Security upgrade completed today by Dave Robinson on our live system. Work planned as per our specific requirements and requests accommodated. Work completed over and above our expectations. All done... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
PJ Byrne spent a considerable amount of time and effort supporting me with an important project on our system. This support has saved me a lot of time and will provide great value to our teams. Thanks... Voir plus
L'entreprise a répondu
Had to do some troubleshooting with Dave from the Time Capture team, which is a product I have very little knowledge or experience of as I am covering a colleague. He was patient, explained everyth... Voir plus
L'entreprise a répondu
The problem took too long to be rectified causing major disruption to the surgery for over a week and was only graded as a '4'. I understand the issue was due to an update. The customer advisors were... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We power the world of work through our portfolios of sector-focused software that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers, your people and your communities.
Coordonnées de contact
OneAdvanced Group Limited, The Mailbox, 101 Wharfside Street, B1 1RF, Birmingham, Royaume-Uni
- 01215362688
- luke.sadler@oneadvanced.com
- www.oneadvanced.com
4,5
Excellent
650 avis
Demande des avis aux clients
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Great work completed quickly
Security upgrade completed today by Dave Robinson on our live system. Work planned as per our specific requirements and requests accommodated. Work completed over and above our expectations. All done in a very timely manner. Really pleased. Great consultant and fabulous work.
3 juillet 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Claire!
I'm glad Dave was able to help with your security upgrade and all your requirements were accommodated for. I'll be sure to pass this on!
Vishwas was very attentive and replied…
Vishwas was very attentive and replied very fast.
3 juillet 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Larissa!
I'm happy Vishwas was able to help.
Docman API problem - scanning and filing problem
Had a docman trouble regarding filing document as it mentioned API unavailable and I spoke to Roopa who has been very helpful and solved the problem within 15 minutes.
1 juillet 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review!
Srinivas Saraf from one advance help me…
Srinivas Saraf from one advance help me with creating report. he was so helpful. he was so prompt and keep me updated with the work, Thank you
30 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review!
Réponse de OneAdvanced
Thank you so much for the review Julie!
Happy to hear that Nikki was able to help with your problem.
Great Customer Service
PJ was very helpful and sorted the problem we were experiencing quickly
29 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you for the review Michelle!
Good to hear PJ was able to sort the issue out quickly.
Just off a call with Madan today
Just off a call with Madan today. Fast friendly and uber efficient.
Thanks
29 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you for the review John! Great to see all the great work Madan is doing.
Unable to contact a person
Unable to contact a person, bounced between two numbers to speak to an adviser but continuous loop. Poor service.
29 juin 2026
Avis spontané
Réponse de OneAdvanced
I'm sorry to hear about your issues getting in contact with us.
I would appreciate it if you could contact me at luke.sadler@oneadvanced.com to share more about your experience as we are always looking to improve.
Also if you are still having issues getting in touch with us - just let me know and I'd be happy to help.
very good
very good, given 4 stars as it takes a long time to get through to speak to anyone. The experience with the Brindha was very good, she was patient and helpful and followed up with me to ensure all systems were working ok.
26 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you for the review Anjeela!
I would appreciate it if you could contact me at luke.sadler@oneadvanced.com to share more about your call experience as we are always looking to improve.
Big up one advanced!
Neil is such a supportive trainer! Hes always there and always knows the way forward - thank you for being great!
26 juin 2026
Avis spontané
Réponse de OneAdvanced
Thanks for the big up KR!
Great to hear Neil is always there - our team is always help in any way we can!
Had an issue not finding patients when…
Had an issue not finding patients when filing documents and was fixed by adding additional rbacs and changing role on docman emis account.
15 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you for the review Ulysses!
Great to know that we were able to help.
Knowledgeable and helpful
Claire is really friendly, helpful and knowledgeable. She responds quickly with feedback and ideas. She's great to work with and provides a really good service.
25 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review!
Always a joy to hear about the great work our team is doing so I'll be sure to pass this on to Claire!
Issue resolved by Murty
Murty Maremanda dealt with my issue quickly and it was helpful to have a Teams meeting with him so that I could see what was causing the problem.
25 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Claire!
Great to hear that Murty was able to help.
Srinivas Saraf was extremely helpful
Srinivas Saraf was extremely helpful in resolving our issue in a very professional and timely manner, which was very much appreciated.
23 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Michelle!
Great to hear that Srinivas was able to help in a professional and timely manner.
Issue resolved quickly
It was a pleasure working with Srinivas to resolve the issue we were experiencing with our software. He was professional, approachable, and communicated clearly throughout the process. He quickly identified the cause and helped us get everything back on track. In the end, there wasn't actually a problem with the software—we simply needed to allow a little more time for the process to complete.
23 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for your review!
It's great to hear thar Srinivas was able to identify your issues and help you out! I'll be sure to send this review over to him.
The customer service from Jasmine Tripp…
The customer service from Jasmine Tripp and Josh Cattier recently went over and beyond what I could have expected. Some unexpected external system issues came our way during an upgrade, but they coolly worked through them for a flawless end result at go live. Thank you!
22 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Sam!
It's great to heat that Jasmine and Josh went above and beyond to help you out. They're a shining example of what our employees can accomplish and I'm happy that the end results were flawless!
Madan Mohan was very helpful and…
Madan Mohan was very helpful and provided a solution for my issue very efficiently
24 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Mark!
I'll be sure to pass this on to Madan.
Jessica Mistry responded very promptly…
Jessica Mistry responded very promptly to my case and had investigated the issue on her end fully before calling me with an update. Her knowledge and the fact she called me to discuss solved my issue very quickly.
24 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Lisa!
Amazing to hear that Jessica was able to help.
Support Case
I received great help with my query, my advisor Vishwas was able to resolve my query.
23 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Reenit!
Amazing to hear that Vishwas was able to resolve your issue. I'll be sure to let them know!
Manikanta Kuppa was of great help and…
Manikanta Kuppa was of great help and solved our issue promptly.
23 juin 2026
Avis spontané
Réponse de OneAdvanced
Thank you so much for the review Jeff!
Great to hear that Manikanta was able to solve your issue.
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