. This is what happens when companies have a monopoly over certain products or areas and do not have any competition. They can do whatever they want because most customers don't really have much of a choice.

I'd give it zero if possible. 365 has been the biggest pile of rubbish since inception and now is worse than ever.

These morons need to realise being connected to the internet SHOULD BE secondary to every other function in the software.

I recently did a search in new outlook and i got a message saying there are no matching emails online do you want to search locally? Tards.

This is only the tip of the iceberg though, i tried to copy a pic from outlook recently and then tried to paste it into word via control v but guess what nothing was pasted other than a place holder. Now for some idiotic reason control v isn't enough you have to right click then click paste image, another clever move.

Then theres the ridiculous file page (used to be a menu) within all the office garbage. Browse should be the first thing to open when clicking save etc NOT the ambiguous crap for onedrive.

Onedrive takes over steals files and the only way to get the files back out in bulk is the most cumbersome program i have ever seen.

Imho Microsoft no longer deserves anyones business

Updates every other day. Search function does not work. Slow and very needy , wants a lot of memory to achieve the worst possible office experience. Utter garbage.

It is not what it was cracked up to be. Too many failures—setting the voice for spoken content is futile. 365 just either will not accept it, and you get the rankling computer voice—or, willy nilly, it will change voices while you’re listening, telling you to sign in before you can choose voice. I’m perpetually signed-in. And autosave. Woeful. Saving documents in general is a lottery. “Can’t save your document right now …” nor for the next four hours. Results in lost work and a spectacularly unsatisfactory experience.

Appalling customer service. Pick up the phone to your customers! Stop lying to customers!

I bought 365 personal and can't get it to give me the 1tb of storage. It keeps telling me my storage is full at about 5% usage. Trying to contact Microsoft to get it sorted is like trying to speak to God.

Dog poo is more useful and much more thought used in its creation.

The programmers should be publicly flogged for crimes against humanity

I feel this is honest and truthful

I renew my Microsoft Office every year so that I can use it on my MAC. I usually pay 59.99 but this year its gone up to 89.99 thats a 50% increase which is an absolute rip off. Ive cancelled now. They cannot keep ripping people off that are loyal customers.

Für Business nicht zu empfehlen. Die Programme sind inhaltlich gut und der Standard für Schreib- und Rechenprogramme. Das Gesamtpaket M365 darum ist schlecht und zeitaufwendig freizuschalten. Das Unternehmen ist im eigenen Admin-, und Zuständigkeits-Dschungel gefangen und eine reines Beschäftigungsprogramm. Für jedes einzelne Programm ist eine eigene Lizenz fällig. Das M365-Paket ist nicht als Gesamt-Paket nutzbar, monatlicher Business-Tarif hin oder her. Die eigene Darstellung in der Werbung hat nichts mit der Realität zu tun. Komfortzone ohne Bezug zur eigentlichen Wertschöpfung. Im Gesamtpaket zu zeitaufwendig gegenüber Mitbewerbern. Wer in der Lage ist, ein eigenes Rechenzentrum mit sinnfreien Arbeiten und auf Anwesenheitsnachweis zu beschäftigen, kann M365 gern benutzen.

I need help. I'm being charged €69 a year for Office 365, even though I don't have a subscription. I do have a Microsoft account, but it shows that I'm not tied to a subscription. The phone hotline only gives me an electronic message, and I'm fobbed off. No one answers my emails either. The support via the Microsoft website is a complete joke. I'm just being redirected from one page to another without any opportunity for personal contact. Please stop debiting my money.

I'd say it's a scam. You get free 5 GB of storage, but one word file is over 100MB big after creation, but only takes away ~2 MB after deletion. The Editors keep crashing, and some "buy more Microsoft scam products here"-popups are everywhere. I really hope that LibreOffice will once be more popular.

I am absolutely appalled at Microsoft Office 365 taking a 35% subscription increase in 2025

Absolute unacceptable disgrace as trying to complete 1st time application to Global Village in Dubaii only to be diverted to Microsoft 365 app and
Invited to attend video meeting this morning between 11am-1pm
3 hour wait with no response whatsoever
and just a caption showing
Someone will be with ou shortly
What a total disgrace and insult

Trying to get in touch with Microsoft Office is absolutely impossible! Chat GPT offered 3 phone numbers, my query is my subscription but I need to TALK to someone as the support links are not working it's not answering my question. Can't locate a chat box unless I sign in.

Here goes on signing in....
I re-set my login password and passed the phone identity with the code But then I try to log in with my new password, and says 'Email not recognised'...
So I'm stuck....
Writing this review for Microsoft to PLEASE GET IN TOUCH!

When I called back the 3 different numbers, it defaults to say...check link on subscriptions and then hangs up.

Contact me please - or provide a phone number which works!!

Also ich bin jetzt knapp 30 Jahre alt, aber eins kann ich mit absoluter Gewissheit sagen! Microsoft Produkte sind und offensichtlich bleiben sie das auch, einfach nur Müll. Word ist das beste Beispiel. Alles andere als intuitiv nutzbar, es gibt so viele technische Probleme und Bugs, es ist einfach nur anstrengend Microsoft Produkte zu benutzen. Ich bekomme jedes Mal das Verlangen, meinen PC durch die Wand zu prügeln.

Have used Mircosoft for many years and paid the monthly £9 fee however I can no longer access microsoft via a desktop and can only use the online version due to an issue with the verification codes which are not being sent to allow me to log on. Microsoft have advised they are aware of the problem (hundreds of individuals having the same problem from online forums) but there is no timescale for it to be fixed. I've now stopped my £9 subscription. It seems microsoft don't really care about the issue but are happy to take money. Not good enough customer service to resolve the issue

Bill Gates should be ashamed of himself. I have just cancelled my Microsoft 365 subscription after being notified that it is going up from £59.99 to £84.99. This is an over 40% increase on the previous year and sums up the current greed going on in the USA at the moment. Shame on you Gates!!

Don't know how an approx 50% increase for my MS365 subscription can be justified. And since my 2025 renewal, apart from the ridiculous increase, I've noticed both a reduction in asset inclusions and grammar check glitches and anomalies. Yes, my laptop's up to date and so are my applications. Another result of no real competition.