Olympuschimneypro Avis 

Give one star because can't give 0. Made an appointment between 11 an 1 no one showed up no call to cancel. Glad after seeing this they didn't come.

Booked an appt. for between 9-11am. Some random number texts me at 12:20pm says we have an appt at 1:00pm .I call office, woman states they tried to call me and went to vmail. Never even rang. Let her know random text, she argued with me about it when asked why they didn't call earlier or (text) earlier. My tenant cannot be there later. She claims "she's not going to argue with me" and I hung up on her. Went elsewhere.

I wish I had seen these reviews before making an appointment. I knew more about my fireplace than the guy they sent out, who was entirely clueless. He put the glass to my gas fireplace in wrong and backward, and then when he couldn't figure out how to keep it in place, suggested we glue it back in! I was the one who figured it out and got it done. After agreeing to the $69 "inspection" he tried to get me to pay $125 to clean it. Total scam.

One star is too many. This company is a scam. I was uneasy over the strange phone service that handles calls but gave them the benefit of the doubt. They did a quick “inspection,” then quoted me $722 to clean two flues. No reputable chimney service charges that much. I said no and paid the $69 inspection fee which I had unfortunately agreed to. This is simply a fraud scheme masquerading as a chimney service. Stay away.

I’d give them ZERO stars if I could. Yes, they’re responsive, but they LIE straight to your face, and frankly, I don’t think they care about negative reviews.

They conducted an inspection and showed me photos (although I'm unsure if they were of my house), indicating that significant repairs were needed. Once they were done, I paid them and asked for photos of the completed work. I was promised them.

I’ve called to follow up multiple times, and they always “need to talk to their manager”. That’s not the problem; they just don’t care, they got their money.

Avoid them!

I would give them zero stars if I could. They performed the work to our chimney (I hope satisfactorily) in Feb 2025. I have called and left voicemails at least 15 times since to get a opy of our invoice showing as paid. I am told they will have to relay that message to a manager and will not let me talk to anyone else. Beware of these guys, something is up.

Absolute scam artists.

Called got a quote, paid for materials upfront did a horrible job of install, technician refused to make it right. Dispatcher refused to let me speak with a manager and hung up on me when I insisted to speak with a manager. Then when my roofers came in after them, I found out the work Olympus had performed does not meet NFPA code requirements. These people are breaking laws and I’m going after them legally for it.

Absolutely a SCAM, do not use them! Poor work and charged us 4x the quoted price.

Complete scam.!!! Arrived in a mini van no tools no dropcloth. Used a cell phone to "inspect" the chimney from the fire box upward. Said we needed a "deep cleaning" and a "sanitization" that totaled $500+

Olympus Chimney: This website is bogus. I needed a chimney cap replaced after a storm and called the number on the website. A Hispanic guy arrived at the scheduled time and looked at my chimney then told me it would be $2800 to replace the cap. I said no and that the price was way out of line, but he kept talking. After about 10 minutes of his BS I told him I was done and that he needed to go back to Dallas or wherever he came from. I went inside. My husband came in and said he wanted $98 for inspecting my chimney. During the original call he had quoted $69 so I wrote him a check for $69 and took it out to him. He wanted my credit card number instead and of course I said no. He turned to leave and then he turned back and told me I was a bad woman and a racist one at that. Believe me I am not racist; I just know a scam when I see it. Most all of my contractors are Hispanic, and they are all hard workers. Don't even call Olympus Chimney! It is bogus and so is the phone number. The number I called doesn't even show up on my phone. What you get when you call is a ghost phone.

I thought I called directly to Tampa Fireplace and Chimney, the call to schedule came from a Sapphire Group. Stay away from this company as he came out stated couldn't get on roof and still wanted to charge me $69. Stated you hire me I'll give you best price, NO please tell me what my issues are as to why I called to have you come out..... STAY AWAY!

Fake website, fake business. Crap work. Chimney leaks worse than ever. Took advantage of my torn knee, knowing I could not get on roof. Check gets written to sapphire air solutions. Called “Greg” after 1st rain to say it’s still leaking. His response was that his work was impeccable and it’s my fault because I did opt for this five to $6000 complete Chimney rebuild. Even though only the metal on the top cap had some rust holes. The chimney itself is absolutely fine. It was just stucco and painted in the last three years. Put the blame on me, so I sent him a video where I could see in to the fireplace to show him It was leaking dead center where it was before. At that point, he said he would have to come back out and I’ve never heard another word. Also, if you go to their website, you cannot leave a Google review and they do not have the Yelp profile. Well, I gave them a yelp profile, but they did not have one even though they stated to have like 4.8 stars. And I could find no business listed on the Better Business Bureau.

Good morning, we are new to Longwood, couple days ago we called a company to come and check our gas fireplace, nice man came to the house and told us the fireplace did not work and it was going to be more expensive to get parts because it was an old system. To replace it was going to be $5000 or $7000. We told him not for now, last night my husband tried to get it lit up and it worked. Be aware of this company OLYMPUS CHIMNEY PRO.

They did some repair to flashing around a chimney. After the job, the repair person just threw all the excess material from the job off the roof and into my back yard. He left and both he and the company refused to come back to clean up.

Do Not Use Olympus Chimney Pros of Clearwater (aka Universal Chimney).

They appear to do a good job but are exorbitantly OVER-PRICED.

I do not recommend this company to have your chimney cleaned and inspected. $1,175 to inspect, clean, and apply a minor amount of mortar – all within one hour. A $69 inspection fee quickly becomes a whole lot more.

After the inspection, I was advised that I needed a thorough cleaning and needed some mortar repair for areas inside the fireplace (not the chimney.) Yes, I was advised of the $1100 cost and envisioned a super cleaning and the application of an extensive amount of mortar.

What I observed was a “good” (nothing incredible) cleaning of the chimney itself and the fireplace, and the application of small amount of mortar that appeared to take less than 10 minutes. For the stated cost I thought there was a lot more mortar damage that was going to be repaired. The invoice indicated the mortar application was $500 – less than 10 minutes of labor and possibly less than $10 worth of mortar.

Olympus Chimney Pros of Clearwater are exorbitantly overpriced for the service provided. Their invoice states the name of the company as Universal Chimney.

The technician was friendly, appeared to be knowledgeable and efficient, however the cost of service clearly does not match up with the service provided – not a good value.

Lastly, when I tried to leave a Google Review using the link on their website. It is conveniently disabled. I imagine the reviews they do have (all five stars according to their website) are fictitious.

Fool me once, shame on me. I absolutely will not be using Olympus Chimney Pros of Clearwater (aka Universal Chimney) ever again.

Here’s the amounts listed on the invoice:

Inspection - $69
Mortar repair - $500
Deep cleaning - $530
Service Fee - $76.92

And asked for a tip. I DO NOT RECOMMEND them due to price.